asdagiftcards.com Reviews 

2,610
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 909 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform very easy to navigate, appreciating the exceptionally smooth ordering process when purchasing gift cards for family members. People often mention that these cards are extremely useful for managing holiday savings and gifting loved ones during expensive periods. Some reviewers were not happy with the restricted online payment methods available on the website. Consumers frequently mentioned facing unexpected difficulties and technical errors when attempting to top up their card balances over the internet. A few customers also experienced serious issues regarding account security and unauthorized transactions.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with many people praising the gift cards as a convenient... See more

User experience

Consumers find user experience to be positive, highlighting an easy-to-navigate website and straightforward... See more

Payment

Reviewers express deep frustration regarding payment issues, frequently reporting that transactions are... See more

Website

Customers had ambiguous experiences with website, praising how easy and straightforward it is to navigate,... See more

Order

Customers consistently note mixed experiences with order processes, often praising how simple it is to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Handy to top up my gift voucher and being able to just scan the screen of my phone to use this payment method... it feels as if I'm using a digital wallet... considering the impossibility of using one... See more

Company replied

Rated 4 out of 5 stars

I love the gift cards I always save for Christmas, plus the extra money asda put on in November if you reach certain amounts. I would of given 5 stars but I always have difficulty trying to put money... See more

Company replied

Rated 4 out of 5 stars

I bought a gift card for my daughter to buy her shopping in as she was having problems with her bank card, I bought it online and sent it to her easily done works right away. Great way to make sure... See more

Company replied

Rated 4 out of 5 stars

It was sent on time. My only reservation was picking set amounts i would like to have sent 2 but would have had to do it as 2 different transactions.

Company replied


Company details


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3.6

Average

TrustScore 3.5 out of 5

3K reviews

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3.6

All reviews

(2,610)

887 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi,

Thank you for taking the time to leave a review. We are glad to hear that the gift cards are easy to order and were dispatched swiftly.

Best Wishes,
Grace

Rated 5 out of 5 stars

Fast and reliable service

Fast and reliable service

22 July 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Linzi,

Thank you for taking the time to leave a review. We are glad to hear that the service was fast and reliable.

Best Wishes,
Grace

Rated 5 out of 5 stars

Good way to deliver the gift cards via…

Good way to deliver the gift cards via email and is secure

22 July 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Matthew,

Thank you for taking the time to leave a review. We are glad to hear that the email gift cards suit your preferences.

Best Wishes,
Grace

Rated 5 out of 5 stars

Really easy to buy online

Really easy to buy online

15 July 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Neil,

Thank you for taking the time to leave a review. We are so glad to hear that the gift cards were really easy to buy online.

Best Wishes,
Grace

Rated 5 out of 5 stars

Christmas gift card.

This time I found it very easy to top up my savings card.

21 July 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Sylvia,

Thank you for taking the time to leave a review, we are glad to hear that the process to top up your savings card was very easy.

Best Wishes,
Grace

Rated 3 out of 5 stars

Unfortunately I am unable to top up…

Unfortunately I am unable to top up online pounds and pence. This has to be done in store. Otherwise no issues.

14 July 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi,

Thank you for taking the time to leave a review. We appreciate your disappointment with this matter. Please make sure you register and have added your card to your account. Once you’ve logged in you’ll see a ‘top-up’ option next to your card. Just follow the instructions on screen and you’ll be topped up in minutes. If you have any further issues please don't hesitate to reach out.

Best Wishes,
Grace

Rated 4 out of 5 stars

Very easy to use straight forward

Very easy to use straight forward

4 May 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi,

Thank you for taking the time to leave a review. We are glad to hear that the gift card was easy and straightforward to use.

Best Wishes,
Grace

Rated 2 out of 5 stars

Never received gift on actual…

Never received gift on actual birthday.I had to get in touch for the gift to be re-sent.

19 July 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Jacqueline,

Thank you for taking the time to leave a review. We appreciate your disappointment and we sincerely apologize that the gift did not arrive on time for the special occasion,

Best Wishes,
Grace

Rated 5 out of 5 stars

Easy to buy

Easy to buy. Gratefully received.

19 July 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Christina,

Thank you for taking the time to leave a review. We are glad to hear that the gift card was easy to buy and that the recipient was grateful to receive it.

Best Wishes,
Grace

Rated 1 out of 5 stars
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi,

Thank you for taking the time to leave a review. We appreciate your disappointment with this matter and I have asked for the team to contact yourself. If you require any further support then please do not hesitate to reach out.

Best Wishes,
Grace

Rated 4 out of 5 stars

Quick and simple.

19 July 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Simon,

Thank you for taking the time to leave a review. We are glad to hear that the process was quick and simple.

Best Wishes,
Grace

Rated 5 out of 5 stars

So easy to do

17 July 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Philip,

Thank you for taking the time to leave a review. We are glad to hear that the process was easy to do.

Best Wishes,
Grace

Rated 1 out of 5 stars

This was a fraudulent transaction which…

This was a fraudulent transaction which has been refunded by my card provider.

18 July 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Lyn,

Thank you for taking the time to leave a review. We appreciate your frustration on this matter and we would strongly recommend that you contact report fraud who will be able support you further.

Best Wishes,
Grace

Rated 4 out of 5 stars

I love the gift cards I always save for…

I love the gift cards I always save for Christmas, plus the extra money asda put on in November if you reach certain amounts.
I would of given 5 stars but I always have difficulty trying to put money on the card on line.

10 July 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Mary,

Thank you for taking the time to leave a review. We are glad to hear that the cards help you save for Christmas.

We appreciate your frustration with this matter. Please make sure you register and have added your Christmas savers card to your account. Once you’ve logged in you’ll see a ‘top-up’ option next to your card. Just follow the instructions on screen and you’ll be topped up in minutes. You can do a one-off top up or set up a regular payment. You can also top up in store where a colleague will be able to support you. If you have any further issues please don't hesitate to reach out.

Best Wishes,
Grace

Rated 5 out of 5 stars

Super easy!

17 July 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi James,

Thank you for taking the time to leave a review. We are glad to hear that the process was super easy.

Best Wishes,
Grace

Rated 1 out of 5 stars
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi there, thank you for taking the time to leave a review. We appreciate you bringing this card issue to our attention. Our gift cards become activated at the point of sale, we would strongly recommend contacting report fraud for further support. Best wishes, Libby

Rated 4 out of 5 stars

Could be easier by retaining…

Could be easier by retaining information
Easy to use if you have the time

17 July 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi,

Thank you for taking the time to leave a review. We are glad to hear that the gift cards are easy to use however we appreciate your feedback regarding the retention of information. We are continually evaluating our services and your feedback helps us to update the services we provide.

Best Wishes,
Grace

Rated 1 out of 5 stars

Avoid ASDA gift cards they don't work !!

My wife was given a £40 ASDA gift card by a good friend. Last night tried to shop online made the order , entered the gift card details & bank details (as order was a little over the £40 ) thought was done but then got texts and emails claiming insufficient funds so went back an tried again ten minutes later same texts again , contacted customer service who advised to do it again an to check again after 5o'oclock we did still not sorted , contacted customer service again was told to try yet again which my wife did while still on the phone with them still didn't work these cards are a con , they do not work ! Disgusting that these cards are allowed to be sold when they are unredeemable Will be taking our custom elsewhere in future, absolutely astounding that a company like asda making millions in profits ever year still find it nessersary to rob customers with dodgy gift cards that can't be redeemed. Update 27/07/2026 good of you to reply (all be it a pretty generic response ) We have resolved this by using it instore Very inconvienient as store access locally is very poor and costs yet more money , but as I said before customer service (there is none very unhelpful ) were contacted twice but really could not be bothered to try to help resolve the issue combine that with poor store access an we will definately not be returning customers ,

23 July 2026
Unprompted review
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Tim,

Thank you for taking the time to leave a review. We appreciate your frustration with this matter. To be able to support you further I have requested some information so that we can resolve this matter. Alternatively, please reach out to the gift card team for free on 0800 519 33 33 (9am-5pm Monday to Friday).

Best Wishes,
Grace

Rated 5 out of 5 stars

This process with using a volunteer…

This process with using a volunteer carer to use the gift card allows me to keep my sister who lives 200 miles away from and has full blown dementia live a relatively normal life
Thank you ASDA

15 July 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi Bridget,

Thank you for taking the time to leave a review. We are so glad that the gift card allows you to support your family from far away.

Best Wishes,
Grace

Rated 5 out of 5 stars

The Asda e-voucher that I ordered for a…

The Asda e-voucher that I ordered for a special friend was emailed on time with my birthday message. Thanks.

8 July 2026
asdagiftcards.com logo

Reply from asdagiftcards.com

Hi,

Thank you for taking the time to leave a review. We are glad to hear that the e-voucher you ordered was emailed on time and with the special birthday message. We hope your friend had a wonderful birthday.

Best Wishes,
Grace

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