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Digital Marketing Agency | Wales & South West | Ascend
15 Neptune Court, CF24 5PJ, Cardiff, United Kingdom
Tom and his team have been able to provide us with fantastic support over the past year with SEO, seeing our sites traffic consistently improve month on month. His reporting and clear communication skills allow us to always feel in the loop with what's happening.
Couldn't recommend Ascend more!
The Feathered Pillow recently engaged with Ascend for the agency to take on our Website build of our recently launched Airbnb and staycation business.
Tom so far has kept us up to date with through the onboarding process, sign posted future build steps and has listened to our feedback. We are looking forward to the completion of the new website and will also look to continue the extended arm of marketing to the business through SEO and Social Media.
Sarah
Founder
Not a good experience. Had to terminate services within the first few months due to no action by Tom. Tom is a nice guy but is not technically minded and does not know the detail of what he's trying to sell. Would not recommend.
Reply from Ascend
Good afternoon Danielle,
I do not agree with your review stated on this platform. The trouble occurred when myself and the team was not given the full branding pack and other requested items of information to help us carry out the campaign accordingly nor any ounce of feedback, there is also an outstanding invoice of work we carried out in the first month, this work was carried out to the highest level of our skill set within the agency and working with no feedback or guidance by you in the initial first 4 weeks. We carried out the tasks in hand you and I discussed in our strategy meeting.
I wish you the very best in the future and I wish you success into the new year.
Thanks
Tom
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