I ordered a ice bath. It never arrived. I emailed and they ignored all my messages. I see plenty of reviews confirming the same - scam company - do not purchase from this site. I checked... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Don’t buy anything from this company they are a scam ! No package received. No refund. Had to threaten with legal action to get response from customer support. Ordered on 15th December, replacement pa... See more
Item recieved promptly after ordering (placed order 28/11/22 and recieved by 6/12/22), extremely well packaged and fair pricing. Follow up emails re: order received and dispatched were also much ap... See more
Bought the 420l ice bath in August 2024, 12 month warranty, sprung a leak recently. Emailed help@athlefix and got a prompt response from Joe R acknowledging the issue and requesting video evidence so... See more
Company details
Written by the company
Athlefix Pro is a revolutionary professional-grade deep tissue percussion massager that has been clinically proven to relieve aches and pains naturally. Athlefix Pro Allows the body to revitalise itself and destress anywhere and everywhere. 30 Speeds - 3500RPM, Advanced Sound Insulation, 6 Hours Run Time & LCD Screen.
Contact info
7 Bell Yard, WC2A 2JR, London, United Kingdom
- support@athlefix.co.uk
- athlefix.co.uk
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very Fast Delivery
I still have not received my parcel I…
I still have not received my parcel I ordered it 2 weeks before Xmas.
Ordered my massage gun week before…
Ordered my massage gun week before Christmas as a gift as it said 2-3 day’s delivery… still have not received my purchase
Fast delivery
Fast delivery, the massage gun came very solid and exactly as described, I recommend it
My products arrived while from further afield than expected and late but worth the wait
My products arrived, ready charged, perfectly packaged, exactly as advertised, they are great quality I am very happy with the products themselves. The website stated two days delivery, I allowed a few extra days due to holiday season but I waited 16 days for them to arrive. The website looks as though it is an Irish company, distribution from Dublin, that appears to be a front! They were in fact distributed from England and we're handled by royal mail before being forwarded to an post so tracking was not accurate. I had emailed stating if they hadn't arrived by that Weeknd that I would be requesting a full refund, their reply was prompt and courteous so for that reason I gave 4stars. If you are not concerned with buying local and possibility of slow delivery the products are excellent.
Brought 2 of these bad boys
Brought 2 of these bad boys, wow! Great for back, foot, leg pain! Delivery was prompt, no issues. Simple to use and attachments also easy to change. Great product, would definitely recommend.
I still never got my order
I still never got my order. I've emailed you and you never got back to me.
Not trusted. Be carefull
This is negative review for site Athlefix.ie
Hi, i ordered a massage gun off your website on the 5th of january, the main reason why i ordered your product is because of your “1-2 day express shipping” which is a lie also “located in dublin ireland” i’m very dissapointed that i spent money on soemthing that i don’t necessarly need anymore as the only reason i ordered from ye is to get the massage gun after maximum 3 days as my son had important sport event and he needed it for the 8th and the 12th of january. I’m not happy with the customer service either i emailed about this issue 3 days ago and yet got no response which is nothing but pure ignorance and about the false advertisement i will be dealing with that it’s not fair to say that you’re product and you are based in ireland and that it’s 1-2 working days when clearly it’s not as i ordered the 5th and it still hasn’t came!! also, another reason why i purchased from ye is because i knew since the product is supposably in ireland i don’t pay customs well i received a customs as the package was coming from the UK by royal mail. Very unhappy about this
Didn't receive my order
I ordered item on 6th January and website said I'd have it within 2 or 3 days. It's 16th Jan now and haven't received item or an update
Still havnt received 2 weeks later says…
Still havnt received 2 weeks later says 1-2 days says best massage gun in Ireland but came from England had to pay tax on it aswell joke
Haven’t received my order yet said 2…
Haven’t received my order yet said 2 working days over a week now and still no order emailed customer service got no reply
No instruction booklet came with…
No instruction booklet came with product which was a Christmas present for my husband . I emailed customer services and was asked for pictures which I sent - have not heard back since despite me sending a further email to enquire on progress . No instruction booklet still :-(
Great product, new delivery company
Great product. It is a lot stronger than I expected. Looking at the negative reviews all related to delivery I was a bit worried, but my parcel was delivered using Amazon, and I received it quite promptly.
Product not received
Product not received, it said it was delivered but wherever it went it wasn’t to me. Have tried calling and emailed for more info and no response. So pretty disappointed so far.
Game changer .😍😻
Struggled for years mobility issues .my son also has problems tension neck and shoulders. It's helped with my back,my feet as I have bi lateral plantar fascitis.my son has nerve blocks in his neck ,like I say it's a game changer ,so so happy😻😍😘x
Iv ordered over a month ago revived nothing
Iv ordered over a month ago .. revived nothing ... finally got a reply back from the company after emailing and contacting multiple times ..they said they would send a "replacement" even tho they never sent the first ... and yet again iv been waiting for the second one ..and stil nothing ..... this is false advertisement as 1-2 days shipping .. more like 2 months and the rest ... iv not revived anything.. would never recommend this company
My expierience is very bad.
My expierience is very bad.I have ordered massage gun ,with expectations as says on website,delivery in Ireland 1-2 days..A week later still no sign of delivery .Very dissapoited.
fast delivery and good value for money…
fast delivery and good value for money product , ordered on the Monday del was on the Wednesday and purchased for a birthday gift so a really good service . del was easy to track recipient was really happy , thank you.
unsatisfied
I still have not received my purchase and tracking doesn't seam to work
When will I receive my order
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








