atkinsons1799.com Reviews 

7
•
TrustScore 3 out of 5

3.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.1

Average

TrustScore 3 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.1

All reviews

(7)

5 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Style over substance - A barely noticeable fragrance is contained within the bottle

Style over substance - Fabulous packaging, which is inversely proportional to the quality of the product in the bottle. Atkinsons1799 are figuratively speaking "the tailors of the Emperor's New Clothes".

Fabulous  packaging as shown in the photographs. The contents of the bottle however are beyond disappointing. A barely noticeable fragrance is contained within the bottle - the manufacturers, the conglomerate, Euroitalia SRL have diluted whatever fragrance was in the bottle in the same way a homeopath would dilute their preparations where it would be unlikely that any fragrance molecules remained in the dilution.

This tends to confirm the commonly held belief that the demonstrator samples used in the retail stores contains a higher concentration of the fragrance so as to secure a sale, at which point the customer is given an inferior significantly diluted product so as to increase the profit margin for the retailer and Atkinsons1799.

One has to wonder on what basis can Atkinsons1799 claim that they are perfumers - they mention their history but of course that ended donkey's years ago. The company was relaunched in 2013 by an Italian company Perfume Holding.

What does the Oud Save the King fragrance smell like in a homeopathic dilution sold in this fabulous packaging you may ask? - "reminiscent of a stale used face towel" would be the answer.

16 October 2026
Unprompted review
Rated 5 out of 5 stars

Amazing perfumes & service

As Atkinsons fragrances are hard to find in store, i ordered from their website directly. The shipping was fast without extra charges It also included some great samples. The fragrance i purchased was Shine despite everything, and it is just amazing. I will highly recommend it and will order from them again. Out of this world!

7 August 2026
Unprompted review
Rated 1 out of 5 stars

Honestly the worst customer service I…

Honestly the worst customer service I have ever had to deal with....abd they call themselves The Customer Care Team....OMG.
Totally ignore emails and frankly I cant understand why this suposedly premium brand fails treat customers this way.
Please avoid this company at all costs...for your own well being.

18 June 2026
Unprompted review
Rated 1 out of 5 stars

Awful customer service

Ordered a £10.00 box of 4 samples in anticipation of then placing a full order. Was shocked at the last part of the transaction that they added £9.90 delivery. A tiny and incredibly light package that would have cost no more than £3.00 to post. They sent a free shipping voucher but it went to junk then they refused to honour it. Awful customer service and will not be buying from them

10 February 2026
Unprompted review
Rated 1 out of 5 stars

I'm shocked.

I'm shocked. I placed an order for Discovery Set on 8.04. Today I wrote to them asking when my order would be sent. It turns out that the company considered my order a scam and without writing to me about it, they decided to cancel it, but they wrote off the money from me and were in no hurry to return it. I really wanted to test their fragrances and buy a bottle for my collection. Now I don't want to place orders with this company anymore and I will tell all my friends about their service.

11 April 2025
Unprompted review
Rated 1 out of 5 stars

Horrible customer service they ignored my 20 emails.

Item came damaged. Emailed the company regarding the issue they asked for photos. I sent all the evidence and after 2 weeks later they replied we will open dispute with courier company. How is this my fault ? After emailing again & again they just ignored me this issue has been going for 2 months +. Avoid these guys will never use Atkinsons1799 again.

27 August 2024
Unprompted review
Show reviews in all languages. (7 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look