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Atolea Jewelry Reviews 13,039

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TrustScore 4.5 out of 5

4.7

Jewelry Store
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Review summary

Created with AI, based on recent reviews

Evaluating 2,664 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the jewelry, noting its durability and resistance to tarnishing, even with daily wear, showering, and exposure to various elements like sweat and sunscreen. Many appreciate the beautiful designs and the ability to wear the pieces continuously without issues. The ordering process is often described as easy, with fast and reliable delivery, and products arriving beautifully packaged. However, some customers also noted issues with customer service, describing it as automated and difficult to navigate when problems arose, such as missing items or products not matching descriptions. A few other people also felt that some items tarnished quickly or broke within a short period, and there were concerns about the origin of the products and the authenticity of materials.

What people talk about most

Product

People report positive experiences with product, praising the style, quality, and durability of the jewelry.... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the durability... See more

Order

Reviewers mention positive feedback about order, with many finding the ordering process easy and convenient,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the quick and timely... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great communication, really speedy delivery and everything was beautifully packaged. I’ve loved every item and there’s always some kind of offer on which makes their jewellery even better value! Love... See more

Rated 5 out of 5 stars

I love my necklace stack. There were so many choices, and it arrived much sooner than I expected. So far it has held up to showers, sweat, sleeping, sunscreen - I haven't taken it off since it was del... See more

Rated 5 out of 5 stars

The most beautiful jewellery, I’ve not taken off my necklace in the 6 months since I got it and it looks exactly the way it did when I got it. I’ve since added to my collection with bracelets and earr... See more

Rated 5 out of 5 stars

Literally perfect! Colour hasn't faded and I've swam, showered, suncreamed etc absolutely buzzing! I'm a PE teacher so sweat regularly too! Thank you 😁

Company details

  1. Jewelry Store
  2. Jeweler

Written by the company

ATOLEA Jewelry | Waterproof Jewelry with a lifetime color warranty, loved by 900.000+ customers worldwide.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

13K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Super professional

Super professional. My necklace broke, and they immediately sent me a free one to replace the damaged one. And they also sent me discount coupons.

8 June 2026
Unprompted review
Rated 5 out of 5 stars

Missing pieces

I ordered 3 items and when my package arrived, only 1 item was in the package. I contacted customer service and then immediately shipped me my 2 missing pieces. I would order again

7 June 2026
Unprompted review
Rated 5 out of 5 stars

Saw this jewellery online and decided…

Saw this jewellery online and decided to treat myself to a couple of pieces… It arrived quicker than I thought and I’m thrilled with the bracelets. They have not left my wrist since I first put them on. Still as shiny and clean as they were then they arrived as well! Will definitely purchase other items.

11 June 2026
Unprompted review
Rated 4 out of 5 stars

My jewellery is beautiful

My jewellery is beautiful and comfortable to wear. I have worn it in the sea and it was perfect. Just unfortunate the ankle chain I would like to be a bit longer, but I don’t have small ankles.

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely love the Atolea jewellery

Absolutely love the Atolea jewellery, I ordered 6 silver pieces and love every single one. I had to make an exchange as I ordered the wrong size ring and the customer service team could not have been more helpful! I can’t wait to order my next bundle

10 June 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service.

Atolea’s customer service team are amazing! after having a small issues with a piece of jewellery I ordered, i sent an email through and received a reply within the hour with the issue resolved. Could not recommend enough.

7 June 2026
Unprompted review

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