asdagiftcards.com Reviews 

2,609
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 909 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform very easy to navigate, appreciating the exceptionally smooth ordering process when purchasing gift cards for family members. People often mention that these cards are extremely useful for managing holiday savings and gifting loved ones during expensive periods. Some reviewers were not happy with the restricted online payment methods available on the website. Consumers frequently mentioned facing unexpected difficulties and technical errors when attempting to top up their card balances over the internet. A few customers also experienced serious issues regarding account security and unauthorized transactions.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with many people praising the gift cards as a convenient... See more

User experience

Consumers find user experience to be positive, highlighting an easy-to-navigate website and straightforward... See more

Payment

Reviewers express deep frustration regarding payment issues, frequently reporting that transactions are... See more

Website

Customers had ambiguous experiences with website, praising how easy and straightforward it is to navigate,... See more

Order

Customers consistently note mixed experiences with order processes, often praising how simple it is to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Handy to top up my gift voucher and being able to just scan the screen of my phone to use this payment method... it feels as if I'm using a digital wallet... considering the impossibility of using one... See more

Company replied

Rated 4 out of 5 stars

I love the gift cards I always save for Christmas, plus the extra money asda put on in November if you reach certain amounts. I would of given 5 stars but I always have difficulty trying to put money... See more

Company replied

Rated 4 out of 5 stars

I bought a gift card for my daughter to buy her shopping in as she was having problems with her bank card, I bought it online and sent it to her easily done works right away. Great way to make sure... See more

Company replied

Rated 4 out of 5 stars

It was sent on time. My only reservation was picking set amounts i would like to have sent 2 but would have had to do it as 2 different transactions.

Company replied


Company details


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3.6

Average

TrustScore 3.5 out of 5

3K reviews

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3.6

All reviews

(2,609)

887 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

very helpful understanding

very helpful understanding

3 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Paul,

Thank you for taking the time to leave a review. We are glad to hear that the the staff were helpful and understanding.

Best Wishes,
Grace

Rated 1 out of 5 stars

Disappointing voucher didn’t arrive

For the second time the evoucher wasn’t received, even though all inboxes were monitored.
First time was last year and i didn’t even get an apology.
Very disappointed
Assistant was helpful this time and agreed to cancel the voucher.

3 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Susan,

Thank you for taking the time to leave a review. We appreciate your frustration in this matter. We are dedicated to improving our services and as such I have escalated this to be reviewed.

Best Wishes,
Grace

Rated 5 out of 5 stars

Excellent service and reliable thank you

Excellent service and reliable thank you

2 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi,

Thank you for taking the time to leave a review. We are glad to hear that the service was excellent and that you received reliable information.

Best Wishes,
Grace

Rated 1 out of 5 stars

Absolutely disgusting customer service

Absolutely disgusting customer service, not helpful at all, I have emailed and phoned numerous times to no avail

2 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Denise, we are truly sorry to hear about your frustrating experience with our customer service. We understand your disappointment and we are actively looking into why your previous attempts to contact us were unsuccessful. Best wishes, Libby

Rated 5 out of 5 stars

Immediately delivered into my…

Immediately delivered into my grandson’s inbox. Thank you. Great service.

2 August 2026
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Reply from asdagiftcards.com

Hi Lynda,

Thank you for taking the time to leave a review. We are glad to hear that the gift card was delivered immediately.

Best Wishes,
Grace

Rated 5 out of 5 stars

Great are asda gift cards as they say…

Great are asda gift cards as they say are 50pounds you paid 50 nothing added on to them cause you getting them on line

1 August 2026
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Reply from asdagiftcards.com

Hi Susan,

Thank you for taking the time to leave a review. We are glad to hear that you are happy with your services.

Best Wishes,
Grace

Rated 1 out of 5 stars

Absolutely disgusting customer service

Absolutely disgusting customer service, I topped my Christmas savers card up £50 on a mission connected to my Asda rewards app, to receive £2 in my cash pot! Still waiting!!! 3 phone calls and several emails and no one will help or sort the problem. Disgrace

8 August 2026
Unprompted review
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Reply from asdagiftcards.com

Hi Denise,, we sincerely apologise for the frustration and inconvenience you've experienced with your Christmas savers card and the missing £2 cash pot reward. We are looking into this for you and will update you shortly. Best wishes, Libby

Rated 5 out of 5 stars

Extremely easy to purchase and…

Extremely easy to purchase and delivered in seconds.

1 August 2026
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Reply from asdagiftcards.com

Hi Marianne,

Thank you for taking the time to leave a review. We are glad to hear that the gift cards were easy to purchase and delivered in seconds.

Best Wishes,
Grace

Rated 5 out of 5 stars

It had everything I wanted

It had everything I wanted

1 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Peter,

Thank you for taking time to leave a review. We are glad to hear that the options meant we had everything that you wanted.

Best Wishes,
Grace

Rated 5 out of 5 stars

Easy to access no hassle

Easy to access no hassle

24 July 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Denise,

Thank you for taking the time to leave a review. We are glad to hear that the process was easy to access and no hassle.

Best Wishes,
Grace

Rated 1 out of 5 stars

It wasn't me who purchased this

It wasn't me who purchased this. I was the victim of sim swap fraud. So some criminal has the voucher not me. It would be great if you could cancel this.

31 July 2026
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Reply from asdagiftcards.com

Hi Steven,

Thank you for taking the time to leave a review. We appreciate your frustration on this matter and we would strongly recommend that you contact report fraud who will be able support you further.

Best Wishes,
Grace

Rated 1 out of 5 stars

Poor service

Poor service. Have used several times. Many times the code does not work.

31 July 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Rob, thank you for taking the time to leave a review. We are sorry to hear about the issues you've experienced with our service codes. Please can you reach out to our customer service team whereby we can investigate this further for you. Best wishes, Libby

Rated 1 out of 5 stars

After initially adding a sum of money…

After initially adding a sum of money to it I am no longer able to top up. None of my cards are allowing me to do this and the help
Desk are no help stating they do not control it and only suggestion is to clear cache and cookies which i have done

31 July 2026
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Reply from asdagiftcards.com

Hi Helen, we are truly sorry to hear about the difficulties you're experiencing with topping up your account and the frustration with our help desk. We understand how inconvenient this must be. We are actively looking into why your cards are not working and why the previous support was unhelpful. Are you able to try alternative payment cards? Best wishes, Libby

Rated 1 out of 5 stars

The first card I bought said it had…

The first card I bought said it had already been used so I had to purchase a 2nd card do in my opinion your only worth 1 star.

31 July 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Brian, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter. We would strongly recommend to contact Report Fraud with your first purchased card. Please do not hesitate to reach out if you require further support. Best wishes, Libby

Rated 1 out of 5 stars

Completely useless for top-ups

Completely useless for top-ups. Worldpay must be the most stupid payment system ever invented, tried multiple cards (which all work just fine everywhere else) and it just fails them, even after you "authorise" the payment in the appropriate banking app. Ditch Worldpay and use a real payment system, one that actually works.

5 August 2026
Unprompted review
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi,

Thank you for taking the time to leave a review. We appreciate your frustration with this matter, please be advised to wait 48 hours before trying to make another purchase. If you require further support then please give the team a call for free on 0800 519 33 33 (9am-5pm Monday to Friday) or alternatively you can fill in the contact us form on our website.

Best Wishes,
Grace

Rated 5 out of 5 stars

I bought these gift cards but dont know…

I bought these gift cards but dont know what happned my bank thinks i was scammed with them i dont know were they went to they also blocked m6 debt card last friday

29 July 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Robert, thank you for taking the time to leave a review. We are sorry to hear your frustration on this matter. We would strongly recommend to contact Report Fraud, whereby they will be able to investigate this potential scam. Please do not hesitate to reach out if you require further support. Best wishes, Libby

Rated 4 out of 5 stars

Had a problem with Gift card,situation…

Had a problem with Gift card,situation remedied after short period using online and emails.

21 July 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Michael,

Thank you for taking the time to leave a review. We are glad to hear that the team managed to resolve the issue with your gift card quickly.

Best Wishes,
Grace

Rated 3 out of 5 stars

Problem sorted.

Fraudulent payment. Not me, but Asda customer manager most helpful in sorting out the problem.

29 July 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Glenda,

Thank you for taking the time to leave a review. We appreciate your frustration on this matter and we would strongly recommend that you contact report fraud who will be able support you further.

Best Wishes,
Grace

Rated 5 out of 5 stars

Love the bonus at the end of the year

Love the bonus at the end of the year

29 July 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi,

Thank you for taking the time to leave a review. We are glad to hear that you love the features like the bonus at the end of the year.

Best Wishes,
Grace

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