Trim by OneMain made saving money effortless. They reviewed my account and successfully lowered my phone bill without me having to spend hours on the phone. The process was simple, stress-free, and th... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Philip was phenomenal! He brought up several valid points to tne Verizon rep amd was able To lower my cell phone bill significantly! He was awesome and I’m so grateful for this program.
Company replied
I submitted my bill and the next day the had things ready to negotiate! They were able to get my bill lowered and my internet speed increased over the next 12 months saving over $100 for the year. It... See more
Company replied
Love Trim's budgeting tools. Eye opening, seeing where I spend money. Had doubts as to how the bill negotiation would go, so I tried one... $597 saved over next 12mos and somehow I ended up with a... See more
Company replied
Company details
Written by the company
OneMain MyMoney is a free, personalized dashboard within the mobile app that helps you track your spending, lower your bills and plan ahead with confidence
Contact info
Evansville, United States
- help@onemainmymoney.com
- asktrim.com
4.7
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They were 02132026able to get some of my bills…
They were able to get some of my bills lowered, which is awesome.
13 February 2026
Reply from OneMain MyMoney
Thank you so much for your feedback, Ron! We'll make sure to always provide you with the best experience. We look forward to more years of helping you save on your bills.
Great communication back and forth
Great communication back and forth, and the representative tried every tactic to reduce my bill.
13 February 2026
Reply from OneMain MyMoney
Thank you so much for your feedback, David! We'll make sure to always provide you with the best experience. We look forward to more years of helping you save on your bills.
Helped me save some money on my…
Helped me save some money on my Internet bill. My bill is 55.00, but with the help of trim, I'm only paying 35.00 on my next bill. Anything these days helps. Thanks!
13 February 2026
Reply from OneMain MyMoney
Thank you so much for your feedback, Faustino! We're glad to know that our negotiation service made a difference. We look forward to more savings that we'll help you with in the future. Thanks for using Trim by OneMain!
Reply from OneMain MyMoney
Thank you so much for your feedback, Ronnie! We'll make sure to always provide you with the best experience. We look forward to more years of helping you save on your bills.
Reply from OneMain MyMoney
We're so glad to hear this! Thank you for leaving us this wonderful review!
My impression of the service so far is…
My impression of the service so far is that it is decent. I haven’t had a monumental experience compared to other surfaces that do the similar thing so overall it’s OK.
28 February 2025
Reply from OneMain MyMoney
Thanks for leaving your feedback, Robert! We're sorry we did not meet your expectations at this time. We'll pass this review on to the whole Trim by OneMain team. Please feel free to reach out at help@asktrim.com if our team can assist you in any way.
Reply from OneMain MyMoney
Thank you so much for your feedback, Jennifer! We'll make sure to always provide you with the best experience. We look forward to more years of helping you save on your bills.
Trim is incredible! Saved me $80/ month within hours of signing up
I have used Trim to help with 3 bills/subscriptions and this is how they turned out:
1. Negotiate my Spectrum internet bill - Trim was able to reduce my bill by 30% WITHOUT losing any features or changing my service in any way.
2. Cancel my Peacock Subscription- I had been trying to cancel this subscription for months but every time I contacted them they said they were unable to find my account in the system. It turns out that I signed up through a third party and trim was able to help me figure out how I could cancel it. While they were not able to cancel the subscription for me this was still a huge win and they gave me step-by-step instructions which made canceling it so easy!
3. Negotiate Verizon mobile bill - Trim was able to Negotiate a $360 reduction in my plan over the next 12 months (lowered my bill by $30/month). I did not have to change any plans or services.
All 3 were handled by different agents and all 3 were very successful negotiations. These agents were thoughtful, knowledgeable and thorough!
I will be recommending One Main Financial to my friends and family so they can take advantage of the Trim membership!
10 February 2026
Unprompted review
Reply from OneMain MyMoney
Thank you so much for your feedback, Kelly, and we really appreciate your recommendation! We'll make sure to always provide you with the best service. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for using Trim by OneMain!
Great negotiator
Great negotiator. Help to bring my internet bill down $20 per month.
1 February 2026
Reply from OneMain MyMoney
Thanks for your review Anita! We will try to negotiate your bill again in the future for more savings-- this is an ongoing process!
The process was extremely difficult and…
The process was extremely difficult and stressful. I was never given an option for time, just told to be available… always during my busiest time at work then made to feel guilty for missing the call.
7 February 2026
Reply from OneMain MyMoney
Thanks for sharing your Trim by OneMain experience, CD! We're really sorry you went through that. Your time and professional responsibilities are important to us. We are always working to make our Bill Negotiation feature better, and your feedback is really beneficial. We are going to look into this further offline, and please email us at help@asktrim.com if you need further action on this matter and we'll surely be glad to assist!
The worked so hard to find a cheaper…
The worked so hard to find a cheaper phone plan. They couldn’t, but managed to get me a discount off my bill for a few months. Thank you.
30 January 2026
Reply from OneMain MyMoney
Thank you so much for your feedback, Essence! We're glad to know that our negotiation service made a difference. We look forward to more savings that we'll help you with in the future. Thanks for using Trim by OneMain!
Reply from OneMain MyMoney
Thank you so much for your feedback, Traci! We'll make sure to always provide you with the best experience. We look forward to more years of helping you save on your bills.
Reply from OneMain MyMoney
We're so glad to hear this! Thank you for leaving us this wonderful review!
Helpful and professional
Was impressed with professional way agent handled the process that resulted in savings to me.
28 January 2026
Reply from OneMain MyMoney
We're so glad to hear this! Thank you for leaving us this wonderful review!
Any time I can save money is Great
Any time I can save money. Is great. I will be looking forward to seeing my bill in march
4 February 2026
Reply from OneMain MyMoney
Thank you so much for your feedback, Tyrone! We'll make sure to always provide you with the best experience. We look forward to more years of helping you save on your bills.
They did a great job of negotiating a…
They did a great job of negotiating a reduction in my costs to this service.
24 January 2026
Reply from OneMain MyMoney
Thank you so much for your feedback, Stephen! We'll make sure to always provide you with the best experience. We look forward to more years of helping you save on your bills.
HUGE difference in my bill!
The did an AMAZING job negotiating my bill and got a MASSIVE discount!! Thank you!!
1 February 2026
Reply from OneMain MyMoney
Thank you so much for your feedback, Naomi! We'll make sure to always provide you with the best experience. We look forward to more years of helping you save on your bills.
Great service
I didn’t have to do anything but give access! Very easy and quick and saves me over $500 for the year on my phone bill!
25 January 2026
Reply from OneMain MyMoney
Thank you so much for your feedback, Dennis! We'll make sure to always provide you with the best experience. We look forward to more years of helping you save on your bills.
Reply from OneMain MyMoney
Hi Harris, thank you for your feedback! We're sorry we couldn't find monthly savings on your bill. No worries, Bill Negotiation is an ongoing feature so we will surely try again once we find an opportunity to help you save money.
Thanks for lowering my bill
Thanks for lowering my bill. I am able to make payments on time now.
30 January 2026
Reply from OneMain MyMoney
Thank you so much for your feedback, Shannon! We're glad to know that our negotiation service made a difference. We look forward to more savings that we'll help you with in the future. Thanks for using Trim by OneMain!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.