Ashby Wines Reviews 264

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Fantastic selection of wines and gins, knowledgable and friendly owners. Home delivery with a smile if you’re local but they do deliver UK wide too. Started using them regularly when my wine subscript... See more

Company replied

Rated 5 out of 5 stars

What an Excellent Wine Merchant. Superb delivery service that is to your door and hand delivered within the local area. The list of wines available is treat for the eyes and palette as the selection... See more

Company replied

Rated 5 out of 5 stars

Thank you! My hubbie's birthday was coming up and I contacted Ashby Wines to ask for advice about purchasing some red wines for him. Recommendations came that same morning, my order made that evening... See more

Company replied

Rated 5 out of 5 stars

Visiting the United States I fell in love with a very expensive wine, upon returning home to the uk to my surprise Ashby wines stocked it and significantly cheaper than elsewhere. It was very easy to... See more

Company replied

Company details

  1. Wine Store
  2. Alcohol Store
  3. Alcoholic Beverage Wholesaler
  4. Wine Cellar
  5. Wine Wholesaler and Importer

Written by the company

Ashby Wines is an independent wine merchant based in the town of Ashby de la Zouch, UK. ONLINE sales only. We deliver locally same day (where possible) and nationally in 2-3 working days. Available for orders: 24 hours / day Delivery: 9am - 7pm (can vary) We are a family-run business, bringing together our English and South African traditions. With over 26 years’ experience in the wine trade, we are driven by our enthusiasm to find our customers a range of quality wines (and other drinks!) to enjoy. For all your wines less ordinary - please check out our range. You will not find our wines locally or on Supermarket shelves. Local Businesses - contact us to find out more about our wholesale offering.


Contact info

4.9

Excellent

TrustScore 5 out of 5

264 reviews

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Rated 5 out of 5 stars

Fantastic

I found Ashby Wines really helpful. Guiding me to a suitable wine for a gift. Very professional, fantastic service. Would highly recommend. Thank you, keep up the good work

29 April 2022
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Reply from Ashby Wines

Thank you Jilly for your lovely review and hope they enjoyed the gift :-) Was nice meeting you!

Rated 5 out of 5 stars

extremely fast delivery

extremely fast delivery, and a great selection of wine. opened one bottle so far, and it's great. will be back to order more.

28 April 2022
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Reply from Ashby Wines

Thank you for the review and we are very glad you have enjoyed your first wine! Hope you enjoy the next one just as much :-)

Rated 5 out of 5 stars

Seasoned Customer here

Since this business started (just over a year ago!) I have ordered a selection of wines every month. My special favourites are their Italian Reds & Prosecco. All this great wine has spoiled me- I can no longer drink wine from Tesco! 😃 Great, friendly & fast service. We live local and delivery is so quick. We are big fans of Ashby Wines. If you haven't already, give them a try!

16 April 2022
Unprompted review
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Reply from Ashby Wines

Awww thank you for your review! Glad you continue to enjoy your wines! And shout if ever want any recommendations :-)

Rated 5 out of 5 stars

Nice wine delivered quickly

Nice wine delivered quickly . We will use again .

14 April 2022
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Reply from Ashby Wines

Thank you for taking the time to leave us a review :-) We hope you enjoy your wine and have a lovely sunny weekend!

Rated 5 out of 5 stars

Recommended

Easy to order and a speedy delivery.
Would definitely use the website again.

6 April 2022
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Reply from Ashby Wines

Thank you Lesley for taking the time to leave a review. We are glad you had a good experience with your order and we hope you enjoy your wines! Thank you :-)

Rated 5 out of 5 stars

Highly recommend

Speedy contact , very helpful recommendations and fast delivery. Would highly recommend

30 March 2022
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Reply from Ashby Wines

Thank you Emma for the review! Hope the wines go down well and we can help you again soon :-)

Rated 5 out of 5 stars

Good range of quality wines with easy…

Good range of quality wines with easy ordering and payment.
Being local, my order was also hand delivered the next day free of charge.

7 March 2022
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Reply from Ashby Wines

Thank you for taking the time to leave a review! We hope you enjoy your wines (& service :-)) and we look forward to helping you again we hope! Have a great day!

Rated 5 out of 5 stars

Excellent Service

Excellent service

5 March 2022
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Reply from Ashby Wines

Thank you for taking the time to leave us a review - we hope you are enjoying your wine!

Rated 5 out of 5 stars

An excellent wine selection

An excellent wine selection. Very professional and quick service.

24 February 2022
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Reply from Ashby Wines

Thank you for your review, we work hard to ensure a great selection to choose from so hope you continue to enjy your purchases! :-)

Rated 1 out of 5 stars

Unprofessional, misleading advertising

Cancelled order after payment was made due to ‘increased prices from supplier’. Unable to honour the price ‘agreed’ and advertised on the website.
Misleading, unprofessional and unethical company. Disappointing service.

24 February 2022
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Reply from Ashby Wines

Dear Hector, We are very sorry you felt the need to leave this review as we spoke to you, before we refunded the order, to explain the situation we were in. As you are aware, the wine you were looking for is a sought after, not easily sourced, wine that has increased significantly in value over the last year, and we were priced lower than other retailers online, we were also offering a discount for our first birthday, to our newsletter subscribers, which we offered to you as goodwill. However, when we came to procure the wine from our Supplier we were informed the price had increased significantly and we had not been made aware. As a very small and new business we cannot afford to carry this loss and made the extremely hard decision to call you to discuss and I also sent you an email with a link to another supplier so that you would not miss out on your wines. We are very sorry to have let you down as we said when we spoke and we did everything to ensure we did not act at all unprofessionally or certainly unethically. Regards, Claire

Rated 5 out of 5 stars

Wonderful!

Fantastic wine tasting evening. Very informative. Super wines which were keenly priced for the quality.

23 February 2022
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Reply from Ashby Wines

Thank you very much Gail for your review, we glad you enjoyed the wine tasting and we are looking forward to many more of these. Enjoy your wines and we hope to be able to help you again soon, Claire

Rated 5 out of 5 stars

Absolutely first class

Absolutely first class service from Ashby wines, delivery within a couple of hours (I live locally!) and product excellent, just as described. I would definitely order from Ashby wines again

16 February 2022
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Reply from Ashby Wines

Thank you Hannah for your review and we hope the wines will be much enjoyed! :-)

Rated 5 out of 5 stars

Excellent, efficient, personalised service.

I wanted a mixed case of wines from a specific country for a fixed budget price and Lucas was incredibly helpful and gave me a very personalised and extremely efficient service. Very important as it was for a special birthday present. Thank you!

24 January 2022
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Reply from Ashby Wines

Our pleasure! Thank you for entrusting us with helping select the wines for your gift and we hope they enjoy the wines. Hope to see you again soon, thank you, Lucas

Rated 5 out of 5 stars

Ashby wines are fabulous

Ashby wines are fabulous. I really enjoyed sampling many of the wines they have on offer at their wine tasting evening. All the wines I have bought from that event have been received very well by their recipients.
Claire is extremely helpful in person and over the telephone and prompt with her responses via email.
Thank you Ashby Wines!

8 January 2022
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Reply from Ashby Wines

Thank you Emma for the review! Glad you and your friends & family are enjoying the wines! Hope to see you again at the next tasting :-)

Rated 5 out of 5 stars

Excellent selection of wines delivered…

Excellent selection of wines delivered to your door. Fantastic service

4 January 2022
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Reply from Ashby Wines

Thank you for your review, hope you had a wonderful Christmas and thank you for the order. :-)

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