seller of goods that fall apart and of very poor quality. customer service is NOT customer service
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
ABSOLUTE THIEVES Ordered Ski-shoes on discount and they delivered me an old model which was packed in the new model box. Not sure if this was done on purpose or accidentally, but it took them for... See more
Company replied
I ordered and paid online. My order was supposed to be ready for pick-up within 5-6 hours. After 24 hours still no news. I rang the customer service which directed me to the shop in Drogenbos. The em... See more
The North Face Larimer Mid shoes are hard to find even on the North Face site (NL) they were not available, a.s. Adeventure had them in all sizes. I was skeptic also due to seeing the reviews, but to... See more
Company replied
Company details
Written by the company
Sinds 1995 groeide A.S.Adventure uit tot hét outdoor- en vrijetijdsconcept met meer dan 50 winkels in drie landen. Ons doel? Klanten inspireren om grenzen te verleggen door hun nieuwsgierigheid te prikkelen. En dat begint al in onze winkels, waar we met een ruim assortiment, persoonlijke service én deskundig advies een wereld vol unieke ervaringen creëren. De reis eindigt trouwens niet aan de kassa, maar kent een vervolg in de wonderlijke verhalen van het A.S.Magazine. Van bergwandelaars tot achtertuinkampeerders, van wereldreizigers tot urban explorers: bij A.S.Adventure voelt élk type avonturier zich thuis. Want adventure is everywhere. Met een uitzonderlijk aanbod van outdoor, fashion en activewear tot wintersport, fietsen en badmode hebben we alles in huis voor jouw buiten(gewone) ervaringen! ----------- Depuis 1995, A.S.Adventure est devenu le spécialiste de l'outdoor et des loisirs en plein air, avec plus de 50 magasins implantés dans trois pays. Notre objectif est d’encourager nos clients à élargir leurs horizons en éveillant leur curiosité. Cela commence déjà dans nos magasins, où un large assortiment, un service personnalisé et des conseils professionnels vous ouvrent à de nouvelles expériences. Mais l'aventure ne s'arrête pas à la caisse : elle se poursuit avec les récits extraordinaires de l'A.S.Magazine. Randonneurs de montagne, campeurs amateurs, globe-trotters, explorateurs urbains... A.S.Adventure accueille les aventuriers en tout genre ! Car adventure is everywhere. Des activités de plein air au prêt-à-porter, en passant par les sports d’hiver, le vélo, l'activewear et la plage, vous trouverez tout ce dont vous avez besoin pour vivre des expériences uniques !
Contact info
Belgium
- asadventure.be
2.1
Poor
391 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very bad experiance
Very bad experiance. I ordered a yellow coat from Germany. But I received one in gold. I contacted AS Adventure several times for a free return because it was their mistake. But finally they forced me to pay the return or keep it. I will never order at AS Adventure. Very bad customer support!!!
16 January 2018
Unprompted review
Perfect online shopping experience
Great prices, fast delivery, and the items arrived in very ecologically friendly packaging (no plastic). I would definitely buy again!
21 October 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.