Ask Rose Reviews 

4,874
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 4,842 reviews, reviewers overwhelmingly had a great experience with this company. Customers found the online forms and website to be very user-friendly and straightforward, making the process of filling in information quick and easy. Many appreciated the clear instructions and well-structured questions, which simplified what could otherwise be a daunting task, even for those less familiar with online processes. The overall service was described as efficient, with people noting the accessibility of the forms and the ease of navigation. However, some customers expressed concerns regarding the claim process itself, particularly about the company's fee structure and the lack of visible successful claim reviews. A few people also encountered technical issues, such as difficulties with signing on smaller devices or system glitches preventing claim completion, and some were wary about providing extensive personal information.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, finding the forms and instructions... See more

Website

Clients share positive opinions on the website, with many reviewers finding the online forms easy to navigate... See more

Instructions

Customers had positive experiences with instructions, finding them very clear and easy to follow, which... See more

Claim

Consumers find the claim process to be ambiguous, with some reporting difficulty navigating mobile platforms... See more

Service

Reviewers highlight positive aspects of service, noting that the company is very good and provides great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fairly easy to fill in the blank on the insurance numbers for myself and my husband, and our son’s names and dates of birth. But I I’m partial sighted since I had a stroke in August 2019 & found it a... See more

Company replied

Rated 5 out of 5 stars

The Ask Rose was pretty straight forward to complete, I just hope I've been accurate in all the questions. The instructions were easy to follow, hence I completed it in record time.

Company replied

Rated 5 out of 5 stars

The form was easy to complete, just needed to find NI number, bit all other info needed was easily accessible. Very straightforward to understand.

Company replied

Rated 5 out of 5 stars

I found the whole process very easy and fast. The questions were clear and to the point, I was pleasantly surprised. I don't usually fill out forms these days as they can be longwinded and I have Art... See more

Company replied


Company details

  1. Tax Consultant

Written by the company

Ask Rose is a trusted, HMRC authorised agent, dedicated to helping individuals check and correct their State Pension records. We specialise in Home Responsibilities Protection (HRP) claims, ensuring that years spent caring for children or dependents are fully recognised in your National Insurance record. Our service is simple, clear, and designed to support you every step of the way. We operate on a no-win, no-fee basis, ensuring transparency and peace of mind. With Ask Rose, you get expert guidance, a secure claims process, and the confidence that your entitlement is being handled correctly. Our goal is to help you receive the pension you have earned, without the stress of navigating complex government forms alone.


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(4,874)

4,873 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Easier to claim on computer

Initially tried to make claim on mobile but proved difficult to navigate. Made claim on laptop which was much easier

3 July 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi there,
Thank you for your feedback. Our team are now working hard to verify your eligibility, and will be in touch as soon as we have an update to share.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

Ease of access

Ease of access, questions simple to understand, straightforward.

3 July 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Margaret,
Thank you so much for your kind feedback.
We are really pleased you found the process straightforward and helpful. We appreciate you taking the time to share your experience.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

Easy to navigate

Easy to navigate, but you need your
National Insurance number

3 July 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Ann,
Thank you so much for your kind feedback.
We are really pleased you found the process straightforward and helpful. We appreciate you taking the time to share your experience.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

The Ask Rose was pretty straight…

The Ask Rose was pretty straight forward to complete, I just hope I've been accurate in all the questions. The instructions were easy to follow, hence I completed it in record time.

2 July 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Patricia,
Thank you for your feedback. Our team are now working hard to verify your eligibility, and will be in touch as soon as we have an update to share.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

Very easy to use nice and quick well…

Very easy to use nice and quick well done

2 July 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Eileen,
Thank you for your lovely comments. It means a lot to know you found everything easy to follow and supportive.
-The Ask Rose Team 🌹

Rated 1 out of 5 stars

see my signature on the papersapplycstion HMRC

see my signature on the papers, but I didn't sign anything. It seems like a scam to me. You're asking for £200 on top of that, that already seems suspicious, there was never any charge for processing. In addition, I got a flat from the council. I have a different address, I won't give you the new address. I want to cancel the application. And I'll report it to the police. Cancel my information.
Your reference number is TC01/1330964/01. LUDMILA SIMCIKOVA

1 July 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Ludmila.
Thank you for the review.
We're sorry to hear about your concerns.
We operate on a No Win, No Fee basis, and all potential fees are clearly explained on our website and within our Terms & Conditions before you proceed. We also provide a cooling-off period. If a cancellation is requested after this period, a cancellation fee may apply in certain circumstances.
However, if your case is found not to be successful or you are not affected by the HRP issue, you would not be charged.
If you would like to discuss your application or cancellation request further, please contact our team on 0161 518 0986. We'd be more than happy to speak with you directly and answer any questions you may have.
- The Ask Rose Team 🌹

Rated 5 out of 5 stars

I found the experperiance very easy

I found the experperiance very easy

2 July 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi there,
We are delighted you had a positive experience with us.
Making the process clear and stress-free is exactly what we aim for. Thank you for your review.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

The form was easy to complete

The form was easy to complete, just needed to find NI number, bit all other info needed was easily accessible. Very straightforward to understand.

2 July 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Hilary,
Thank you for your feedback.
We’re pleased to hear you found it easy to fill in the details.
- The Ask Rose Team 🌹

Rated 5 out of 5 stars

FORM IS SIMPLE & EASY TO COMPLETE

FORM IS SIMPLE & EASY TO
COMPLETE.
INSTRUCTIONS ARE VERY CLEAR

2 July 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Maureen,
Thank you so much for your kind feedback.
We are really pleased you found the process straightforward and helpful. We appreciate you taking the time to share your experience.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

it was so easy to complete

2 July 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Pam,
Thank you for your feedback. Our team are now working hard to verify your eligibility, and will be in touch as soon as we have an update to share.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

The form was very easy to complete.

The form was very easy to complete.

2 July 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Marie,
Thank you so much for your kind feedback.
We are really pleased you found the process straightforward and helpful. We appreciate you taking the time to share your experience.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

This is a quick & easy form to fill in

This is a quick & easy form to fill in, I'm not good at filling in forms but I would definitely give this a go.

2 July 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Lez,
We are delighted you had a positive experience with us.
Making the process clear and stress-free is exactly what we aim for. Thank you for your review.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

It was very clear

It was very clear , and easy . And it worked.

2 July 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Peridta,
Thank you for your feedback.
We're glad to knwo you've been pleased with the process!
- The Ask Rose Team 🌹

Rated 5 out of 5 stars

Making a claim

I checked on Companies House that this was a legitimate company before completing the form
Filling in the form was easy to navigate

2 July 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Beverley,
Thank you for your feedback. Our team are now working hard to verify your eligibility, and will be in touch as soon as we have an update to share.
-The Ask Rose Team 🌹

Rated 4 out of 5 stars

The form is easy to fill if one has all…

The form is easy to fill if one has all the necessary information . It is straightforward

1 July 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Zenum,
Thank you for your feedback. Our team are now working hard to verify your eligibility, and will be in touch as soon as we have an update to share.
-The Ask Rose Team 🌹

Rated 4 out of 5 stars

I do find filling out forms on line a…

I do find filling out forms on line a bit nerve racking, but I found this all really good and straight forward.

1 July 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Liz,
We are really pleased you found the process straightforward and helpful. We appreciate you taking the time to share your experience.
-The Ask Rose Team 🌹

Rated 5 out of 5 stars

NIGEL & GARY

Fairly easy to fill in the blank on the insurance numbers for myself and my husband, and our son’s names and dates of birth. But I I’m partial sighted since I had a stroke in August 2019 & found it a little difficult to sign my signature on my iPhone so I had to use my iPad instead which was easier for me because it’s bigger

1 July 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Jean,

Thank you for your review.

We are pleased to hear that you found the application straightforward overall.

We are also sorry to hear about the difficulties you've experienced following your stroke.

It is good to know that using your iPad made signing easier, and we appreciate you sharing your experience.

We wish you all the best and look forward to keeping you updated on your application.

-The Ask Rose Team🌹

Rated 5 out of 5 stars

Very easy to complete the claim

1 July 2026
Unprompted review
Ask Rose logo

Reply from Ask Rose

Hi Jackie,
Thank you for your feedback. Our team are now working hard to verify your eligibility, and will be in touch as soon as we have an update to share.
-The Ask Rose Team 🌹

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