asgoodasnew electronics GmbH Reviews 

12,632
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Ordered a 'as new' mb pro 14 inch 2021, was 110 EUR less than new, and that price was already about 100 EUR less than other sellers, device has no scratches and original packing, 25 cycles. Can't co... See more

Rated 1 out of 5 stars

Stay away from this company. This company sold me a defective item (Shark Robot Vacuum). It wouldn't map my house so I requested a return. It was approved, but I had to pay the postage. And when I g... See more

Rated 5 out of 5 stars

After two days with the phone, I’m genuinely impressed. It arrived in excellent condition, just as described. The screen is flawless, and the housing is nearly perfect, with only a few tiny marks—... See more

Rated 5 out of 5 stars

Second time I bought from this shop. Never disappointed. I feel sufficiently safe to continue buying here because I trust their judgement on the state of the product. Besides, the 30 months warrant... See more

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4.3

Excellent

TrustScore 4.5 out of 5

13K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 6% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(12,632)

1,555 reviews in the last 12 months

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Rated 1 out of 5 stars

NEVER EVER.

I bought a Samsung galaxy Z flip from them. it took less than 1 month to break. The screen literally had some pixel issues (clearly a product issue!). I sent it to them and they took it for almost 2 months. I asked several time the status and they were answering me with it was in the repairing process. In the end they took it for 2 months and after I asked for several time to have it back, they gave it to me still broke. 650 Euro literally burnt thank to them. UNRELIABLE product sold, EMBARASSING customer care.

6 February 2022
Unprompted review
Rated 5 out of 5 stars

Incredible

Man, the device is pristine. It looks and feels and function like brand-new device.
The unit was securely and neatly packed in a nice box with the charger.
Thank you very much guys. I'm definitely very satisfied.
Best regards from Sweden.

5 February 2022
Unprompted review
Rated 1 out of 5 stars

Unable to recieve refund for faulty…

Unable to recieve refund for faulty product. First I recieved a faulty S21 Ultra, the button on the new phone was broken, They said repairs would take 3-6 weeks, so instread I asked for a refund, they confirmed this was possible, I followed instructions and sent phone back, and many many emails asking for the refund to be processed. And after 4 months of repeated hassling them ringing and ringing and many emails, they have still not refunded the money. over 1000€. Very Not Happy with this company. Very poor service for faulty products.

10 December 2021
Unprompted review
Rated 1 out of 5 stars

Fraudulent Business

Before you consider buying any product from this reseller, I recommend to have a look at the reviews from wirkaufens.de (their parent business for people to sell old devices before they get refurbished and sold again on AsGoodAsNew). There you will see that many customers have experienced strange fraud practices and either received damaged products back or with different accessories/packaging.

This company is stealing from their customers in order to upgrade their inventory by offering devices in better conditions to a lower cost for them and therefore increase their profit margin. In return, people who take good care of their device and want to sell them for an affordable price get scammed and receive back broken items that they can't sell anymore...

Please do not support companies like these...!

16 November 2021
Unprompted review
Rated 5 out of 5 stars

Great product for a very discounted price, very happy with my purchase!

Completely hassle-free experience, easy transaction, phone arrived in time and properly packed, and most importantly, the iPhone (I bought and XR) was really as good as new: no signs of usage whatsoever, battery life was 98% and it included the original charging cable and packaging. I've been using the phone for a month already and so far had no problems at all, works perfectly. I was a bit nervous buying a phone from Asgoodasnew after reading some of the negative reviews here and in other websites, however I needed a new phone and the low price was very tempting so I went through with it, and I'm so glad I did! Extremely happy with my purchase.

1 November 2021
Unprompted review
asgoodasnew electronics GmbH logo

Reply from asgoodasnew electronics GmbH

Hello Damaris,

thank you for your positive review. We are glad to read that everything went to your satisfaction.

Many greetings
your asgoodasnew team

Rated 5 out of 5 stars

I've got good service and product

I've got good service and product.

26 October 2021
Unprompted review
asgoodasnew electronics GmbH logo

Reply from asgoodasnew electronics GmbH

Hello Stefano,

thank you for your positive review. We are glad to read that everything went to your satisfaction.

Many greetings
your asgoodasnew team

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