Assist Mobility Reviews 

As my purchase was a high ticket item, a member of staff went to the trouble of phoning me to double check the order before sending out. Very thoughtful.
Delivery was speedy and on time.

My telephone order was dealt with professionally and with empathy. It was quick and efficient. My queries were answered honestly. It made the whole process of buying a pricey item with confidence. I am delighted with my new light weight rollater.

Once I ordered the ultralight it came really quickly. Customer service was beyond brilliant and I was thrilled to get the discount on a second rollater .
I love it . So easy to manoeuvre in and out of the car

My byAcre Carbon Ultralight rollator brake cable snapped after only six months of use.
Phoned Assist Mobility explained the situation and a replacement cable, handle, and maintenance pack was sent by first class post at no charge.
I gave it a go and when I ran into difficulties I phoned for advice and they offered to collect and lend me a demonstration model.
I accepted their offer, the rollator was duly collected repaired and delivered back the next day.
Thank you Kim and your colleagues at Assist Mobility.
First class after sales service.

I’ve been using my acre carbon ultralight Rollator colour (Oyster) purchased December 2024 from Assist Mobility for a few weeks now & I’m so pleased with it. I researched various makes but this one although expensive is brilliant & fitted my requirements.There’s a choice of 10 colours.Its light to use & no brake cables showing.I can sit on it to rest. The handles are easy to adjust according to persons height & enables me to walk upright.It came with a smart zipped roomy bag with shoulder strap which I remove to wear when I fold the rollator up.Assist Mobilty customer service is exemplary. Donna assisted me in registering the item & replied to my emails by return. I would highly recommend Assist Mobility, my experience was fantastic.

Bought a byacre rollator from here. Customer service was great, emailed me to check order details (rollator came in 3 sizes and about 10 colours!) before processing. Delivery was meant to be 2-3 days, but it arrived next day! And price was the cheapest I could find on internet at time of buying. Fantastic company. Highly recommend.

Exceptional service. Had a problem with delivery( not the fault of Assistmobility) and the staff did everything they could to sort things out. The staff were courteous, caring, friendly and efficient. If only every company was as professional. Recommend unhesitatingly.

helpful on the phone, good description of goods lots of detail.

It has been a great pleasure to deal with Assist Mobility. Not only because their products are very good qualities and well designed, making them beautiful, but also the communication was first class with a sincere levels of kindness. I really recommend Assist Mobility.
Thank you for my beautiful Red Ferrari Rollator !

Delivery of my byAcre Rollator by Assist Mobility was smooth and efficient. Further contact with them has been excellent. Having my very light and collapsible byAcre Ultra Light Rollator has enabled me to use the bus and train and therefore to get out and about.

Quick delivery. Basket very useful

Superb customer service! Helpful, prompt, informative.

Getting vital rollater parts before Xmas was essential to enable mobility for a smooth festive schedule.
Achieved as promised. Brilliant 💯

Immediate attention and a helpful conversation.
We have recommended the Acer to several friends so that has to be an accolade.

Excellent service and great product. I had been let down by another company so I was delighted with the customer experience.

Thank you.

Helpful on phone. Prompt delivery.

Unfortunately Paul couldn’t help with what we required but certainly gave lots of advice and useful information in our search. Plus his contact number for any future issues . Highly recommend

My new byACRE rollator was as delivered within 23 hours of ordering! I look forward to it making my life better.

Very helpful. Quick efficient service