asdagiftcards.com Reviews 

2,610
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 909 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform very easy to navigate, appreciating the exceptionally smooth ordering process when purchasing gift cards for family members. People often mention that these cards are extremely useful for managing holiday savings and gifting loved ones during expensive periods. Some reviewers were not happy with the restricted online payment methods available on the website. Consumers frequently mentioned facing unexpected difficulties and technical errors when attempting to top up their card balances over the internet. A few customers also experienced serious issues regarding account security and unauthorized transactions.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with many people praising the gift cards as a convenient... See more

User experience

Consumers find user experience to be positive, highlighting an easy-to-navigate website and straightforward... See more

Payment

Reviewers express deep frustration regarding payment issues, frequently reporting that transactions are... See more

Website

Customers had ambiguous experiences with website, praising how easy and straightforward it is to navigate,... See more

Order

Customers consistently note mixed experiences with order processes, often praising how simple it is to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Handy to top up my gift voucher and being able to just scan the screen of my phone to use this payment method... it feels as if I'm using a digital wallet... considering the impossibility of using one... See more

Company replied

Rated 4 out of 5 stars

I love the gift cards I always save for Christmas, plus the extra money asda put on in November if you reach certain amounts. I would of given 5 stars but I always have difficulty trying to put money... See more

Company replied

Rated 4 out of 5 stars

I bought a gift card for my daughter to buy her shopping in as she was having problems with her bank card, I bought it online and sent it to her easily done works right away. Great way to make sure... See more

Company replied

Rated 4 out of 5 stars

It was sent on time. My only reservation was picking set amounts i would like to have sent 2 but would have had to do it as 2 different transactions.

Company replied


Company details


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3.6

Average

TrustScore 3.5 out of 5

3K reviews

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3.6

All reviews

(2,610)

887 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to set up

Easy to set up , on my way to Christmas gifting 🎁

26 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Wendy,

Thank you for taking the time to leave a review. We are glad to hear that the gift card was easy to set up and makes it easier for Christmas gifting.

Best Wishes,
Grace

Rated 5 out of 5 stars

Very practical n easy

18 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Veronique,

Thank you for taking the time to leave a review. We are glad to hear that the process was very practical and easy.

Best Wishes,
Grace

Rated 5 out of 5 stars

Brilliant online and store

Brilliant online and store

15 June 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Jade,

Thank you for taking the time to leave a review. We are glad to hear that you are happy with the services provided both online and instore.

Best Wishes,
Grace

Rated 5 out of 5 stars

Fast delivery no complaints

Fast delivery no complaints

18 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Argo,

Thank you for taking the time to leave a review. We are glad to hear that the gift card was delivered quickly and that you have no complaints.

Best Wishes,
Grace

Rated 1 out of 5 stars

These 3 x £75 gift cards were bought by…

These 3 x £75 gift cards were bought by a fraudster who used my details to purchase ASDA Airbnb cards for his own use. The bank have been informed and dealt with this issue. Please be aware of hackers.

25 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Rachel,

Thank you for taking the time to leave a review. We appreciate your frustration on this matter and we would strongly recommend that you contact report fraud who will be able support you further.

Best Wishes,
Grace

Rated 5 out of 5 stars

Very quick and easy way to save money…

Very quick and easy way to save money for Christmas

25 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Ian,

Thank you for taking the time to leave a review. We are glad to hear that the process was very quick and easy and that you find it an easy way to save money for Christmas.

Best Wishes,
Grace

Rated 1 out of 5 stars

Scammed by someone who bought the gift cards using my details!

I have been scammed by someone who bought these Asda Gift cards. Despite contacting the Asda Gift team and giving them the email address that the Gift vouchers were meant to be sent, Asda Gift didn't not take responsibility as the stopping a purchase was not in their power even it was bought fraudulently!!!

25 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi,

Thank you for taking the time to leave a review. We appreciate your frustration on this matter and we would strongly recommend that you contact report fraud who will be able support you further.

Best Wishes,
Grace

Rated 1 out of 5 stars

I didnt recieve my gift card but you…

I didnt recieve my gift card but you took the money i need you to refund my money as quickly as possible

24 August 2026
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Reply from asdagiftcards.com

Hi Brendan,

Thank you for taking the time to leave a review. We appreciate your frustration in this matter please feel free to give the team a call for free on 0800 519 33 33 (9am-5pm Monday to Friday) or use the contact us form on our website.

Best Wishes,
Grace

Rated 2 out of 5 stars

Constantly rejecting my transactions

Consistantly rejecting purchases
Message saying not enough funds when I am well in credit

24 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Brian,

Thank you for taking the time to leave a review. We appreciate your frustration with this matter. Please be advised to wait 48 hours before trying to make another purchase, if you need further support then please give the team a call for free on 0800 519 33 33 (9am-5pm Monday to Friday) or use the contact us form on our website.

Best Wishes,
Grace

Rated 1 out of 5 stars

It was a fraudster

It was a fraudster. Four identical transactions within 10 minutes. The ASDA retailer stopped the fourth and my bank has refunded the other three and issued another card to me. I have never bought a gift card from ASDA, nor from anyone else for decades. I have no idea where the cards were sent by the store.

17 August 2026
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Reply from asdagiftcards.com

Hi Lionel,

Thank you for taking the time to leave a review. We appreciate your frustration on this matter and we would strongly recommend that you contact report fraud who will be able support you further.

Best Wishes,
Grace

Rated 5 out of 5 stars

Easy to order

Easy to order. Never been late delivery

16 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Norbert,

Thank you for taking the time to leave a review. We are glad to hear that the gift cards are easy to order and have never been delivered late.

Best Wishes,
Grace

Rated 5 out of 5 stars
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Sam,

Thank you for taking the time to leave a review. We are glad to hear that the gift card was easy to purchase and use instantly.

Best Wishes,
Grace

Rated 5 out of 5 stars

Brilliant service

16 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Michael,

Thank you for taking the time to leave a review. We are glad to hear that you find the service brilliant.

Best Wishes,
Grace

Rated 5 out of 5 stars

Very quick delivery on her birthday

Very quick delivery on her birthday

16 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Jill,

Thank you for taking the time to leave a review. We are glad to hear that the gift card was delivered very quickly on her birthday and we hope she enjoyed her birthday.

Best Wishes,
Grace

Rated 3 out of 5 stars

Register for Account?

First time I have used Asda egift cards. I was having problems with the transaction process until I registered for an account. My email address was confirmed then 'voila' - the transaction went through smoothy...... I am assuming that it was the account which made the difference, perhaps Asda could confirm if this is so?

23 August 2026
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Reply from asdagiftcards.com

Hi Susan,

Thank you for taking the time to leave a review. We appreciate the frustration regarding the problems with the transaction process beforehand and we are glad to hear that the transaction went through smoothly and that you were able to purchase the gift card. We are always reviewing our process and your feedback is appreciated to help us amend our process.

Best Wishes,
Grace

Rated 1 out of 5 stars

I had all the cards taken by a scamner

I had all the cards taken by a scamner, so unfortunately not very happy.

22 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Stuart,

Thank you for taking the time to leave a review. We appreciate your frustration on this matter and we would strongly recommend that you contact report fraud who will be able support you further.

Best Wishes,
Grace

Rated 1 out of 5 stars

Christmas online saving card

Trying to top up cristmas saving card & payments being declined AGAIN, last time was advised to use different email as flagged as fraudulent ( obviously not) now having same issue, system is flawed & will not be saving next year with Asda. Now to go back through the process of getting this resolved AGAIN.

6 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Tracey,

Thank you for taking the time to leave a review. We appreciate how frustrating this matter is, please be advised to try another card, if this doesn't work please feel free to give the team a call for free on 0800 519 33 33 (9am-5pm Monday to Friday) or use the contact us form on our website.

Best Wishes,
Grace

Rated 1 out of 5 stars

Purchase of Egift - IMPOSSIBLE!

Tried numerous times but could not purchase egifts. Tried alternate cards, checked all information correct. Still not working.

28 August 2026
Unprompted review
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi,

Thank you for taking the time to leave a review. Please be advised that I have requested some additional information so that we can resolve this issue for you.

Best Wishes,
Grace

Rated 5 out of 5 stars

Very Quick and Efficient

The gift card arrived very quickly and exactly as instructed.

14 August 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Barbara,

Thank you for taking the time to leave a review. We are glad to hear that the gift card arrived quickly and exactly as you were advised.

Best Wishes,
Grace

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