We had a layover in Hong Kong and contacted Asia car service to see if we could get collected at the airport and taken to see sunrise over Hong Kong. Our lovely driver, Tommy, was waiting when we land... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We used your service for a four hour driving tour to see highlights of the city. We were very satisfied with the tour. Our driver, Roger Li, was accommodating, providing us with information about the... See more
We've been working with ACS for more than 5 years and they have been excellent. Their team has helped us with both FIT & Groups, coaches to sedans and even sourcing guides / local coordinators. They'v... See more
We used Asia Car Service twice during our recent visit stay in Hong Kong, once to take us from disembarking from our Cruise ship to a hotel, and several days later from the hotel to the airport. Every... See more
Company details
About Asia Car Service
Written by the company
Asia's Most Reliable Airport Transfer & Ground Transportation Service
Asia Car Service is a 24/7 airport transfer and private transportation service that offers individuals and businesses from all over the world comfort, safety, and convenience when traveling in Asia.
We provide private airport transfers, chauffeured car rental, and group ground travel solutions. All services include clean private vehicles, professional drivers, and expert local 24hr customer support.
Service is available at all major Asia airports in over 150 cities in 25 countries, including Japan, Korea, Hong Kong, Mainland China, Taiwan, Singapore, Malaysia, Philippines, Thailand, Indonesia, Vietnam, Australia, India, and The UAE.
As a full-service company, our aim is to provide the best all-around ground travel experience for our clients at competitive costs.
Easily book service online, or email us and we'll respond within a few minutes. Upon receiving your booking, our 24/7 team will follow up with full details and pre-service reminders. On the day of service, your driver will be waiting promptly for you with a name-sign. You can simply relax, and enjoy a comfortable safe ride with a professional driver.
Get an instant online quote to reserve your car with just a few clicks and receive immediate service confirmation, or contact our team by email to see how we can assist you today. We look forward to serving you!
Maximum Comfort Guaranteed
Easy, Safe, Convenient & Reliable Private Transportation Guaranteed
We guarantee a professional door-to-door service in 100+ Asia cities & airports. All with 24/7 customer service, car availability, great rates, simple booking and easy payment options.
Contact info
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 25% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very well organized travel service
Very well organized travel service, drivers always in time, excellent communication regarding pick-up, driver's conctact etc.
26 April 2026
Excellent Customer Service
I apologise for the length of this review but Asia Car Service need to be congratulated on their Customer Service. Our transfer from Osaka to Kobe to get a cruise ship went every smoothly. I didn't know until on the cruise ship that I had left my mobile phone in the van. The Customer Service on the Azamara Pursuit contacted the Hilton Hotel in Osaka to see if it had been found. The Hilton Hotel in turn contacted Asia Car Service. Asia Car Service were very helpful and organised to have my phone delivered free of charge to the Hyatt Regency in Tokyo where we were staying after our cruise . The phone was there when we arrived.
Asia Car Service continued communicating with us until we had received the phone. Their service was very much appreciated.
24 April 2026
Unprompted review
Excellent driver and beautiful vehicle…
Excellent driver and beautiful vehicle in immaculate condition
30 April 2026
booked transportation in Taipei area…
booked transportation in Taipei area for 1 week back and forth each day . Driver are excellent service is accurate with excellent back office communication .
Highly recommended
26 April 2026
Unprompted review
Friendly and informative driver
Our driver, Tim, was very friendly and informative. We really enjoyed our 9-hour trip from Taipei to Jiufen and some seaside parks in his Luxgen EV.
Booking on short notice was also no problem.
29 April 2026
Driver very punctual and very helpful.
26 April 2026
From Haneda Airport To Our Hotel Then Cruise Pier Back to Haneda Airport
We had transport from Haneda Airport to our hotel, the Conrad Tokyo, then from the cruise pier back to the Haneda Airport. Both our drivers were very polite and excellent drivers, although our first driver had back problems and we loaded our luggage into the car ourselves. I sincerely appreciate that you were in touch before the pick-up and provided a phone number in case we needed to contact the driver. Both drivers were right on time and easy to find. I highly recommend Asia Car Service.
24 April 2026
The team was on top of everything
The team was on top of everything. They made everything go smoothly and very efficient.
23 April 2026
Excellent car service
The driver was right on time. She was very courteous, friendly and helpful. Good communication also. I definitely recommend Asia Car Service.
21 April 2026
Good care of customers
Good care of customers, safe drive, comfortable drive, also contact with OUR customer to help supporting our schedue adjustment, among others.
20 April 2026
Excellent Service
Excellent Service. We hired them for transfer to and from the Taipei airport. They met us as promised, the drivers were friendly but professional and the vans newer and clean. Asian Car Service provided us with the perfect service to start and end our wonderful vacation.
14 February 2026
good driver and clean car
16 April 2026
I was very pleased with the service
I was very satisfied with the service, communication and transport that included an airport greeting after a very long flight. Thank you for your excellent service.!
15 April 2026
Great experience from booking to the…
Great experience from booking to the hotel drop off
13 April 2026
The limo van was amazing
The limo van was amazing! Mr. Choi, our driver, was professional, and extremely patient with the rush hour traffic. Great job!
11 April 2026
Great response time
Great response time , super efficient and my client was very happy 5/5 thank you
10 April 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.