OneMain MyMoney Reviews 2,481

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 450 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service and the positive impact on their finances, often saving significant amounts on various bills. People consistently praise the staff for their professionalism, knowledge, and effective negotiation skills, making the process effortless and beneficial. The value for money is a recurring positive theme, with many consumers expressing satisfaction with the substantial savings achieved. However, some people were dissatisfied with specific interactions, mentioning issues with communication regarding availability for calls or feeling that their representative was not fully engaged in the negotiation process.

What people talk about most

Price

Users describe positive interactions with price, frequently highlighting significant savings on various... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency and ease of use. Many... See more

Staff

People report positive experiences with staff. Many customers praise the helpfulness and professionalism of... See more

Value for money

Consumers find great value for money, with many reporting significant savings on various bills. Reviewers... See more

Customer service

Reviewers mention positive feedback about customer service. Customers frequently praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Trim by OneMain made saving money effortless. They reviewed my account and successfully lowered my phone bill without me having to spend hours on the phone. The process was simple, stress-free, and th... See more

Company replied

Rated 5 out of 5 stars

Philip was phenomenal! He brought up several valid points to tne Verizon rep amd was able To lower my cell phone bill significantly! He was awesome and I’m so grateful for this program.

Company replied

Rated 5 out of 5 stars

I submitted my bill and the next day the had things ready to negotiate! They were able to get my bill lowered and my internet speed increased over the next 12 months saving over $100 for the year. It... See more

Company replied

Rated 5 out of 5 stars

Love Trim's budgeting tools. Eye opening, seeing where I spend money. Had doubts as to how the bill negotiation would go, so I tried one... $597 saved over next 12mos and somehow I ended up with a... See more

Company replied


Company details

  1. Alternative Financial Service
  2. Non-Bank Financial Service

Written by the company

OneMain MyMoney is a free, personalized dashboard within the mobile app that helps you track your spending, lower your bills and plan ahead with confidence


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Your company does a great job helping…

Your company does a great job helping to bring bills down to where we can afford them. In the tough times that the Country is in at the moment, it's very grateful to have someone in your corner helping you out. Thanks so very much for your help.

12 December 2025
OneMain MyMoney logo

Reply from OneMain MyMoney

Thank you so much for your feedback, Malcolm! We'll make sure to always provide you with the best experience. We look forward to more years of helping you save on your bills.

Rated 5 out of 5 stars

I was surprised and grateful.

I was surprised, and very pleased the way Trim negotiated and settled my subscription. I tried to resolve the issue myself, but was unable to do so. Trim had an answer, an complete resolution in under 2 hours.
My sincere thanks as well as my complete recommendation to use Trim to negotiate your problem subscriptions.

16 December 2025
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Reply from OneMain MyMoney

Thank you so much, Edward! We're glad to know that our effort in making things easy for you pays off. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for using Trim by OneMain!

Rated 5 out of 5 stars

Great Service

Nica did a wonderful job with following up and getting me a huge discount on my monthly bill. Thanks Nica and Trim

14 December 2025
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Reply from OneMain MyMoney

Thank you so much for your feedback, Vance! We're glad to know that our negotiation service made a difference. We look forward to more savings that we'll help you with in the future. Thanks for using Trim by OneMain!

Rated 5 out of 5 stars

Your help was very good

Your help was very good. You had my best interest the whole time

14 December 2025
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Reply from OneMain MyMoney

We're so glad to hear this! Thank you for leaving us this wonderful review!

Rated 2 out of 5 stars

Was lied to

Was lied to, I was able to get on the app and lower my bill effortlessly right after getting told it was as low as possible

7 December 2025
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Reply from OneMain MyMoney

Thank you for sharing Nicholas. We are always working to make our Bill Negotiation feature better, and your feedback is really beneficial. We'll definitely keep an eye out on your bill to make sure that you're on the best pricing possible. Thanks for using Trim by OneMain!

Rated 5 out of 5 stars

They made everything right

They made everything right. Saved me $20 a month !!!! They are awesome!

14 December 2025
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Reply from OneMain MyMoney

Thank you so much for your feedback, Michell! We'll make sure to always provide you with the best experience. We look forward to more years of helping you save on your bills.

Rated 4 out of 5 stars

Poor Text communications...

The communication was convoluted and poor via text messaging... I ended up negotiating the new bill myself after getting a direct call from Xfinity... However, it was the Trim notification that alerted me that the bill was about to increase, and they ultimately completed the renegotiation by saving me an additional $15... Thank you for that...

14 December 2025
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Reply from OneMain MyMoney

Thank you so much for your feedback, Rene'! We are constantly trying to improve our Bill Negotiation feature and your review is very helpful. We'll make sure to always provide you with the best experience. We look forward to more years of helping you save on your bills.

Rated 5 out of 5 stars

Excellent service

Excellent service, really helpful and reliable.

7 December 2025
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Reply from OneMain MyMoney

Thank you so much, Marisa! We're glad to know that our effort in making things easy for you pays off. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for using Trim by OneMain!

Rated 5 out of 5 stars

Amazing

What an amazing experience this was, thank you so much trim

6 December 2025
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Reply from OneMain MyMoney

We're so glad to hear this! Thank you for leaving us this wonderful review!

Rated 5 out of 5 stars

They handled a price reduction for me…

They handled a price reduction for me with my internet provider and cut my monthly payment by more than half. Very knowledgeable and professional. Thank you!

11 December 2025
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Reply from OneMain MyMoney

Thank you so much for your feedback! We'll make sure to always provide you with the best experience. We look forward to more years of helping you save on your bills.

Rated 5 out of 5 stars

my trim advisor saved me 10 bucks

my trim advisor saved me 10 bucks

4 December 2025
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Reply from OneMain MyMoney

Thank you so much for your feedback, Delvonya! We'll make sure to always provide you with the best experience. We look forward to more years of helping you save on your bills.

Rated 5 out of 5 stars

All i had to do was verify my account…

All i had to do was verify my account they were negotiating and they hansles the rest saving me 50$ a month , awesome service thank you so much

10 December 2025
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Reply from OneMain MyMoney

Thank you so much for your feedback, John! We're glad to know that our negotiation service made a difference. We look forward to more savings that we'll help you with in the future. Thanks for using Trim by OneMain!

Rated 5 out of 5 stars

I got everything I asked for

My Trim Representative was able to do everything I asked.

5 December 2025
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Reply from OneMain MyMoney

Thank you so much for your feedback, Cregg! We'll make sure to always provide you with the best experience. We look forward to more years of helping you save on your bills.

Rated 5 out of 5 stars

Excellent communication

Excellent communication. They called and informed of what the plan was before they executed and they were able to save me about $40 a month.

1 December 2025
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Reply from OneMain MyMoney

Thank you so much for your feedback, Carl! We're glad to know that our negotiation service made a difference. We look forward to more savings that we'll help you with in the future. Thanks for using Trim by OneMain!

Rated 5 out of 5 stars

Very informative and helpful…

Very informative and helpful information. They lowered my cable bill by 100 dollars. I was very pleased and grateful.

7 December 2025
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Reply from OneMain MyMoney

Thank you so much, Frederick! We're glad to know that our effort in making things easy for you pays off. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for using Trim by OneMain!

Rated 5 out of 5 stars

They did what they said they were gonna…

They did what they said they were gonna do

29 November 2025
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Reply from OneMain MyMoney

Thank you so much for your feedback, Patricia! We'll make sure to always provide you with the best experience. We look forward to more years of helping you save on your bills.

Rated 5 out of 5 stars

They brought my internet bill down the…

They brought my internet bill down the next day!

21 November 2025
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Reply from OneMain MyMoney

Thank you so much for your feedback, Ronda! We'll make sure to always provide you with the best experience. We look forward to more years of helping you save on your bills.

Rated 5 out of 5 stars

Pleased with my experience

I was hesitant to try TRIM but decided to give it a shot. Very happy that I did!! They negotiated my cable/internet service and brought my monthly bill done significantly!! Rosette was very pleasant and extremely helpful!

27 November 2025
OneMain MyMoney logo

Reply from OneMain MyMoney

Thank you so much for your feedback, Dawn! We're glad to know that our negotiation service made a difference. We look forward to more savings that we'll help you with in the future. Thanks for using Trim by OneMain!

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