Been saving with Atom for about 5 years now. Safe, reliable, easy to manage and consistently good rates of interest on their savings products. Their interest rates are no longer the best in the ma... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Currently using Atom Bank for fixed rate savings. The app is straightforward and easy to use and you are notified in plenty of time before maturity to decide on your options. Will definitely continue... See more
Company replied
Easy and quick to open accounts. Very competitive interest rates offered and everything you need to keep track on the banking app. The whole service inspires confidence as a saver. Have been a custome... See more
Company replied
I’ve been using Atom for my ISA and savings for a few months now, it was recommended by my daughter who had her mortgage with them and because of that had been able to pay it off early! My financial... See more
Company replied
Company details
About Atom bank
Written by the company
We’re the UK's first app-based bank and we’re making banking easier, faster and better value. Founded in 2014, we're on a mission to change banking for good, putting our customers at the heart of everything we do.
We're proud to offer simple and secure products designed to help you make the most of your money. Whether you're looking to grow your savings, get a competitive mortgage or secure a business loan, our first-class app and award-winning UK-based customer support team are here for you seven days a week.
We believe banking should be effortless. That's why our app is built with intuitive features and robust security, offering biometric login, real-time notifications and FSCS protection to keep your money and data safe. We don't have expensive branches, so we can focus on delivering better rates and a seamless digital experience.
Experience banking that works for you.
FSCS Protection
Your money will be covered by the Financial Services Compensation Scheme (FSCS), which means your deposits are protected up to £120,000.
Contact info
The Pattern Shop, NE1 3PD, Newcastle upon Tyne, United Kingdom
- 0333 399 0050
- customer.operations@atombank.co.uk
- atombank.co.uk
Easy Access Cash ISA
4.8
Excellent
21K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
EXCELLENT APP BASED SAVINGS PLATFORM
The ATOM bank app is easy to navigate and they offer good rates of interest. On maturity, ATOM are punctual when paying out interest earned on savings. Likewise, it is easy to deposit savings with them and the correspondence between ATOM and customer is excellent. Highly rate ATOM as an app savings platform.
21 July 2026
Reply from Atom bank
We're so pleased to hear you find our app easy to navigate and appreciate our interest rates and prompt payouts. Thank you for your excellent feedback!
The Atom App is so easy to use
It is so straightforward to set up a new product on the Atom App. I opened a new savings bond in a couple of minutes.
16 July 2026
Reply from Atom bank
We're so pleased to hear that setting up a new product on the Atom App was straightforward for you and that you were able to open a new savings bond so quickly. Thank you for your positive feedback!
good fast in dealing with opening and…
good fast in dealing with opening and funding accounts
21 July 2026
Reply from Atom bank
We are so pleased to hear that you had a positive experience with the speed and efficiency of our account opening and funding process. Thank you for your kind words!
Great bank
Great bank. I have been with them for years and they have never disappointed.
21 July 2026
Reply from Atom bank
We are so happy to hear about your long-standing positive experience with us. Thank you for your continued loyalty!
Reply from Atom bank
We're delighted to hear you find our application simple to use and appreciate our interest rates and product selection. Thank you for your wonderful feedback!
Brilliant bank to save with.
I have used Atom several times and have to say they are a great bank. Their app is easy to use and everything just works as it should. I wish all banks were this easy to save with. Would highly recommend.
21 July 2026
Reply from Atom bank
We're so happy to hear that you find our app easy to use and that everything works as it should. It's wonderful to know you find saving with us so straightforward. Thank you for your high recommendation!
Great app and great products 🥳
21 July 2026
Reply from Atom bank
We're so happy to hear that you enjoy our app and products! Thank you for your positive feedback and for the five-star rating; we appreciate it.
Was tempted by their fixed rate savings…
Was tempted by their fixed rate savings but after downloading yet another app, they want me to set up additional security settings on my phone. Way too complicated and too much hassle to bother with an extra 0.1% on my savings compared with other providers who aren't quite as neurotic.
21 July 2026
Unprompted review
Provide good customer service and…
Provide good customer service and satisfaction of their own customers
20 July 2026
Unprompted review
Reply from Atom bank
We're so glad to hear that you've had a positive experience with our customer service and overall satisfaction. Thank you for your kind words!
Atom bank Excellent communication and super…
Excellent communication and super helpful staff 5*
20 July 2026
Unprompted review
Reply from Atom bank
Thank you for your wonderful feedback! We are so pleased to hear that you experienced excellent communication and found our staff to be super helpful. We appreciate your 5-star review!
The only thing I can say about atom…
The only thing I can say about atom babk is there dishonest people and want to tie your
Money up.
9 July 2026
Unprompted review
Reply from Atom bank
Hello there!
Thanks for taking the time to leave us a 5 star review. Glad to see your enjoying the app and that even TIKTOK is spreading our praises to! We really appreciate it! DS
Very happy with the ease of use of the…
Very happy with the ease of use of the app. Happy to keep using them as long as they are competitive
19 July 2026
Reply from Atom bank
Hello Dianne. I’m glad to hear you like our App and products. Thanks for the review and the 5 stars. SW
Recommended by my husband
Recommended by my husband. So far, so good. Simple, clear and easy to use app.
18 July 2026
Reply from Atom bank
Hi Carol. Thanks for the recommendation. High praise indeed. Great to read your feedback. SW
The efficiency and speed of the entire…
The efficiency and speed of the entire process really stood out—everything was completed seamlessly with no hassle at all. A smooth and stress-free experience from start to finish!
13 July 2026
Unprompted review
Reply from Atom bank
Hi Julia. Lovely to read your review. Thank you so much for the 5 stars. SW
Easy access
My experience is that it was easy to set up account and receive information.
15 July 2026
Reply from Atom bank
Great to read your feedback on our App and account set up. Thanks for your review and the 5 stars. SW
Reply from Atom bank
Great to read your review. Thanks for sharing your experience. SW
Such an easy site to use
17 July 2026
Reply from Atom bank
Great to hear you find our App easy to use. Thanks for taking the time to leave a review. SW
Reply from Atom bank
Great to hear you’ve had a good experience with our Customer Support Agents. I will pass your feedback on to the team. Thanks for your review. SW
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.