Ateliers Auguste Reviews 

775
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 120 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their beautiful design, exceptional quality, and luxurious craftsmanship, often highlighting the stunning leather and impeccable stitching. Many appreciate the timeless elegance and functional luxury of the bags, noting their perfect size and ability to complement outfits. Reviewers frequently commend the fast delivery, smooth ordering process, and the careful, beautiful packaging of their purchases, with customer service also receiving high marks for being professional and responsive. However, some customers noted specific issues with bag functionality, such as products not fitting intended items or design flaws affecting stability. A few others experienced problematic deliveries, mentioning delays or unexpected fees.

What people talk about most

Product

Customers consistently express satisfaction with the product, highlighting its beautiful design, high... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the outstanding... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speedy arrival and fast... See more

Order

Reviewers express satisfaction with the ordering process, describing it as smooth, simple, and efficient,... See more

User experience

Customers had positive experiences with the overall user experience, often describing it as great, excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The design of the mini marly has been improved upon based from the past reviews of the older design. Adding the feet and improving the lock makes the purse almost perfect. The only flaw is that the l... See more

Rated 5 out of 5 stars

Really beautiful product just as described . High quality craftsmanship I cannot fault the making of the bag and small details that keep it simple yet luxe and timeless I will buy again from the comp... See more

Rated 5 out of 5 stars

This is my third bag from this company in three years, and every one is beautiful. Quality leather in delicious colours and with surfaces I love to look at and touch! Stunning pieces that dont overpow... See more

Rated 5 out of 5 stars

The bag (Mini Marly) is lovely. The buying experience online is easy, delivery is fast and the bag arrived beautifully packaged. My only wish is that there could be a medium Marly, just halfway bet... See more


Company details

  1. Handbags Shop
  2. Bag Shop
  3. Fashion Accessories Store
  4. Luggage Store

Written by the company

[EN] Ateliers Auguste is a Paris-based brand dedicated to crafting refined leather bags and small leather goods. Each piece is meticulously handmade in Italy by highly skilled artisans using only the finest quality leathers // [FR] Ateliers Auguste est une maison parisienne animée par l’amour du cuir et du bel ouvrage. Nos sacs et articles de petite maroquinerie sont façonnés à la main en Italie par des artisans passionnés, qui perpétuent un savoir-faire d’exception. Chaque création raconte une histoire de matières nobles, de gestes précis et d’élégance intemporelle.


Contact info

4.8

Excellent

TrustScore 5 out of 5

775 reviews

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4.8

All reviews

(775)

132 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful handbags

Beautiful handbags, made of high quality leather, very functional ad sturdy, yet incredibly stylish, I have two of them now. Amazingly supportive and very professional team, I haven’t experienced such professionalism in a long time, thank you.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Elegant and flexible

The bag arrived very quickly. Beautifully packaged. The bag itself is so beautiful - it is very elegant and I love the navy colour. I looked a long time before finding the right navy bag that would take me from day to evening. Many thanks.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Very high quality Handbags with a…

Very high quality Handbags with a sophisticated design. The leather of the bag is of very high quality and the craftmanship of the bag is incredibly good. I look very much forward to buy a new bag from Atelier Auguste. I hope the next time in Paris.

12 November 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful craftsmanship at fair and excellent price

My first experience and hopefully won’t be my last. I purchased a Marly handbag and a navy leather wallet. Super fast shipping to the UK by FedEx. Items arrived, as anticipated, in pristine condition.

There was very minor flaking on one of the letters of the dust bag, but this was genuinely minute and did not take away from the experience. Bag was beautifully wrapped and stuffed alongside the equally elegant leather card wallet that I also purchased.

The Marly Silver Edition (night blue) is stunning. So nice to find stainless steel/silver hardware which looks beautiful with the dark blue leather. Well structured bag which looks elegant and, most importantly, usable. Lots of space for everyday items including large iPhone, Kindle, keys, make up bag and other items and bag holds shape beautifully.

The navy blue smooth card holder is equally elegant, feels great to the touch and makes a nice accompaniment to the bag.

Wonderful to find a reputable company that commits to great workmanship and ethical production values. The fact that the upfront price on the website included customs duties and fees (and in my case, free shipping) was a huge deciding factor for my purchasing. So comforting to know that once you’ve paid, there at no further costs, duties or admin fees to pay.

16 November 2025
Unprompted review
Rated 3 out of 5 stars

No product still

The company was respectful and responsive however overall my experience was sour. My bag was supposed to be an anniversary gift it was ordered 2 weeks ago and it hasnt still arrived.
For the $ spent the service should have been better i dont think I will be buying again. Stick to local brands

29 October 2025
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

My experience with Ateliers Auguste has been nothing short of exceptional. From the moment I visited their elegant boutique in Paris, I was captivated by the understated beauty of their designs — refined, timeless, and authentically French.

After purchasing a handbag, I later encountered a small issue with the buckle. What impressed me most was not just the quality of the product, but the way the brand handled the situation. Laurent and his team responded with honesty, professionalism, and genuine care — qualities that are rare to find in today’s retail world.

Their transparency and dedication to customer satisfaction turned what could have been a disappointment into a demonstration of true integrity. This experience has only deepened my respect for Ateliers Auguste as a brand that values both its craft and its clients.

The leather craftsmanship remains superb — elegant textures, beautiful structure, and thoughtful detailing. I will absolutely return to their boutique on my next trip to Paris to discover another design. Highly recommended to anyone who appreciates authentic Parisian artistry and sincere customer service.

1 October 2025
Unprompted review
Rated 4 out of 5 stars

Stunning bag, but dissapointed with quality control

I purchased the Mini Monceau in black box leather. It’s a stunning and beautifully crafted bag, but I did experience some issues with quality control. The first bag I received had a faulty clasp that wasn’t centered, so I requested a replacement. Unfortunately, the second bag arrived with a small scratch on the clasp. Ateliers August offered me a 10% discount as compensation, which I accepted, and I decided to keep the bag.

Despite these inconveniences, I have to say their customer service was responsive and helpful throughout the process. I truly love the bag itself - it’s well-made, and so chic. However, given these quality issues, I’m uncertain at this point whether I will purchase again from the brand.

8 September 2025
Unprompted review
Rated 5 out of 5 stars

I love my beige mini capusine

I love my off white mini capusine :)
It is however a little difficult to close the bag, when I'm wearing it. I sometimes struggle to fint the lock, but hopefully I will get used to it.
I love the style and shape, and I will buy more from this brand

1 September 2025
Unprompted review
Rated 5 out of 5 stars

I recently purchased the Monceau bag in…

I recently purchased the Monceau bag in the red lizard. The bag itself is beautiful, practical and classic... just what I was looking for. The quality is perfect, lovely stitching, beautiful, resistant leather, and a fuss-free interior. I did have to contact customer service for an unrelated issue and they couldn't have been more helpful and responsive. The bag was delivered to me in the UK within a few short days and it was safely packaged in a sturdy box, the bag was intact within. Overall, a very pleasant purchase experience and a beautiful bag for my every day needs. Highly recommend.

27 July 2025
Unprompted review
Rated 5 out of 5 stars

A+ for Atelier Auguste

Here's what impressed me:

1. Quick shipping. I had the bag in days, despite it being shipped from France. (It beat some deliveries coming my way from inside the U.S.)

2. The quality of the (Marley) bag was exceptional.

3. The beauty of the bag was equally impressive. This is a bag designed to impress.

4. When it was clear that the top handle was shorter than listed on the site, the CEO himself responded to my email and offered a free return and full refund.

18 August 2025
Unprompted review

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