MAXA Group Reviews 

267
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Great advice on product requirements. Should stipulate that stub axles come as a pair while wheels are singular. Surprised at wine gums with first order and even happier with oat chocolate chip cookie... See more

Company replied

Rated 5 out of 5 stars

A vast range of Trailer parts available for next day delivery. This quick turn around helps us to complete trailer services and repairs in a quick and timely manner. The sweets are an added bonus to a... See more

Company replied

Rated 5 out of 5 stars

Following a conversation with Kaitlin, some options were sent to me via links to the vast online catalogue. The decision was made to purchase the twin axle trailer mudguards which were suggested. Ve... See more

Company replied

Rated 5 out of 5 stars

We have a large fleet of mobile compressors and regularly buy trailer/chassis parts, lights etc from ATE . Many of our orders are for breakdowns and we rely on ATE to ship goods the same day. Always g... See more

Company replied

Company details

  1. Trailer Supply Store
  2. also in
  3. Construction Machinery and Equipment Store
  4. Machinery Parts Manufacturer
  5. RV Supply Store
  6. Trailer Dealer
  7. Trailer Manufacturer

Written by the company

MAXA Group are the most active, progressive independent distributors of trailer parts and towed equipment. Our range of products covers plant hire, welfare & accommodation hire, public utilities and agriculture, arborists & landscaping. By combining the strengths of two trusted names in the industry, we are committed to delivering even greater value, service, and efficiency to our customers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

267 reviews

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4.6

All reviews

(267)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, always happy to help!

20 November 2020
MAXA Group logo

Reply from MAXA Group

Thanks for you review Mike. We appreciate it.

Kind Regards,
Tiana
Digital Marketing Assistant

Rated 4 out of 5 stars

Counter service could be better

I click and collected my purchase to avoid a delivery charge, When I arrived there wasn't anybody on the counter so I had to use the phone provided not a great idea as it is not covid secure for all customers to use the same phone.
Apart from that I received my goods without any fuss

3 November 2020
MAXA Group logo

Reply from MAXA Group

Good morning Alan.

Thanks for your feedback. I'm glad you brought it to our attention. We do sanitise all surfaces thoroughly but for extra peace of mind, we've worked quickly to improve further. From now on, there is a box of gloves and some sanitising wipes next to the phone for customers that wish to use them. I trust that you will feel better visiting us next time.

Appreciate your order.

Kind regards,
Tiffany
Marketing Coordinator

Rated 5 out of 5 stars

Great service

Great service , good communication quick delivery,and thanks for biscuits

30 October 2020
MAXA Group logo

Reply from MAXA Group

Thanks for your review Rob.

Kind regards,
Tiana
Digital Marketing Assistant

Rated 5 out of 5 stars

Always helpful and efficient

Always helpful and efficient. A Pleasure to deal with.

29 October 2020
MAXA Group logo

Reply from MAXA Group

Thank you for leaving a review Brown, we appreciate it.

Kind regards,
Tiana
Digital Marketing Assistant

Rated 5 out of 5 stars

Very good service

Very good service, thank you.

15 October 2020
MAXA Group logo

Reply from MAXA Group

Thanks for leaving a review David!

Kind regards,
Tiana
Digital Marketing Assistant

Rated 5 out of 5 stars

Professional service

Simple order process, quick delivery as promised.

19 September 2020
Unprompted review
MAXA Group logo

Reply from MAXA Group

Many thanks for leaving a review Andrew!

Kind regards,
Tiana
Digital Marketing Assistant

Rated 5 out of 5 stars

Great service and products

Great service and products. Highly recommended.

11 September 2020
Unprompted review
MAXA Group logo

Reply from MAXA Group

Thanks for leaving feedback Chris!

Kind regards,
Tiana
Digital Marketing Assistant

Rated 5 out of 5 stars

Excellent service & delivery

Excellent service & delivery, can't say more than that,

10 September 2020
Unprompted review
MAXA Group logo

Reply from MAXA Group

Many thanks for your feedback Tim, much appreciated.

Kind regards,
Tiana
Digital Marketing Assistant

Rated 5 out of 5 stars

Following a conversation with Kaitlin

Following a conversation with Kaitlin, some options were sent to me via links to the vast online catalogue. The decision was made to purchase the twin axle trailer mudguards which were suggested. Very quick delivery. although they are not fitted yet they seem to be very strong and substantial.
Excellent service and customer relations, Having an account set up with this company for future purchases is now in the process I look forward to dealing with ATE and Kaitlin in the future. Update:- Please pass the message on to Kaitlin, mudguards are now fitted and are better than expected. No modification needed., bolted straight onto existing brackets....

5 September 2020
Unprompted review
MAXA Group logo

Reply from MAXA Group

Many thanks for leaving a review David. We look forward to working with you in the future.

Kind regards,
Tiana
Digital Marketing Assistant

Rated 5 out of 5 stars

Good and quick service

24 August 2020
Unprompted review
MAXA Group logo

Reply from MAXA Group

Thanks for leaving feedback Andy! Much appreciated.

Kind regards,
Tiana
Digital Marketing Assistant

Rated 5 out of 5 stars

fantastic company *****

fantastic company who are always a pleasure to deal with that's why i always use them first.

13 August 2020
Unprompted review
MAXA Group logo

Reply from MAXA Group

Morning Carlos, many thanks for your review, much appreciated.

Kind regards,
Tiana
Digital Marketing Assistant

Rated 5 out of 5 stars

Experienced staff

Experienced staff, prompt delivery and good price’s. Now our key trailer parts supplier.

8 August 2020
Unprompted review
MAXA Group logo

Reply from MAXA Group

Thanks Martin for your feedback, really appreciate it and look forward to working with you in the future.

Kind regards,
Tiana
Digital Marketing Assistant

Rated 5 out of 5 stars

Parts ordered online, good communication about the order.

Parts ordered online, one item out of stock but due in within a couple of days, ATE advised if I waited the complete order could be dispatched in one go, so I was keep well informed of the order. Excellent all round service and communication.

3 August 2020
Unprompted review
MAXA Group logo

Reply from MAXA Group

Hello Stephen, thanks for the feedback. Glad to hear you were kept in the loop and look forward to working more with you in the future.

Kind Regards,
Tiana
Digital Marketing Assistant

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