Prompt, professional and empathetic after an accidental collision with ironwork on a training ride cracked my campagnolo Bora Ultra wheelset. Provided all proof and they liaised directly with my mecha... See more
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Review summary
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Reviews shaping this summary
Where to begin, unfortunately this is the 2nd time I’ve had to claim for the theft of an ebike in the same year. Ellie Kyle yet again has made this as pain free as possible and I can’t thank her enoug... See more
Company replied
Nothing but positive things to say. My fiance lost the stone from her engagement ring, i had to make a claim but it was super easy to do and the team were ultra responsive and always got back to me wi... See more
Company replied
I have recently gone through the claim process for a stone lost in my engagement ring. I have had an excellent experience with Assetsure and highly recommend. They have been professional throughout wi... See more
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Company details
- Jewelry and Watch Insurance Company
- Cycle Insurance Company
- Insurance Agency
- Insurance Broker
- Insurance Company
About Assetsure Insurance
Written by the company
Why Choose Assetsure
We are a specialist company dedicated to providing our customers with insurance products to suit their needs. Our polices are underwritten by a number of insurers and we also have Lloyd’s of London cover holder status. We pride ourselves on offering an excellent service to customers and being able to offer products we believe to be genuinely helpful & innovative. Key products include: Jewellery insurance (for items such as Engagement rings and Watches) Fine Art, Collectables and Pedal Cycle Insurance. Jewellery Insurance Engagement Ring Insurance Wedding Ring Insurance Watch Insurance Contact us
We are a specialist company dedicated to providing our customers with insurance products to suit their needs. Our polices are underwritten by a number of insurers and we also have Lloyd’s of London cover holder status. We pride ourselves on offering an excellent service to customers and being able to offer products we believe to be genuinely helpful & innovative. Key products include: Jewellery insurance (for items such as Engagement rings and Watches) Fine Art, Collectables and Pedal Cycle Insurance. Jewellery Insurance Engagement Ring Insurance Wedding Ring Insurance Watch Insurance Contact us
Money Back
30 day money back guarantee
We are so confident in the product we supply that we have arranged with the insurers to allow you 30 days to change your mind and request a full refund, this is rather than the generic 14 days given by most. Even if after the 30 days is up, you decide our policy is not for you, we will refund you all of the insurance you haven't used with no deductions from the return of premium.
Contact info
3rd Floor Peek House, EC3M 1EB, London, United Kingdom
- 0208 0033 190
- enquiries@assetsure.com
- assetsure.com
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Helpful team when claiming for lost engagement ring
I rate the service highly , they were very quick and helpful when dealing with my lost engagement ring claim
24 March 2026
Reply from Assetsure Insurance
Thank you for your review regarding your recent experience making a claim for a lost engagement ring. It was a pleasure to have helped.
Reply from Assetsure Insurance
Thank you for your review and for choosing us to arrange your insurance cover.
I recently had to make a claim for a…
I recently had to make a claim for a lost engagement ring, and I honestly couldn’t be happier with how smoothly everything was handled.
From start to finish, the process was clear and straightforward, and the team kept me updated throughout. My claim was approved without any hassle, and they arranged a like for like replacement.
What I really appreciated was the flexibility they allowed me to upgrade the ring by paying the difference myself, which meant I could choose exactly what I wanted rather than being limited to a standard replacement.
Overall, the whole experience was far less stressful than I expected, and the outcome was spot on. Would definitely recommend based on my experience.
27 March 2026
Reply from Assetsure Insurance
Thank you so much for your review sharing your recent experience making a claim. I'll let the claims team know, they'll be pleased to hear your comments.
Easy to take out insurance
Easy to take out insurance. Website information helpful and informative
28 March 2026
Reply from Assetsure Insurance
Thank you for taking out a policy via our online system, it's good to hear that you found it to be easy and informative. Thank you for your review as well.
Reply from Assetsure Insurance
Thank you for your review, relating to your recent claims experience with our company.
Reply from Assetsure Insurance
Thank you for your review. I'll let Alison know of your comments.
First class service from a trusted…
First class service from a trusted Insurance company.
I would have no hesitation in recommending Assetsure Insurance.
18 March 2026
Reply from Assetsure Insurance
Thank you for your review and your kind words. We really appreciate you choosing us to arrange your insurance.
Excellent service
Act promptly and was able to assist every step of the way to make this unpleasant experience more pleasant.
18 March 2026
Reply from Assetsure Insurance
We were so pleased to help with your claim for a lost item. Thank you for your review.
Reply from Assetsure Insurance
Thank you for your review and for sending in the document which we confirm receipt of. Viraj and Lacey both assisted with your cover, they'll be pleased to receive your comments.
Reply from Assetsure Insurance
Thank you for choosing us to arrange your insurance, we are so pleased you like our service. Thank you for the review.
Reply from Assetsure Insurance
Thank you for your review, and for choosing us to arrange your insurance.
Reply from Assetsure Insurance
Thank you for your review. We're pleased that you like our service.
Easy & straightforward
Easy straightforward, online process to get the immediate insurance I required for a recent watch purchase. Peace of mind knowing I am fully covered for all eventualities at home and travelling. A single reasonable payment took the hassle out of paying monthly (although that option was available too)
6 March 2026
Reply from Assetsure Insurance
Thank you for your review, we are pleased that you have chosen to insure your watch with us.
The person i spoke was really friendly…
The person i spoke was really friendly nice and helpful and manage to get my ring insured nice and easy
13 March 2026
Reply from Assetsure Insurance
Thank you for choosing us to insure your ring. Thank you also for sending in the photo and for leaving us a review.
Very quick but accurate questions and…
Very quick but accurate questions and literally took 5 mins
13 March 2026
Reply from Assetsure Insurance
Thank you for your review and for calling to to arrange insurance. We were pleased to have assisted you.
Completely damaged my engagement ring…
Completely damaged my engagement ring when I broke my finger and had to have it cut off. Assetsure insurance were brilliant from start to finish, the process was super simple and dealt with quickly.
2 March 2026
Reply from Assetsure Insurance
Hi Amanda, thank you for your review. That's good to hear, I'll let the claims team know your comments, they'll be pleased to receive them.
Claim was dealt with swiftly
10 March 2026
Reply from Assetsure Insurance
Thank you for your review. We were pleased to have been able to assist.
Great communication and easy to set up…
Great communication and easy to set up insurance. Would definitely recommend
10 March 2026
Reply from Assetsure Insurance
Thank you for your review and for choosing us to arrange your insurance.
Reply from Assetsure Insurance
Thank you for your review. You spoke to Jack on the phone, he'll be pleased to hear how helpful he was.
Very helpful
9 March 2026
Reply from Assetsure Insurance
You spoke to Jack today, I'll let him know he was helpful. Thank you for your review.
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