Asetek Racing Reviews 

Despite the busy part of the year, my issue has been quickly resolved. Absolutely satisfied!

Great product and fast delivery

Amazing product, delivery was so quick. Amazing customer support.
Couldn't be happier with my purchase of the la prima bundle. Everything i expected and better.

My friend had recommended me asetek and i liked its service, on time delivery, packaging and everything. The only thing i did not like is there were some things that my friend recieved in the same model and i did not, like the wheelbase protector, i could have seriously damaged the small pins while installing

Shipped fast, products feel high quality and good.
The FFB feels great and is very configurable via the software. Sadly, the rest of the software feels a little bare bones. The biggest things missing are automatic profile switching and being able to configure the LEDs differently for different profiles.

Great quality and the delivery was fast. Enjoying to play with.

I picked up a brand new for wheel base and within minutes wondered why the force feedback kept disconnecting. Turns out I have a bad power supply, which is very frustrating. I put in a ticket last week and the issue has still not been rectified. How simple would it be to ship a power supply overnight given the money that I just spent from the Asetek Warehouse store? Please someone help me or I will be returning the base.

12/8/25 Update: Was sent a new power unit and that was all to it. Glad it was something simple and nothing major. But I am wondering why quality control didn’t catch this during testing. Danni with CS was amazing during the process, constantly communicating on the progress of my RTA request. Well done Asetek!

Shipping was fast and efficient. Customer service was very responsive and helpful.

I was pending for the best offer until months, and it was a pleasure to see the offer just before the SimExpo! The Price was the best offer on the market and the delivery was very fast.
The only thing wrong was the pin on the wheelbase. Two of them were twisted but i find a way to make them ok. Since, everything is good!
On LMU, Assetto Corsa Rally, RBR or even Raceroom, it’s now a pleasure to use the bundle

Fast shipping, great packaging (overkill even), and the product received is superb

A company that is for the consumer first . They are quick to reply to or answer any questions . Beside being one of the top sim racing companies out there , the products are just awesome .

Not the best experience for my 1st DD wheel, My wheel turned up with a rattling noise inside, and it turned out to be the bottom wheelbase mount screws had made it inside the wheelbase freely somehow (thankfully the wheelbase was functioning ok, customer service said this was normal) My brake cell pedals were broken/malfunctioning, and was told this was a graphical issue inside the calibration software and not my pedals (they are still broken) the cost for customs was £157, and i would have thought for the amount i paid for everything, my parcel would have been handled with care better (which it obviously wasn't) So for me not the best experience

The service has been phenomenal. I purchased the invicta pedals and will be buying the invicta wheel base. By far the best sim gear in the market

Excellent customer service for RMA. Even though my specific unit has an issue the build quality is second to none. You can't appreciate an Asetek product until it's in you hands. The La Prima I bought is light years ahead of my outgoing Fanatec. Props to Danni!

Great product, great assistance.

I have been waiting for a refund on the 2 items I sent back to your company almost 30 days ago. You confirmed you received the items and then you said you will be working on a refund. It's been almost 25 days and still no refund... My email is omardd98@hotmailcom

Incredible support. I needed help with purchase and their response was really quick.

Amazing service, I had an issue with my wheel base and within 8 days it was sent back under warranty to Denmark and returned fixed to the uk. Could not ask for more.

Support was knowledgeable of my problem and was able to quickly resolve the issue.