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Asusbateria Reviews 14

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TrustScore 4 out of 5

4.2

Battery Store
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Company details

  1. Battery Store

Written by the company

Somos uma loja profissional de baterias para portáteis Asus localizada em Portugal, concentrando-nos no fornecimento de baterias de reposição de grande valor para mais de 10.000 modelos de portáteis Asus.

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4.2

Great

TrustScore 4 out of 5

14 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

The worst experience ever

The worst experience ever, they dont care about anything...

10 October 2025
Unprompted review
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Reply from Asusbateria

Dear Customer:

Thank you for contacting us regarding your refund. After carefully reviewing our payment records, we can confirm that your order payment was successfully processed through PayPal. We apologize for any initial misunderstanding, as our system clearly shows PayPal as the successful payment method.

We understand that your PayPal account is currently suspended and apologize for any inconvenience this may have caused. However, the refund has been returned to your PayPal account according to standard procedures.

We encourage you to file a dispute or claim with PayPal regarding account suspensions and refunds. PayPal has a dedicated customer support and resolution process for handling such cases. You can visit the PayPal Help Center (https://www.paypal.com/us/smarthelp/contact-us) for detailed instructions on how to initiate a dispute or seek assistance.

If you have any further questions or require additional support, please feel free to contact us. We are here to help.

Sincerely,
the asusbateria.pt Team

Rated 5 out of 5 stars

The battery is very good.

I received the product very fast. When I started a chat with the company I was responded quickly. The battery is working better than I expected. Congratulations for the awesome work.

2 April 2025
Unprompted review
Asusbateria logo

Reply from Asusbateria

Dear Customer,

Thank you for your wonderful feedback! We're thrilled to hear that the battery exceeded your expectations and that our service—from fast delivery to responsive support—met your needs. Your satisfaction is our top priority, and we're delighted we could deliver a great experience.

If you ever need anything in the future, we're here for you. Thanks again for choosing us!

Best regards,
asusbateria.pt Team

Rated 4 out of 5 stars

Good Experience!!

Receive battery according to date indicated in a good packaging.

17 February 2025
Unprompted review
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Reply from Asusbateria

Dear Customer,

Glad to hear everything went smoothly! If you need anything else or have more questions, feel free to reach out. Enjoy your working battery!

Best regards,
asusbateria.pt Team

Rated 5 out of 5 stars

Excelente and smooth transaction.

22 March 2024
Unprompted review
Asusbateria logo

Reply from Asusbateria

Dear Customer,

Thank you for your feedback! We're glad to hear that your transaction with us went smoothly. If you have any further questions or need assistance in the future, feel free to reach out. We're here to help.

Best regards,
asusbateria.pt Team

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