AskGPT.app Reviews 205

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 192 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the platform's user experience, finding it intuitive and efficient for various tasks like writing, research, and summarization. Many appreciate its ability to save time and boost productivity, describing it as a helpful tool for daily workflows and managing multiple tasks. The website's professional design and stable performance are also noted positively. However, some people were dissatisfied with the subscription and refund processes. Several reviewers reported issues with unexpected subscription renewals or charges, and experienced difficulties obtaining refunds even shortly after payment. There are also mentions of confusion regarding payments, with some users expressing concerns about the clarity of billing due to the website's similarity to other platforms.

What people talk about most

User experience

Users describe positive interactions with user experience. Many customers praise the platform's stability,... See more

Payment

Customers had ambiguous experiences with payment. While some reviewers praised the clean, secure, and... See more

Subscription

Clients share negative opinions on subscription. Many customers report being charged multiple times,... See more

Website

Consumers find the website experience to be ambiguous, with some praising its automatic updates, clear... See more

Refund

Reviewers mention negative feedback about refund. Many customers report that the company consistently refuses... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Entered my details, confirmed the payment, and the upgrade happened instantly without any extra steps. I didn’t have to refresh the page or wonder if something went wrong, everything updated automatic... See more

Company replied

Rated 5 out of 5 stars

Instead of digging through multiple sites and comparing sources, I just ask here and get what I need quickly. It’s especially helpful when I’m short on time or juggling several tasks at once. Very pra... See more

Company replied

Rated 5 out of 5 stars

I’ve used it at different times of day, including busy hours, and the performance stays consistently stable. Responses generate quickly and remain well organized even with more detailed prompts. It de... See more

Company replied


Company details

  1. Software Company
  2. e-Commerce Service
  3. Software Vendor

Written by the company

AskGPT.app is an AI-powered chat platform developed by A-Players Tech, a European technology company specializing in advanced conversational AI and digital productivity tools. Our goal is to make artificial intelligence accessible, intuitive, and useful for everyone. AskGPT.app allows users to chat with modern AI models through a simple and secure interface – perfect for learning, writing, brainstorming ideas, or boosting daily productivity. Unlike many generic tools, AskGPT.app is built with a focus on user experience, privacy, and transparency. All subscriptions provide instant access to the service after purchase, and our dedicated support team is available at support@askgpt.app to help with any account or billing questions. Why users choose AskGPT: Reliable and easy-to-use AI chat assistant Multilingual support for global users Secure payments and instant access after subscription Transparent billing and clear refund policy Constant product improvements based on real feedback AskGPT.app is an independent AI assistant platform — not affiliated with OpenAI or ChatGPT — designed for users who value both smart technology and customer care.


Contact info

3.7

Average

TrustScore 3.5 out of 5

205 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Canceling is just as smooth as starting

Used it for a few weeks, then canceled with one click when I didn’t need it, no hidden charges, no emails to support, just done. Respect for that.

25 January 2026
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hello Maddison!

Thank you for the great feedback! We really appreciate you highlighting how easy it was to start and cancel your subscription. Transparency and control are important to us, and we’re glad AskGPT delivered a smooth experience with no hidden charges. Whether you’re using the AI assistant for writing, summaries, explanations, or productivity, we want it to feel simple and fair from start to finish. Thanks again for your trust and respect — it means a lot to our team.

— AskGPT.app Team

Rated 5 out of 5 stars

Definitely recommend it if you value your time

The fact that it answers in seconds, even with complex prompts, makes it a must have for busy people like me.

24 January 2026
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi Laura,

Thank you for the recommendation! We’re happy to hear that AskGPT helps you get answers in seconds, even with complex prompts. Speed and clarity are key for a powerful AI tool, especially for busy people who rely on an AI assistant for productivity, writing assistance, and clear explanations. We really appreciate you taking the time to share your experience and for trusting AskGPT to save you time.

— AskGPT.app Team

Rated 5 out of 5 stars

It really works for learning

I was prepping for an exam and didn’t have time to search or watch videos, just asked here and got simple, clear explanations that stuck. Felt like I had a tutor helping me anytime I needed.

10 January 2026
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi Billy,

Thank you for the great feedback! We’re really happy to hear that AskGPT helped you prepare for your exam by giving clear explanations right when you needed them. Making learning faster and easier with an AI assistant is exactly what we aim for. We appreciate you choosing AskGPT as your study and productivity tool.

— AskGPT.app Team

Rated 5 out of 5 stars

This saves me every time I’m short on t

When I’m rushing or overwhelmed, platform is like a second brain, it summarizes, explains, even writes drafts. I get through tasks faster without compromising quality.

20 January 2026
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi Duriel,

Thanks so much for sharing your experience! It’s great to know that AskGPT saves you time by helping with summaries, explanations, and even drafting content without compromising quality. That balance is a big part of why we built this AI tool as a writing assistant and productivity booster. We truly appreciate your support.

— AskGPT.app Team

Rated 5 out of 5 stars

You just click and go, it’s that easy

I signed up with Google and started asking questions right away. No complicated onboarding or instructions.

15 January 2026
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi Laura,

Thank you for the kind review! We’re glad you found AskGPT easy to access and quick to use, with no complicated setup. Helping users get instant explanations and answers through a simple AI assistant is exactly our goal. We appreciate you taking the time to share this.

— AskGPT.app Team

Rated 5 out of 5 stars

Everything works super fast, right from the start

I hate waiting on slow tools, but here it’s just type and boom, the answer is there. Feels smooth and modern, like tech should be.

19 January 2026
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi John,

Thanks a lot for your feedback! We love hearing that AskGPT delivers fast, straightforward answers when you need them. Providing instant explanations through a reliable AI tool is what we strive for, and your comment really motivates our team.

— AskGPT.app Team

Rated 1 out of 5 stars

Looks like a scam

Suddenly got notice from PayPal that I had just subscribed, but I don't recall doing so. But at $79.99/yr I thought it was a good deal. But on login I was never recognized and kept getting the ad to subscribe.
I've required a refund, but I can see this may have to be disputed through PayPal.

18 January 2026
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi Peter,

We’re sorry to hear about your experience and understand how concerning this situation must have felt. We take such feedback very seriously. We’ve requested additional information from you via Trustpilot so we can identify your account and investigate the PayPal subscription, login issue, and refund request in detail.
Please also feel free to contact our support team directly at support@askgpt.app
— we’ll be happy to help resolve this as quickly as possible. Our goal is to ensure a transparent and reliable experience with our AI assistant and productivity tool.

— AskGPT.app Team

Rated 5 out of 5 stars

I don’t even read long guides anymore, I just upload and ask

It pulls out what matters and gives a short answer without me digging through pages. Very helpful when dealing with contracts or documents.

16 January 2026
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi Toby,

Thank you for the wonderful review! We’re happy to hear that AskGPT makes it easy to upload content and get answers quickly, whether you’re working with images, pages, or documents. Supporting productivity with smart AI explanations and summaries is at the heart of what we do.

— AskGPT.app Team

Rated 1 out of 5 stars

charged me 3 times on the same subscription

It charged me 3 times on the same transaction when I subscribe and I have to lock my credit card to avoid further payment. Searching for reviews this company sounds like a scam and AVOID !!! why google still place them in 1st place and I am reporting to google too.

17 January 2026
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi,

We’re truly sorry for the frustration this has caused and understand your concern regarding multiple charges. This is not the experience we want anyone to have. We’ve requested additional information from you via Trustpilot so we can locate your account and thoroughly investigate the billing issue.
Please reach out to us directly at support@askgpt.app
, and our support team will work with you to resolve this promptly. We’re committed to providing a trustworthy AI tool for writing assistance, summaries, explanations, and productivity.

— AskGPT.app Team

Rated 5 out of 5 stars

This thing helps you say exactly what you mean

Sometimes I stare at the screen not knowing how to start writing, and AskGPT helps me break that block. It suggests text that’s professional but still sounds like me, which is super helpful.

4 January 2026
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi Brooke,

Thank you for your thoughtful feedback! We’re glad AskGPT helps you express exactly what you mean and offers helpful suggestions when wording is tricky. Being a professional, supportive AI writing assistant is something we put a lot of care into. We really appreciate your trust in AskGPT.

— AskGPT.app Team

Rated 5 out of 5 stars

It’s nice that everything is in one place

No need to switch between tools, I get quick advice, images, answers, and explanations in one tab.

8 January 2026
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi Richard,

Thank you for your great review! We’re glad to hear that having everything in one place makes your experience smoother. Bringing advice, images, answers, and clear explanations together in a single AI assistant is exactly how AskGPT is designed to boost productivity and save time. We truly appreciate your feedback and support.

— AskGPT.app Team

Rated 5 out of 5 stars

Helps bring your ideas to life, no design skills needed

I just described a scene I imagined, and turned it into an actual image. I didn’t have to download any programs or learn anything, it just worked.

14 January 2026
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi Gary,

Thank you for sharing your experience! It’s wonderful to know that AskGPT helped bring your ideas to life so easily through image generation. Making creativity accessible without design skills or extra tools is a key part of what our AI tool aims to deliver. We really appreciate you taking the time to leave this review.

— AskGPT.app Team

Rated 1 out of 5 stars

Total SCAM

Total SCAM! Do not buy anything. They offer ChatGPT Pro for 79,99 Eur / 1 year subscription, but they cannot deliver it. SCAMMERS. Stay away!

13 January 2026
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi Adrian,
we’re sorry to see this feedback and would like to clarify a few important points.

We have already sent a Request for Information via Trustpilot asking for your email and order details so we can identify your account and review what happened. Without this information, we’re unable to verify the subscription or investigate the issue.

Please note that AskGPT.app is an independent AI assistant platform and is not the official ChatGPT product. All subscription plans, pricing, and included features are clearly described before purchase.

Once you respond to the Trustpilot information request, our support team will be able to review your case and provide accurate clarification regarding the subscription and service delivery.

— AskGPT.app Team

Rated 1 out of 5 stars

This site is a SCAM

This site is a SCAM. As soon as I realized this was not officially Chat GPT, I requested a refund as per their refund policy. I went into my account and clicked cancel not even 30 minutes after I paid for the service. I also sent them an email. I received an automated response telling me that, my service would be canceled after my subscription ended in one year. There is no way to contact a human on the website and you are not able to respond to the automated Email. I have contacted my credit card company to dispute the charge but who knows what will happen. I have read that other customers have continued to be charged even after they have canceled their subscriptions so I have canceled my credit card and ordered a new one. I suggest everyone who subscribes to this service do the same!

2 January 2026
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi Michele,
we’re sorry to hear about your experience and understand your concerns.

We’ve already sent a Request for Information via Trustpilot asking for your email address and order details so we can identify your account and review the situation properly. Without this information, we’re unable to verify subscription status or payment history on our side.

We’d like to clarify that AskGPT.app is an independent AI service and does not represent the official ChatGPT product. This is clearly stated on our website. We also provide transparent subscription management, including in-account cancellation and clearly outlined refund terms.

Once we receive your details via Trustpilot, our support team will be able to check your case, review cancellation timing, and clarify any confusion around billing or renewal.

— AskGPT.app Team

Rated 1 out of 5 stars

This is essentially a scam

This is essentially scam. I thought I was signing up to the official ChatGPT paid service. When I realised this wasn't that, they refused to refund me. Now a year later they have billed me again. I asked for a refund. Again the refused. They say there will be no further charges but who knows?

7 January 2026
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi M ALI,
thank you for sharing your feedback. We understand how frustrating billing concerns can be.

We’ve already submitted a Request for Information through Trustpilot to request your email and order details so we can locate your account and review the renewal history. Without this information, we cannot confirm whether the subscription was active or canceled at the time of renewal.

Please note that AskGPT.app is a standalone AI platform, not the official ChatGPT service, and subscription terms, including renewal and refunds, are described before payment. Once you respond to the Trustpilot request, we’ll be able to review your case in detail and provide accurate clarification.

— AskGPT.app Team

Rated 1 out of 5 stars

30-Day Money-Back Guarantee Is a Trap

I purchased the subscription solely to test the platform and requested cancellation on the same day, just a few hours after the purchase (one hour actually), explicitly invoking the advertised 30-day money-back guarantee.

I received confirmation that my subscription would be canceled, but I was also informed that my case was not eligible for a refund under the platform’s refund policy.

After carefully reviewing the policy, it became clear why: the so-called “30-day refund guarantee” is structured in a way that excludes almost all real-world scenarios. Common and reasonable situations — such as testing the product, changing one’s mind shortly after purchase, or realizing the service does not meet expectations — are explicitly denied.

In practice, this policy appears to exist only as a marketing claim, designed to create a false sense of security so users proceed with payment, only to later discover that refunds are virtually impossible. This is misleading and undermines trust.

A transparent and honest company would not advertise a refund guarantee while drafting terms that effectively make refunds unattainable.

I strongly advise others to read the policy carefully before providing their card details and to be cautious when dealing with this platform.

1 January 2026
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi Pedro,
thank you for taking the time to share such detailed feedback.

We’ve already sent you a Request for Information via Trustpilot to collect the necessary details (email and order reference) so we can review your specific subscription and refund eligibility. Without this information, we’re unable to assess your case individually.

We want to clarify that AskGPT.app’s refund policy and cancellation terms are published transparently and are applied consistently across all users. While cancellation can be completed directly from the user account, refund eligibility depends on the specific conditions outlined in the policy.

Once we receive your details through Trustpilot, we’ll be happy to review your situation and provide a clear explanation based on your account history.

UPDATE

Dear Pedro,

Thank you for following up and for sharing additional context about your experience.

We’d like to clarify how our refund policy is applied in situations where a subscription is purchased primarily to briefly test the platform and then canceled shortly after. In these cases, refunds are generally not issued, as the policy is designed to cover scenarios where the service cannot be used as intended (for example, technical issues, access problems, or billing errors), rather than short-term evaluations or changes of mind.

— AskGPT.app Team

Rated 1 out of 5 stars

I would say it is a scam

I would say it is a scam. It is impossible to cancel it after the trial period. There is no phone number, just an email for "support". I reported it to my credit card company to stop payment.

21 December 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi Liz,
we’re sorry to hear about your experience and appreciate you raising these concerns.

We’ve already sent a Request for Information via Trustpilot asking for your account details so we can identify your subscription and review what happened. Without this information, we’re unable to investigate or confirm the cancellation status.

We’d like to clarify that AskGPT.app offers in-account cancellation and provides email-based customer support as outlined on the website. To assist you properly, we need to be able to match this review to an actual account.

Please respond to the Trustpilot information request so we can look into your case and help resolve this.

— AskGPT.app Team

Rated 5 out of 5 stars

Professional look

Everything from layout to performance feels professional and thoughtfully designed.

30 December 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Dear Georgia,
Thank you so much for your kind words!
We’re thrilled to know you enjoy using AskGPT.app. Your support means a lot to our team — we’re constantly working to make the experience even better for you.
— The AskGPT Team

Rated 1 out of 5 stars

This site is a scam

This site is a scam. It was unable to convert bytes to megabytes. I was just charged for a second year of use because I told them by email, rather than unchecking the auto-renew box.

Free ChatGPT is much much better than this scam site.

29 December 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi Alan,
we’re sorry to hear about your experience and take this feedback seriously.

We have already sent a Request for Information via Trustpilot, asking for your name, email address, and order details so we can identify your account and review the situation properly. Without this information, we’re unfortunately unable to verify your subscription history or investigate what may have gone wrong.

We’d like to clarify that askgpt.app provides clear subscription management, including visible auto-renew settings and the ability to cancel directly from the user account. However, to review your specific case and resolve it fairly, we do need to be able to match this feedback to an actual account.

Please respond to the information request on Trustpilot or contact us directly so we can look into this and assist you.

— AskGPT.app Team

Rated 5 out of 5 stars

Good value for money

For this level of speed and answer quality, the price is more than fair, and honestly, after a full month of use, I was surprised by how much more efficient my work became, so the cost feels absolutely justified, even lower than it could be for this level of service.

28 December 2025
Unprompted review
AskGPT.app logo

Reply from AskGPT.app

Hi Jacob,
thank you for the detailed feedback. We’re glad you found askgpt.app to be good value for money and noticed a real improvement in efficiency over time. Providing fast responses, strong answer quality, and fair pricing is a key part of how we approach the product.

— AskGPT.app Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look