Athena Club Reviews 141

Molly was FANTASTIC and very helpful.
Thank you :-)

Molly was super helpful and was able to get me a replacement hook shipped out easily. Thanks!

Took care of my issue very quickly.

Thank you for your kindness and caring team Athena—very well done.

Molly took care of my issue and gave me great options to move forward with my subscription. Great job!

Great customer service

These are by far my favorite razors and the service is impeccable too. They took care of my problem, I’m grateful.

I liked that they cared enough to ask if there was anything they could do before helping me cancel my subscription. I very much appreciated that my response was respected.

I had a great experience with customer service. Molly was very helpful and quickly responded to my questions. She answered my questions and went above and beyond to help.

Molly was very prompt and helpful! I had a great experience and am even being sent a free gift for the inconvenience.

Jasmine was very helpful. She quickly responded to my request and offered a solution. This is the second time I have had a communication with your company and I am pleased with your customer service. Hats off to Jasmine (is she a real person or AI?)

I was seriously so impressed! They didn’t have to replace it. She was very quick and I really really appreciated it.

I'll start off by saying I love the products I've used. My issue is with a policy of no notice before payments are taken from accounts. I have quite a few subscriptions from Amazon, Earthbreeze and Verb energy bars. Each one of these companies contacts me days before payment is taken. I am able to make changes, add to my orders and postpone because of the notice. Athena charges and ships before I can postpone or add to the order. For this reason, I have decided to end my subscription with you. Molly was great buy I could see her hands were tied. I was charged twice in 3 days. Molly was able to reverse one of the charges.

I loved my experience the responses were quick and clear!

I moved and needed a new sticky back for my magnetic razor hook. They don't sell then separately but offered to send one out free of charge. Their customer service is the best!! Oh, and so are the razors!

I’m very happy with my experience and will use this company again in the future. 😊

I never received an order. So, when I log in 2 c when I was gonna get my order it said I got 1 in Dec. N I never received it. I emailed the company n let them know. Had no problems what so ever. They r sending me a replacement of tue order you didn't get. I'm sticking with this company. I just gotta remember 2 check up on my orders.

Quick response and completing request.

They got me a replacement for the magnet to my razor super easy and quick. I’ve moved twice and they’ve helped me each time get a new magnet for my shower. I hope the next time I move next year that it’ll be just as easy to get a replacement.