Aspire Glass Reviews 9

I recently purchased a reed holder which was not the colour expected. My fault as should have read description.
I contacted Hanna at customer services who couldn’t have been more helpful. Going as far as arranging for British Mail to bring label, I have no printer, to collect parcel from my front door.
This is what you call customer SERVICE!

housebound

Prompt ( in fact early) delivery. Competitive price. Used Aspire several times now. Fully recommend .

How refreshing to find a company who arrives on time, keeps you posted on progress throughout the process and carries out a first class job. Great customer service highly recommended.

from the first contact, very knowledgeable, clear explanation of options, examples of what could be achieved. site visits to ensure correct measurement and design. During installation clear communication of what and when. Excellent result.
Delighted to use a local company

Great service from Richard and Ian, and from the installation team. Ian carried out a site visit to ensure the substrate was suitable, before the work began, which put our minds at rest. They did what they said they would do and turned up on time, The balustrade looks great, and we're confident about the quality of the work and that if there are any problems in the future, they will help.

We've had a few hiccups along the way. However customer support has been outstanding.
Would highly recommend

I wanted to take a moment to express my gratitude for the exceptional service provided by Ian, Richard and their team at Aspire Glass. Last year, they came out to survey and install a 20-meter u shape balustrade on my balcony. The installation of the channels went smoothly, but we later decided to replace the copping stones due to their condition.

I greatly appreciate their willingness to accommodate our request. They kindly returned, dismantled the channels, and stored them in their warehouse until we completed all the necessary works. Once we were ready, they promptly reinstalled the channels and glass without any additional charges.

Their professionalism and helpfulness throughout the process were remarkable. It is evident that they are dedicated to providing a personal and top-notch service. I would highly recommend Aspire Glass to anyone in need of their expertise.

Was a positive experience from beginning to end. I sent some diagrams and measurements and description of what we required. A chat to confirm and discuss options was had. Electronic communication was excellent and responses over phone equally timely and accurate. Company were keen to ensure that we were aware of being building regs compliant too; reassuring input. The guys that came to measure were on time, polite and engaging. Simialalry, when they came back to fit, at a prearranged customer led time, they were excellent. The glass has been in a week now and we are still looking g at it with smile and glad we saved and went for glass not wood. It really is one of those, you get what you pay for, experiences. I would recommend these guys to you based on my experiences to date. I hope I have no need for any after sales service but I am confident if I do that it would be as positive as the presale and installation.

Great service from start to finish. The end result was as exactly as the expectation which we set out to achieve, the staff were lovely and kept us informed throughout the entire process. Would highly recommend Aspire Glass