The agent that my wife spoke with and set up our policy with was very understanding and explained everything in detail to my wife. She helped my wife with everything, so I didn't have to do anything.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Was able to lower my renewal rate by $54 when i called back, and spoke with a new agent, DeMarco, who also helped walk me through the mobile app onboarding process which was important to me, as the pr... See more
Company replied
Very happy with the price and convenience of getting to do everything i needed to do to get my policy going all on the internet. I plan to recommend to all my family and friends.
Company replied
Excellent service. The insurance agent was very helpful and made the whole process stress-free. I got the same coverage for $223 instead of $320. Highly recommended service.
Company replied
Company details
- Insurance Company
- Auto Insurance Agency
- Insurance Agency
- Insurance Broker
- Liability Insurance Company
- Renter's Insurance Agency
About AssuranceAmerica
Written by the company
AssuranceAmerica is an insurance company committed to helping people get the protection they need at a price they can afford. For more than 25 years, we’ve focused on providing coverage for drivers and renters from all walks of life. We believe everyone deserves a fair rate, so our prices are not determined using your credit score.
We offer affordable personal auto, renters insurance, motor club plans, and commercial auto with flexible payment options to fit your budget. Backed by local independent agents and a team that genuinely cares, AssuranceAmerica gives drivers the support they need and coverage they can count on. When others make it complicated, we make it easy to get on the road and keep moving forward.
When choosing AssuranceAmerica – as a customer or as a valued agency partner – you join a team committed to helping those in need in the communities where we operate. We provide support our communities by giving 5% of our profits to helping people transition from crisis into living healthy, stable lives.
Contact info
100 Galleria Pkwy, STE 800 , 30339, Atlanta, United States
- 1-800-450-7857
- customer_service@aainsco.com
- assuranceamerica.com
4.8
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 78% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from AssuranceAmerica
This feedback made our day! We're so glad we could provide you with great service. Take care and drive safe!
Reply from AssuranceAmerica
Your review means the world to us! Thanks for letting us know we're on the right track. Be safe out there!
Reply from AssuranceAmerica
Thank you for taking the time to share your experience. We appreciate it - Drive Safe!
Reply from AssuranceAmerica
We sincerely apologize for falling short of your expectations. Your experience is not reflective of the service we strive to provide. We'd appreciate the opportunity to make this right. Please email us at customer_service@aainsco.com so we can address your concerns directly.
She was amazing worked to get me the…
She was amazing worked to get me the best coverage and price
1 August 2026
Reply from AssuranceAmerica
We really appreciate you taking the time to leave us this review. It means a lot to our team! Stay safe on the roads!
it was fast and easy
2 August 2026
Reply from AssuranceAmerica
Your positive feedback about our platform really means a lot. We want insurance to be hassle-free! Thank you for choosing us!
Reply from AssuranceAmerica
We really appreciate you taking the time to share this. It's great to know our payment options are making a difference. Thanks for trusting us with your insurance needs!
Reply from AssuranceAmerica
So glad our pricing and payment options worked for you! Affordable coverage is what we're all about. Thank you for choosing us!
The price was right
31 July 2026
Reply from AssuranceAmerica
So glad our pricing and payment options worked for you! Affordable coverage is what we're all about. Thank you for choosing us!
You need pictures and pictures of…
You need pictures and pictures of mileage in the highest rated district. We already pay the highest rates and I am an excellent driver with no infractions in 50 years. You don’t trust great drivers and penalize them because of bad drivers, in other words pay your bills for you through taxing the good drivers. I used to being treated untrustworthy because I live in Philadelphia pa. Stop with the extra surveillance I’m familiar with ai tracking for what? We already pay the highest in the country. Not happy and the agent did not explain the real details and rights I have to give up as a law abiding good citizen auto driver in an area were we get taken advantage of by most insurance agencies. Not your fault we just need a new insurance company that treat good people like everyone they think they are dealing with. All insurance companies in pa are in the same bed, we need real competition not this fake one. I thought to try someone else when I could have just stayed with progressive. Cost are equal and progressive gave me free towing even though I never use it.
31 July 2026
Reply from AssuranceAmerica
We sincerely apologize for falling short of your expectations. Your experience is not reflective of the service we strive to provide. We'd appreciate the opportunity to make this right. Please email us at customer_service@aainsco.com so we can address your concerns directly
Reply from AssuranceAmerica
Thank you for taking the time to share your experience. We appreciate it - Drive Safe!
Reply from AssuranceAmerica
Thank you for taking the time to share your experience. We appreciate it - Drive Safe!
What made my experience Great was that…
What made my experience Great was that my Agent Julianne Estala was able to insure me with Assurance America - whic dropped my payment by $100 ! In these trying times - this is a Big Help ! !
1 August 2026
Reply from AssuranceAmerica
This feedback made our day! We're so glad we could provide you with great service. Take care and drive safe!
Great all around
Easy to use app. Was quick to get insurance. Did it all online so I never dealt with a person.
1 August 2026
Reply from AssuranceAmerica
Your positive feedback about our platform really means a lot. We want insurance to be hassle-free! Thank you for choosing us!
Price was good
31 July 2026
Reply from AssuranceAmerica
Thank you for sharing your experience. We're all about helping customers find affordable insurance to fit their budget.
Excellence
I want to Thank The Ins. Agent That assisted Me in Obtaining My auto Insurance…He was Very Nice ,Helpful and Specially Very Very Patient With Me,,,Really Helped in Obtaining what I Needed in Auto Insurance,A Rate that I am Able to Manage Monthly …Again Very Patient and Helpful …Thank You Josh…
30 July 2026
Reply from AssuranceAmerica
This feedback made our day! We're so glad we could provide you with great service. Take care and drive safe!
Easy steps for getting insurance
Easy steps for getting insurance. Awesome customer service.
1 August 2026
Reply from AssuranceAmerica
Thank you so much for your kind words! We're thrilled to hear about your positive experience. Drive safely!
Customer service and pricing.
1 August 2026
Reply from AssuranceAmerica
Thank you for taking the time to share your experience. We appreciate it - Drive Safe!
Reply from AssuranceAmerica
Thank you for taking the time to share your experience. We appreciate it - Drive Safe!
Very professional and quick service
Very professional and quick service. Definitely felt like a quality experience compared to other carriers.
1 August 2026
Reply from AssuranceAmerica
Thank you so much for your kind words! We're thrilled to hear about your positive experience. Drive safely!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.