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Atlantic Electrics Reviews 

3,030
•
TrustScore 5 out of 5

4.9

Appliance Store
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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the exceptional level of customer care, noting that staff members are extremely knowledgeable, patient, and always ready to offer valuable advice without any pressure. Buyers are also very satisfied with the efficiency of the purchasing process, describing communication as clear, reliable, and helpful from start to finish. However, some people mentioned experiencing frustrating delivery delays or occasionally receiving the incorrect product when ordering online. Despite these occasional setbacks with order fulfillment and delivery mistakes, most individuals remain very happy with the overall service and product quality.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting a consistently great experience from start to... See more

Product

Consumers find product to be positive, highlighting well-made items like tower fans and great appliances such... See more

Delivery service

Users describe positive interactions with delivery_service, noting that goods arrived in a timely and rapid... See more

Staff

Customers consistently note positive experiences with staff, highlighting their exceptional knowledge,... See more

Order

Customers had positive experiences with order, highlighting a smooth, easy ordering process online and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve bought every appliance and electronic device for our home from the late Rudi and Rinesh at Atlantic Electronics since 2018. Their service, knowledge, and post-purchase support are consistently o... See more

Company replied

Rated 5 out of 5 stars

Fantastic service especially from Rinesh, and Shamoon for putting us in touch with his colleagues. So helpful and informative while we try to kit our kitchen. Even stored our appliances until we were... See more

Company replied

Rated 5 out of 5 stars

I had a question regarding 2 x Quooker filters that arrived ( as they did not fit oir system) but were the only ones available. Got to talk to someone really quickly (under 2 minutes) they suggested... See more

Rated 5 out of 5 stars

We popped into Atlantic Electrics for a dishwasher. Rinesh Patel was very helpful and took his time to go through various options and answered our questions. Will definitely buy from them again in the... See more

Company replied

Company details

  1. Appliance Store
  2. Electrical Repair Shop
  3. Electronics Store
  4. Hi-fi shop
  5. TV store

Written by the company

Established in 1972, Atlantic Electrics has been in business for over 45 years, and is still owned and run by the original family members! Originally based in Willesden Green, North London, we repaired and sold TV's from a small shop on the High Road. As the home entertainment industry exploded during the 80's and 90's we remained at the cutting edge. At the start of the 00's we expanded further with the creation of a dedicated DJ business in the heart of London - Westend DJ. The current head office and warehouse was acquired in 2000 and is now the flagship store for the company covering TV, audio, home appliances, Kitchen furniture store and smart home.

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(3,030)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great experience

Great experience, fast delivery and all arrived in order.

25 October 2024
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Reply from Atlantic Electrics

Thank you for leaving us a 5 star review 🙂

Rated 5 out of 5 stars

I did not receive the confirmation of…

I did not receive the confirmation of my order after I ordered but when I phoned them the service is very good and they did what they said. I received the deliver as I expected. Overall happy customer ☺️

26 September 2024
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Reply from Atlantic Electrics

Thank you for the 5 star review!

Rated 5 out of 5 stars

Zanussi oven.

I was after a specific oven made by zanussi, atlantic were the cheapest online, cheaper than all the big names. Delivered promptly and efficiently. I was very impressed!

26 September 2024
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Reply from Atlantic Electrics

Thank you for the 5 star review 🙂

Rated 5 out of 5 stars

Quick and easy delivery

Quick and easy delivery , Friendly crew, delivered to where I wanted placed, no hassle over in 10 minutes.
Top marks to delivery crew

26 September 2024
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Reply from Atlantic Electrics

Thanks for the 5 star review!

Rated 5 out of 5 stars

Absolutely excellent service every time!

An excellent person to do business with. Knowledgeable about a huge range of products and keen to offer attractive prices along with splendid service. I can't recommend him highly enough. Jan

17 September 2024
Unprompted review
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Reply from Atlantic Electrics

Thank you for the 5 star review!

Rated 5 out of 5 stars

a great company for all electrical goods

I have nothing but praise for this company and especially Shamoon. I had decided after some research I wanted to buy a leibherr fridge/freezer but before making final decision I wanted to see a product in the flesh so to speak. That took a lot of research as it's not a brand that a lot of companies stock, all can get them in but few actually have them in a showroom to look at. I eventually found Atlantic and popped in to look, they were nothing but delightful to deal with, did not pressure me but just gave me the time to talk about the product and decide which one I was going for. in the end I actually bought all new appliances for the light update I have in my kitchen and again on my next visit I was remembered and the service was as explemalry..

6 June 2024
Unprompted review
Atlantic Electrics logo

Reply from Atlantic Electrics

We're thrilled to hear that Shamoon was able to make you buying experience pleasant with us 🙂

Rated 5 out of 5 stars

Great service and comparable pricing.

Great service and comparable pricing.

Shamoon was very helpful and knowledgeable about the products.

Would highly recommend Atlantic Electrics Ltd

12 August 2024
Unprompted review
Atlantic Electrics logo

Reply from Atlantic Electrics

We're thrilled to hear that Shamoon made your buying experience pleasant 🙂

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