AsianD8.com Reviews 83

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

This site is the worst site I've been on. I cancelled my subscription but still got charged membership fee the following month. My bank are trying to sort this out for me as I have had to emails back... See more

Rated 3 out of 5 stars

The website is pretty decent. It did display "beta" for a very long time which suggest something new is coming but never did. The mobile app and mobile UI experience is shockingly poor and not consi... See more

Company replied

Rated 1 out of 5 stars

To be honest I would not even give them any star It is a complete waste of time and money most profiles are fake I have never seen a dating sites where there is no indication whatsoever as to whe... See more

Company replied

Rated 1 out of 5 stars

Last year, I chatted to someone from the site. He lied about his age and marital status. He became threatening and abusive very quickly. When I phoned the Asian D8 customer service, the person on the... See more

Company replied

Company details

  1. Dating Service

Information provided by various external sources

www.asiand8.com


Contact info

1.7

Bad

TrustScore 1.5 out of 5

83 reviews

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Rated 5 out of 5 stars

Asian D8

I have been to a few events I the last year or so. They have all been well attended and a lot of fun to be a part of. All the events I have been to are really relaxed and casual, my nerves were quickly put a side by the warm welcome I received from the hosts at my first event. They run the events well and are very easy to approach and talk to about advice or speed dating. I will always recommend Asian D8. Keep up that good work.

31 May 2016
Unprompted review
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Reply from AsianD8.com

HI Sunny,

We are so glad to hear you are enjoying coming down to our events.

Our aim is always to make our events as relaxing as possible for our guests and its great to hear your nerves vanished!

We are introducing lots of new events so keep an eye out! ;)

Feel free to contact us at any time if we can help with anything else.

Thanks again, AsianD8

Rated 4 out of 5 stars

Speed dating

The events are always well organised and I have really enjoyed the ones I have attended big thumbs up

24 May 2016
Unprompted review
AsianD8.com logo

Reply from AsianD8.com

HI Sunni,

Thanks so much for your positive review, this means so much to us!

We are glad to hear you enjoy our events and appreciate the lovely feedback, We are introducing lots of new events so keep an eye out! ;)

Feel free to contact us at any time if we can help with anything else.

Thanks again, AsianD8

Rated 4 out of 5 stars

It's hard to get away from negative people

There is always people who are negative, having tried a few dating sites I have noticed people aren't always positive as they are now on a dating site.. its the 21st century people, get with the times.. dating apps are in and normal chat up lines in a bar are out.. I have to say after trying asian d8 out on whim it's the most modern dating site that I've come across. They are always making updates which is something a lot of other companies aren't. I was speaking to a few people and I am now dating someone I met on the site. Things are going great but it's still early days! Love is out there, you just have to stay positive and keep looking :)

22 November 2015
Unprompted review
AsianD8.com logo

Reply from AsianD8.com

Hi Simi,

Thanks so much for your positive review, this means so much to us! We’re over the moon to hear that you met someone on the site, we hope your love is still going strong :)

Feel free to contact us at any time if we can help with anything else.

Thanks again,
AsianD8

Rated 1 out of 5 stars

Waste of time and money

I paid for the membership as it is the only way to send messages and paying for a premium membership means basic members can read them and reply.

In my 3 month membership I must have sent over 100 messages introducing myself with some basic questions. Of those 100 maybe a dozen visited my profile and even less replied.

The fact that only a handful of people visited my profile suggests that the company does not have very active members. They claim to have thousands but I think this is most likely in the 10s if I am totally honest.

They do not have a "last online" functionality which would probably support the argument that they don't have many active members. Having used the website, paid for membership and searched under the "last online" function and seeing the same faces over and over suggests this to be true.

The service from the company was very poor as well. I asked them to cancel my renewing membership so after my current period expired I would not get charged again. However, this is not an option - as soon as you remove the "auto renewal option" your membership defaults back to "basic", a bit of a con if you ask me.

Poor experience, not very good customer service, waste of money, I would stay clear.

8 November 2015
Unprompted review
AsianD8.com logo

Reply from AsianD8.com

Hi,

We’re really sorry to hear about your experience. We’re constantly working to improve the service that we offer, and the quality of our profiles.

We would be more than happy to support you with your profile and messaging to try and improve the number of responses you get. We have a brand new team including more customer service representatives, and an in-house dating expert to offer advice.

We really appreciate your feedback, and your suggestions on the payment and cancellation process. We will happily take this into consideration.

The number of profiles that come up in the search results is directly linked to the specific criteria you search; for example if you search for Females, aged 23-24, within a 10 mile distance from you, and include a preferred height, occupation, and diet, this would most likely bring up repeated profiles when searched multiple times because it is quite specific. And our ‘Who’s Looking at Me’ feature only shows 12 people at a time, which could be why you only noticed a small number of visitors.

We’re dedicated to supporting our members in every step of your journey to finding love, so please feel free to email support@asiand8.com if there is anything more we can do for you.

Thanks,
AsianD8

Rated 1 out of 5 stars

Very much money focused staff! Bad site.

I went to an event that the company organised. Was initially told it was sold out but sufficient tickets appeared from nowhere. At the event were promised refreshments bit get them either. However, all was forgiven.
Then after the event was promised to receive update on matches but did get them, had to call up numerous time to find out the outcome, and when eventually did, it was just a ruse to get me to sign up to the website.
Not a genuine dating site but a another by product of a bigger company to make money! STAY AWAY! VERY UNRELIABLE!!!

20 August 2015
Unprompted review
AsianD8.com logo

Reply from AsianD8.com

Hi,


We appreciate that you have taken the time to write us a review and would like to take the time to address the issues you have discussed.

In order to ensure that there are even ratios at the events we will sell out certain options, therefore once this evens out we may release more tickets closer to the event.

We do not offer refreshments at any of our speed dating events as these are all available to purchase at the venue. (This is how we are able to have such lovely venues.)

Finally the matches are given to our customers within 48 hours therefore, we do highly apologise if the time taken for you to receive this was any longer than this.

We are a small team running this company and we are always doing our best to try and improve.

We apologise that you feel this way but please be ensured that we will take this feedback on board.


Many Thanks,


The AsianD8 Team

Rated 5 out of 5 stars

A great tool to help you find the one!

Sometimes it just takes a bit of positivity! Being a female on a dating site is hard from the start. It can lead to spending your free time sifting through lots of profiles but if your like me and you are looking to find a partner then its worth the effort! After using the site for a few weeks I decided to take the plunge and try out the events, I had a great time and met some lovely people. Not only did I make some great friends but I also met the one! Yes as cheesy as it sounds I knew from the start. You can't deny chemistry and even though it was a speed date and we both spoke to 20 other people, we knew we wanted to spend more then 3 minutes together! We ended up dating not long after that event and as they say, the rest is history. It's not a quick process and its not easy but if your ready to put the time in, they are definitely out there!

5 August 2015
Unprompted review
AsianD8.com logo

Reply from AsianD8.com

Hi Trishna,

Congratulations, that is fantastic news!!!

We are so happy to hear that you have found to one :)

We know how hard it can be out there in the dating world and we really appreciate that you have taken the time to write us such a sweet review.

If you would like to share your success story then please do get in touch, our email is support@asiand8.com

Kind Regards,

The AsianD8 Team

Rated 5 out of 5 stars

A great website!

I’ve recently become a member of the site and although it took a couple of hours to get my picture approved, when I called in they did inform me that they do vet the profiles beforehand to check for any fake accounts. This reassured me that the users on this site are genuine and gave me a lot of trust in AsianD8. From what I know they are a small team who are trying to do their best to help people find love. I have spoken to several guys on here who seem decent and I would definitely recommend it to my female friends.

22 July 2015
Unprompted review
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Reply from AsianD8.com

Hi Hari,

Thank you so much for the great review!

We are so happy that you have taken the time to say such lovely words about us.

As you mentioned we are indeed a small team and we are always doing our best to improve everyday.

Good luck on your search in love :)

Kind Regards,

The AsianD8 Team

Rated 1 out of 5 stars

Waste of money

I was a free member (unable to send or read messages) I looked in my messages after a few days and it came up as if I had two new messages in my inbox with a message from asiand8 saying upgrade account to read the two new messages. Turns out there were no messages and they just wanted me to upgrade.
It takes so long to upload photos.
This site is a total scam be warned people!!

22 April 2015
Unprompted review
AsianD8.com logo

Reply from AsianD8.com

Hi Vijay,

We are very sorry you feel this way about our services.
Please contact us directly in regard to the messaging issue with your e-mail address or username so we can look into what has happened. If this is a technical issue we would be happy to get our tech team to fix this for you.

We do have a vetting system in process which is why it may have taken a while for your photos to get approved. We try to moderate all profile updates within 24 hours to ensure all profiles are not only real but also at the same high standard, providing users with an overall great experience on the website.
We would also like to ensure you that this site is definitely not a scam and that we are very passionate about helping people find love.

Please do get in touch and we will do our best to resolve this for you :)

Rated 1 out of 5 stars

Amateurish site with poor customer service. Close to being a scam site.

I would highly recommend you stay away from this dating site..and certainly do not pay for it (I made that mistake..luckily for a very short contract and whilst it was on sale)! This really is a dinosaur of dating sites. Untrustworthy, limited, very buggy, and worst of all a terrible customer service. Perhaps once upon a time this was a legit site, but it feels to me that it's become a bit of a money-making scam for the owners who don't seem to have any interest in bringing the site up to the standards of other dating sites. Probably too busy working behind the scenes filling it with fake profiles.

As many have already complained:
1. It's untrustworthy: There really does seem to be too many fake profiles...and there's a clear pattern if you look closely enough. You see profiles with three word sentence profiles: e.g. 'Outgoing and down-to-earth' and the rest of their info. is blank and there are just so many of these three word sentences profile sort of recycled around. Lots of 'Just ask' profiles with pretty photos and nothing else in the description. Clearly wanting us to pay to get in touch. I've also seen duplicate profiles (same photos) with different usernames and profile stats. But that's some of the examples I observed. I know other sites do this too but asiand8 have taken it to another level.
2. It's Buggy: I've had trouble logging in occasionally, and uploading pictures on many a times. There's no apology other than a message saying our technical team is looking into it, when I raise a Support request.
3. Amateurish: The usability and design of it feels like an average grade university project. It's so limited in what you can do compared to two other Asian dating sites that I use now. It's embarrassing.
4. Photos are constantly rejected even though they fully comply with site policies. I wouldn't mind that they want good quality, close up images...but that's what I'm providing so how can you reject it!!? Apparently they personally view it...clearly that's not true. Why then secretly approve it when I complained? Probably some old legacy detection software that just doesn't work properly. Why not be honest about it? It doesn't help your cause, when we can see how obvious it is that a human can not be judging these photos.
5. Terrible customer service. When I complained in detail about my photos getting rejected inconsistently and along with some other issues, it took them a whole month to get back with a two sentence explanation defending themselves without any helpful advice. No apology for taking such a ridiculously long time to get back to me.

Hope this helps. I'm now dating someone I found on a different site. Good luck on finding a partner...just DON'T USE Asiand8.com.

1 April 2015
Unprompted review
AsianD8.com logo

Reply from AsianD8.com

Hi Jackiechan,

We are sorry to hear that you find our site amateurish.

1. AsianD8 do not have time to create fake profiles and upload them. All our profiles are genuine and many of our customers register on the go and do not get a chance to fill out profiles straight away. If you are not convinced in anyway then AsianD8 are more than happy to have you come in to the office and have a look at how we approve our profiles.

2. All our features are running as normal on the site. We did have a logging in bug which has now been fixed. If you were to email in then you would have got an apology straight away. You must have got an error page message saying the technical issue has been reported to the team. This is a generic message. Our telephone number is on the website so that you can call us any time. We welcome all customers to get in touch if they are having problems with our site.

3. Our customer upgrade when they are ready. We do not rush anyone to upgrade and in fact we encourage our customers to fill out their profiles and also send waves and search for free so that they can upgrade comfortably in their own time.


4. We are strict with our photo quality because we know that this is something that will help our customers find someone amazing and many of our customers have found someone amazing and yes we do personally view them and if for whatever reason the photo is not clear or is not cropped right we reject it. Here is a link to our success stories http://www.asiand8.com/successstories/ who have found someone amazing because our site works on trying to help people find someone amazing.

5. We have carried out many large updates to our site and have also released our brand new app Meyou. This has led to a high volume of enquires which are taking longer than normal to answer however our team is working on getting every question answered.

AsianD8 Team

Rated 1 out of 5 stars

easter sunday bug

Apparently it's free communication on asian d8 since its easter. Had an email saying, enjoy our free communication this Friday starting at 3am Friday. Just tried and message and its not free. Lol this site is a joke, no wonder not many people use it. As someone mentioned below,it's like an amateur university project which they are still trying out. AAsiand8 are not on the big scale dating sites level yet,they have along way to go. I had an issue regarding my 4 days that features didn't work as a member about 3 months ago and still no one has got back to me. Bad customer service, fake profiles, childish website, poor performance, slow website, non syncing website, just poor. As a Web developer it's probably one of the most poor website I have seen, I'm surprised they release websites with bugs, it shows they don't do testing. Anyway Avoid this site, I repeat AVOID!!

20 November 2014
Unprompted review
AsianD8.com logo

Reply from AsianD8.com

Hi Raj,

Thanks for your review.

We are very sorry to hear that you have had such a bad experience with our site.
Our AsianD8 team appreciate all feedback from our new and existing customers. Our site has a very straightforward search allowing our customers to search by location age and religion any further filters such as search by ID Check and Lovephool results can also be done during your search. In the coming weeks we are due to add more filters to our search to make it easier for our customer to search for their ideal partner.

AsianD8 personally view each and every profile registration and updates made to profiles. This is the way we ensure that our customers get the best quality experience. Profile photos are number one when it comes to searching for a fellow singletons. Having a good profile photo is very important as it has proven very popular amongst our singletons. Therefore it can be that sometimes a photo rejection can occur

Our customer care lines are open Monday to Friday 9am to 5:30. AsianD8 pride ourselves on answering every phone call within 3 rings. Our phones are manned at all times during the day. We check our voice mail messages and give call backs to those who have tried to reach us over the weekend.

We do believe that our D8 customer care team have resolved all your queries and wish you best of luck with your search. If you have any more questions or concerns then please do feel free to get in touch with us.

D8 Support Team

Rated 1 out of 5 stars

Recycled profiles!!!

After a long time I checked on your this site. Today I did a search & sorted by NEWEST first & I was totally shocked to see that many of those pics are old profiles. The profiles are recycled to look as if NEW Misleading!!!

19 November 2014
Unprompted review
AsianD8.com logo

Reply from AsianD8.com

Hi there,

We would like to apologise for the misunderstanding. We like to give all our members a chance in the search which is why you will find a mixture of old and new profiles in the general search. However when you click in the newest members you will be able to see the members that are newest to the site.

D8 Support Team

Rated 1 out of 5 stars

Terrible site, Terrible service, Waste of Money

I signed up to this site whilst it had an offer on....this made it fairly cheap so I thought I'd give it a go......well what can I say....
1) for a paid service, the site has terrible search functions.....it's very restrictive and doesn't even show the results you asked for (it kept showing me people outside my age range and religious choice.
2) the site constantly rejected pictures i sent to upload with a supposedly original message saying "we have personally viewed the photo and it does not meet our criteria".....well firstly i doubt it's personally been viewed, because one time it was accepted and the next it was rejected......also the face pictures i submitted were very clear compared to some that I've seen on the site.
3) when I tried to call, email and contact the asiand8 team they never answered the phone and didn't even bother acknowledging 2 of my emails....only my 3rd email was acknowledged with a 2 line reply saying "we'll take your comments into consideration".....
4) the mobile website is even worse than the actual website....with even more limits on functionality.

This site is pathetic....you're genuinely better off going to a free site like Plenty of Fish.

Good Luck

9 October 2014
Unprompted review
AsianD8.com logo

Reply from AsianD8.com

Hi Lakshman,

Thank you for leaving us a review.

We check the speed of our pages regularly to ensure a faster service for all our members. The AsianD8 team are always working on new ideas and updates to add to site to make it better, this is one on some days the site can come across a little slower than normal.

We try and aim to accept majority profile photos on our site however in some cases when images have been uploaded the wrong way or our too blurry then we would have to reject them. This is all done to ensure each user has the best chance of connecting with someone on the site.

Since last year we have made many improvements to ensure email and telephones get answered quicker and that enquires are dealt with an in-depth manner.

AsianD8 have always aim to have customer queries answered with 48 hours.

Our mobile site now offers better quality images and is very user friendly with our new messaging thread.

D8 Support Team

Rated 5 out of 5 stars

a great dating site to find love

I think that without asiand8 how would i find love? It can be so hard in this day in age to meet single asians for love/marriage. I am very grateful to asiand8 in helping me find love....truly the best!

12 August 2013
Unprompted review
Rated 5 out of 5 stars

We are planning our wedding...

Hi I would recommend this site as I met my partner on here. Right now we're planning our wedding so it does work. It was difficult as you meet a lot of 'unsuitable' matches but its down to you to stick at it. It is like online shopping for a new dress but just for a man haha and we all know it can be annoying when you just keep seeing the same style of dress on each website, but then, you find your perfect dress and are very happy right?! Well its kinda the same, so good luck and persevere, you will find your soul mate, might not be on AsianD8 but its defo a path to get yourself out there meeting people and talking. Good luck and God bless xxx

8 August 2013
Unprompted review
Rated 5 out of 5 stars

I found my perfect partner via AsianD8

I joined AsianD8 after attending one of their speed-dating events. I went to 3 events in total but at the first one I met someone who at first I thought was just a friend but turned out to be more than that. He proposed a few months later and we are due to get married in a few months. I found the events and the website easy to use. It was very easy to contact other members and find out more about them. It was also possible to remain relatively anonymous until I felt more comfortable. As a female this was really important to me as I had often found myself in awkward or uncomfortable situations with other means of finding a partner. I could communicate via messages until I wanted to have a chat on the phone or meet in person. I generally found the people I met to be of a higher quality compared to other sites advertising themselves as matrimonial sites. The individuals seemed to be searching for a serious relationship rather than just dating, even though the name indicated that they may not be! I am very happy. I would not have met my fiance otherwise and it turned out we only lived 20 minutes from each other.

26 April 2013
Unprompted review
Rated 1 out of 5 stars

Very poor service with no information or contact after an event but they'll take your money happily.

The service at one of their events is quite average compared to others I've been to, what's really disappointing is after the event, they should send an email to the people who attended and paid money! but they didn't send anything at all.

I tried to contact them on their facebook but they didn't bother replying. That's how much they care about the people they make money from.

22 February 2013
Unprompted review
AsianD8.com logo

Reply from AsianD8.com

Hi Shamaila,

We're very sorry to hear that you didn't receive your event matches. We aim to send all post event emails 24 – 48 hours after the event has taken place. We use the email address that’s provided on the matching card – and sometimes if this ineligible the email can bounce back. Also, we find that on occasions the email gets sent to Junk. Can you contact us so we can resolve this? Get in touch by writing in to support@asiand8.com

Thanks

AsianD8

Rated 5 out of 5 stars

Asiand8 really does work!!

I first tried asiand8 speed dating back in 2010 when a friend recommended me. I didn't meet anyone at the events and after going a few times i decided to try the online method. It was tough and i did think about giving up. But just after New Years 2013 a guy waved at me and we messaged each other. We met up a week later and we felt we knew each other forever. I am so grateful to asiand8. It took me 3 years but it paid off in the end. I personally find asiand8online better to meet potential partners compared to speed dating as you tend to find the same guys come again and again. Through determination and perseverance i did meet the man of my dreams. Asiand8 does work!!

20 January 2013
Unprompted review
AsianD8.com logo

Reply from AsianD8.com

Hi Diya

Thanks for the great feedback. If you would like to share your success story with us you would receive a fantastic reward. Can you contact us via support@asiand8.com if you're interested in learning more?

Thanks

AsianD8

Rated 5 out of 5 stars

Great website

Easy to use and first 5 days were free to use which was the best time to send and read all your messages for free. Great.

16 January 2013
Unprompted review

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