Asgoodasnew Reviews 

4,079
•
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I am very satisfied with my purchase. To be completely honest, I was a bit worried because the prices are much lower than those of the competition. Nevertheless, I decided to give it a try and, despi... See more

Rated 5 out of 5 stars

I ordered an IPhone 17 Pro (new) and the package and phone was all fine. I could see that the phone was never recharged and there were no scratched or any kind of usage. After 2 months, I’m still very... See more

Rated 1 out of 5 stars

1st purchase on the platform, a smartphone for almost €1000. I chose Express delivery (1 to 3 days) for a birthday 5 days later, today 7 days later I still don't have my product after 3 delays from UP... See more

Rated 5 out of 5 stars

I found asgoodasnew has the most reasonable pricing and provides detailed information about the refurbishing. They sell European versions (comfirmed by the EAN number) at a competitive price, un... See more

Company replied

Company details

  1. Cell Phone Store

Written by the company

Asgoodasnew - Appareils électroniques reconditionnés, neufs ou d'occasion à petit prix ! Nos smartphones, iphone, tablettes, appareils photos numériques de toute marque sont entièrement remis à neuf. 30 mois de garantie et jusqu'à 30% moins chers que le neuf !


Contact info

3.7

Average

TrustScore 3.5 out of 5

4K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 17% of negative reviews

Typically replies within 1 month

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3.7

All reviews

(4,079)

176 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience!

I visited their website and determined the condition of my phone according to their guidelines, downloaded their paperwork, packaged my phone, sent it off and waited.
I did not have to wait long and I was kept informed of the progress.
The money arrived in my designated bank account.
Great experience.

26 February 2024
Unprompted review
Asgoodasnew logo

Reply from Asgoodasnew

Bonjour,

Nous vous remercions pour votre commentaire honnête, qui nous fait très plaisir ! Nous vous souhaitons beaucoup de bonheur avec votre nouvel appareil.

Bonne journée à vous.

L’équipe asgoodasnew

Rated 1 out of 5 stars

Different valuation and never got the phone back

I sent my phone following an evaluation of €296. Unfortunately I was told that they would only propose €2 after inspection. Fortunately I took a video of the phone before and I had an in store offer for more than €200 so I can back up that it was in very good conditions.

Now I need to pay to get the phone sent back to me…

Avoid this site, they are bandits.

23 March 2023
Unprompted review
Rated 1 out of 5 stars

Complete disappointment - PlayStation 4 Pro, Used, in poor condition

I am extremely disappointed with my purchase of a used PlayStation 4 Pro, advertised as being in "very good condition." Unfortunately, as soon as I started using it, I encountered several major issues.

Firstly, the console overheats dangerously within just 10 minutes of use, which is unacceptable and raises concerns about its long-term durability. Additionally, the noise it emits is more akin to that of a jet engine rather than a gaming console. The sound level is so loud that it becomes incredibly disruptive and completely ruins the gaming experience.

The actual condition of this console falls far short of the description provided in the listing, and I feel deeply let down. I expected a product in very good condition, but what I received is clearly defective.

I urge the seller to take responsibility for this and find a resolution to the problem. I sincerely hope that they will demonstrate professionalism and honesty by offering a refund or a fair exchange. Either way, this experience has shattered my trust in the seller, and I cannot recommend purchasing from them.

I hope that my comment serves as a warning to future buyers, urging them to exercise extreme caution when purchasing used items. It is crucial to thoroughly assess the actual condition of the item before finalizing a transaction, in order to avoid disappointments and similar issues to those I have encountered.

In conclusion, my experience with this used PlayStation 4 Pro has been extremely disappointing due to its rapid overheating and excessive noise. I do not recommend this purchase to anyone, and I hope that the seller will take the necessary steps to resolve this issue in a fair and satisfactory manner.

23 May 2023
Unprompted review
Rated 2 out of 5 stars

parcel lost Waiting to see how reactive they are

This company is very complicated to reach when there is a problem.... I have sent them a computer & Post office says it was delivered to them (i have delivery proof) but AsGoodasNew sends me email that they don't have it and i cannot contact them to clarify the situation Via the website my message is not sent (technical problem on their website ?) They don't have a phone number I managed to find a general email ... Complicated but the replied quickly Now let's see if they solve my problem

30 March 2023
Unprompted review
Rated 5 out of 5 stars

Great price. Exactly what I ordered.

I ordered a brand new iPad and the price was excellent. The order was delivered free within three days, the package was sealed and it was exactly what I was expecting. I would not hesitate to recommend for new purchases.

11 January 2023
Unprompted review
Rated 1 out of 5 stars

I submitted an Iphone 8+

I submitted an Iphone 8+, in immaculate condition and 100% working. 2 hours after it was received by the company they emailed back saying "Unfortunately, the device corresponding to your sales offer number ####### does not meet our purchasing criteria."
What a waste of time ! I erally don't undertstand.
I will never try to do business with them.

15 November 2022
Unprompted review
Rated 1 out of 5 stars

bad purchashing experience

I bought Iphone Max 11 around March. but the screen is quickly fell down less than 3 months usgae. The techinicians used diffrent excuses to not fix my phone. I even provided them my icloud ID as advisded around August and no reponses since then.

17 October 2022
Unprompted review
Asgoodasnew logo

Reply from Asgoodasnew

Bonjour ,
Nous vous remercions pour votre commentaire.
Veuillez nous communiquer votre numéro de commande afin que nous puissions étudier votre cas.
Cordialement,
asgoodasnew

Rated 1 out of 5 stars

Poor service, be careful

I have had problems with the iPhone X (face ID, portrait internal camera, among others diagnosed by their repair team). I mailed them the phone to fix it and almost 2 months later they returned me the same defective phone because they did not have another of the same model.

Currently the same problems have reappeared again.

The only solution they offer me is to send it back and they do not tell me if they will send me another phone later.

In short, poor service...

31 August 2022
Unprompted review
Rated 1 out of 5 stars

I ordered an "As new condition" Galaxy…

I ordered an "As new condition" Galaxy S21Ultra 512 GB. Received the phone promptly and in "as good as new" physical condition. So far so good. However, I down-loaded the CPU-Z app. to check the technical spec. It was then that I discovered the battery capacity was only 3500mAh whereas a "true" S21 Ultra has a 5000mAh battery. Likewise, the RAM and Internal Storage fell short of the official Samsung specs. When I reported these anomalies to customer services at AsGoodAsNew, they simply said I couldn't necessarily expect performance on a used phone to be as good as a brand new phone! That didn't answer my question which was about technical spec and not about performance. Now I acknowledge the possibility that the CPU Z app is giving an erroneous analysis, but I have as yet received no denial nor suggestion from AsGoodAsNew that this is the case.

31 May 2022
Unprompted review
Rated 5 out of 5 stars

Panasonic Lumix TZ91 from…

Ordered a Panasonic Lumix TZ91 from asgoodasnew.fr. Order placed on the Friday evening, camera arrived on the Wednesday. Camera was also in perfect condition. Very pleased.

27 April 2022
Unprompted review
Asgoodasnew logo

Reply from Asgoodasnew

Thank you very much for your comment!

Sincerely,
The asgoodasnew team

Rated 5 out of 5 stars

god dayum

god dayum? I LOVE IT

25 April 2022
Unprompted review
Asgoodasnew logo

Reply from Asgoodasnew

Merci pour votre commentaire !

Cordialement,
L'équipe asgoodasnew

Rated 5 out of 5 stars

Asgoodasnew first buy experience

Asgoodasnew sells refurbished smartphones, tablets etc. and grants guarantee on sold items. I bought a Samsung smartphone, the price was good, the item is feeling as new, delivery was done in a couple of days. The only thing that was not practical was to pick up the delivery in a UPS point instead of indicated Post Lu pick up point. I'll definitely consider buying from them in future. GP

23 April 2022
Unprompted review
Asgoodasnew logo

Reply from Asgoodasnew

Merci beaucoup pour votre commentaire / Thank you for this post !

Cordialement,
L'équipe asgoodasnew

Rated 5 out of 5 stars

Perfect

Perfect ! Perfect . Excellent service as always and perfect products. Ultra fast shipping too

9 September 2021
Unprompted review
Asgoodasnew logo

Reply from Asgoodasnew

Merci thank you Alex pour votre commentaire !

Cordialement,
L'équipe asgoodasnew

Rated 5 out of 5 stars

Exactly as ordered and delivered during…

We ordered an x box series x, and checked out the site beforehand, but we were still a little nervous. The Game was exactly as ordered and delivered during the given time frame - perfect!

6 September 2021
Unprompted review
Asgoodasnew logo

Reply from Asgoodasnew

Thank you Jo !

Cordialement,
L'équipe asgoodasnew

Rated 5 out of 5 stars

Very good price

Very good price, rapid response and delivery. Product of European origin

15 August 2021
Unprompted review
Asgoodasnew logo

Reply from Asgoodasnew

Merci pour votre commentaire !

Cordialement,
L'équipe asgoodasnew

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