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Ashley Bearings Ltd Reviews 

265
•
TrustScore 5 out of 5

4.8

Bearing Supplier
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Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the seamless purchasing process, finding products easily on the website with clear descriptions and a good selection. Many highlight the excellent quality of the products received, often noting they arrived in good condition and were exactly as expected. People also appreciate the keen prices, efficient service, and prompt delivery, along with great communication and helpful staff who assist with orders and specific needs. However, some customers also noted occasional delays in dispatching orders or with the delivery process itself.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the super quick and fast... See more

Product

Customers consistently note positive experiences with product quality, often describing items as exactly what... See more

Service

Clients share positive opinions on service, consistently highlighting its speed and efficiency. Reviewers... See more

Order

Consumers find the ordering process to be positive, with many reporting quick processing and timely delivery... See more

Price

Customers consistently report positive experiences with pricing, often highlighting competitive rates and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Seemless experience to purchase four well priced Wheel Bearings, no hassle, good product, good product description on website and came exactly as expected. Also arrived in good time, good condition a... See more

Rated 5 out of 5 stars

Not used Ashley bearings before, but was pleasantly surprised by the experience. You can checkout as a guest, which is nice. The bearings were very good, and they arrived on time and packaged nicely.... See more

Rated 5 out of 5 stars

Very polite, very efficent. Didn't complain when I messed up the order and they had to change it for me! Clearer signage on the building would be appreciated, or something on the web-site to show it... See more

Rated 5 out of 5 stars

Excellent Bargain & Fast Courier Postage. Ldv maxus gear stick bushes, a little tuning up with a round file top hat bushes sorted sloppy gear linkage.

Company details

  1. Bearing Supplier

Written by the company

Ashley Bearings Limited are suppliers of Bearings, Power Transmission Equipment and other Associated Engineering Products to industry

Contact info

4.8

Excellent

TrustScore 5 out of 5

265 reviews

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4.8

All reviews

(265)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent friendly service

Excellent service from a company I had previously not heard of. I needed an obscure drive belt. They were able to help with my query, and despatched the required part same day - friendly and efficient.

22 March 2023
Rated 5 out of 5 stars

10/10 so helpful

the guys at ashley power are super helpful. i have been rebuilding motorcycles from the ground up and they have helped me source all the bearings i need.
couldn't ask for more.

14 February 2023
Unprompted review
Rated 1 out of 5 stars

Awful company - very poor customer service

Very little knowledge of the item I required. I explained what I the TYPE if item I required, THEY ORDERED the item for me based on THEIR OPINION of what they thought I required - which didn't work and was not suitable for my use. Blaze (the so called sales manager) then refused to refund the £700. AWFUL COMPANY I'D NEVER USE AGAIN!

Following your reply, My review of Ashley Power is true and accurate. This is NOT a business to business transaction at all. You are a business, I am a consumer. The law states very clearly that a consumer can return goods for a FULL refund where goods have been purchase over the phone or internet.

20 March 2023
Unprompted review
Ashley Bearings Ltd logo

Reply from Ashley Bearings Ltd

We would appreciate if you left us an honest truthful review. Some of the comments in your review are false. So we are left with no choice but to clear some of this up & defend our name.

Firstly: You called us and told us you needed a 3PH 11KW Inverter, as per your request this is what you were supplied at an IP20 rating, (Confirmed in the voice recording of the call you sent us), at no time did we make any recommendations to you.

Secondly: We have not refused to refund you £700. We stated our terms & conditions (Section 2) which you disputed, After seeking advice we agreed with your dispute. However as this transaction is business to business, & you had already received, opened & powered up the unit provided, we advised you that you are able to reject the item as faulty & that the relevant tests would be carried out. We also advised you the procedure that would follow under the circumstances of this being proved faulty or not faulty. (Should the item be tested and confirmed as faulty, a full refund would be processed)

Ashley Bearings Team

Rated 5 out of 5 stars

These guys are experts

Wide selection and Frendly customer service that advises well.

15 March 2023
Ashley Bearings Ltd logo

Reply from Ashley Bearings Ltd

Hi,

We will always try to assist customers wherever and whenever we can.
Thank you for your review.

Ashley Bearings Team

Rated 5 out of 5 stars

Excellent service from Ashley Bearings

Excellent service from Ashley Bearings. Good to find imperial sizes in their stock - really helped me out. Great telephone response as well. Thank you.

15 February 2023
Ashley Bearings Ltd logo

Reply from Ashley Bearings Ltd

Hi,

Thank you for your review
We are glad we could assist you

Ashley Bearings Team

Rated 5 out of 5 stars

Excellent website

Excellent website, ordering straightforward, great service.

19 January 2023
Ashley Bearings Ltd logo

Reply from Ashley Bearings Ltd

Hi,

Thank you for your review.
We are glad our website was easy to navigate.

Ashley Bearings Team

Rated 5 out of 5 stars

order not received

because i have not received my order due to the incompetence of the Royal Mail. I phoned Ashley Power & they have investigated it with the R/Mail and have sent me a new one. So i have given them 5 Stars.

24 November 2022

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