AS Safar Reviews 214

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, attentiveness, and constant availability, highlighting their dedication to ensuring a positive experience. The service provided is frequently described as amazing, well-managed, and professional, with many appreciating the smooth arrangements for their holidays, including travel and accommodation. Reviewers also commend the company for its excellent locations and the informative and engaging tours provided. People particularly value the guides' knowledge and their ability to make the experience memorable and spiritually uplifting.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the exceptional care and... See more

Holidays

Consumers find holidays to be positive. Many reviewers describe their trips as amazing, memorable, and... See more

Location

Customers had positive experiences with location, particularly regarding visits to various places in Makkah... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are so glad we chose As-Safar for our journey. Service was amazing. Staff is available at all times. Extremely patient with us. Very calm, clear and understandable. We received much more than expec... See more

Rated 5 out of 5 stars

My family and I have just arrived in Medina from Makkah. Great service so far. Staff have been very attentive and accessible. In particular, Siam Uddin has been exceptional. He’s gone over and above h... See more

Rated 5 out of 5 stars

**AMAZING EXPERIENCE WITH AS-SAFAR TRAVEL ** Alhumdulillah we had a truly memorable and very well managed umrah experience for the very first time in our life with AS-SAFAR travel.our 11days tri... See more

Rated 5 out of 5 stars

We booked a family Umrah with As Safar. Our experience was unrivalled. Service was spectacular. Staff was available at all times. Ready to guide. Helpful in all situations, always in a calm, p... See more


Company details

Information provided by various external sources

Narrated Abu Hurairah: The Prophet (ىلص هللا هيلع ملسو ) said: “Whoever performs hajj and does not commit any obscenity nor commit any evil, will return as sinless as a new-born child.” [Bukhari and Muslim]


Contact info

4.9

Excellent

TrustScore 5 out of 5

214 reviews

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Rated 5 out of 5 stars

Absolutely amazing Umrah experience…

Absolutely amazing Umrah experience with As Safar Travels from start to finish! Everything was handled so smoothly — from flights and accommodation to tours and transport — making the entire journey completely stress-free. The team was always responsive, helpful, and professional, ensuring every detail was taken care of seamlessly.

A special mention to Shofique, who truly went above and beyond in Madinah. His dedication, kindness, and support made a huge difference to our experience, and we’re incredibly grateful for his efforts.

Highly recommend As Safar Travels to anyone looking for a well-organised, spiritually fulfilling Umrah journey. We couldn’t have asked for better service!

21 January 2026
Unprompted review
Rated 4 out of 5 stars

Great customer service

Great customer service
Very well organised, transport was ready for both makkah and medina Airport pickup
Hotel check in was organised, although room allocation should be better organised if possible for large groups with children to be placed next to each other
Ziyarat tour maybe use other visual propts for younger children to understand different places
Umra tawaf guide need to be clear and loud for group but overall alhamdullilah great experience
Jazakallah khair siam and shafiqul

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Top notch service & genuinely good people.

We booked a family Umrah with As Safar. Our experience was unrivalled. Service was spectacular. Staff was available at all times. Ready to guide. Helpful in all situations, always in a calm, polite and courteous manner. Their service made the difference for us and was the biggest take away.

Omar Faruk was the travel agent assigned to us and he was fantastic. Available at all times. Very helpful and patient with any questions we had.

Siam & Mahbub were the ground staff assisting in Makkah. Both were very helpful and again, available at all times. Very reassuring, proactive, polite, courteous and respectful.

Shafiq was the ground staff assisting us in medina. You'll see a trend here, he was available at all times, very helpful, proactive, polite, courteous and respectful.

Road transit arranged by As Safar was comfortable. The Umrah guide we were provided was good, knowledgeable, polite, respectful, patient and most importantly guided us according to the Sunnah.

11 November 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Amazing service from start to finish, really helpful throughout my Umrah from the logistics and service, would highly recommend using AS Safar

2 November 2025
Unprompted review
Rated 5 out of 5 stars

I had a wonderful experience with As…

I had a wonderful experience with As Safar Travel! The staff were very helpful, friendly, and made the whole process smooth and enjoyable. Their excellent customer service and attention to detail truly stood out. I highly recommend As Safar Travel to anyone looking for a reliable and pleasant travel experience.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Alhamdulillah .

Alhamdulillah .
Our first umrah trip with family and the staff were amazing from beggining to end.
Bashir bhai and his crew, Jamal bhai and his sons were a true guide.
Will definitely be using their services again.

22 October 2025
Unprompted review
Rated 5 out of 5 stars

Best experience

We are so glad we chose As-Safar for our journey. Service was amazing. Staff is available at all times. Extremely patient with us. Very calm, clear and understandable. We received much more than expected. Thank you As-SAFAR for your service and we will definitely recommend to family and friends.

22 October 2025
Unprompted review
Rated 5 out of 5 stars

Very good umrah trip

The trip was very good. I would highly for you to go. I think that the visits of different places in Makkah and madina was very interesting. Personally, I might go inshaAllah. The organisers were very friendly and communicated very well with everyone.

22 October 2025
Unprompted review
Rated 5 out of 5 stars

Glad we chose As Safar again

Alhamdulillah my family and I have just returned from our second Umrah trip. When booking we didn’t hesitate to use As-Safar again as we had the best experience two years ago. Their customer service is amazing and so sincere. Brother Bashir provided a package perfect for our requirements and brothers Shofique and Mahbub and sister Rajina were always on hand for anything we needed assistance with. It’s so evident they work tirelessly to ensure everyone they host has the best Umrah experience. May Allah accept all their efforts, Ameen. Also to mention, they use great guides for the ziyarats who are very informative and a special thanks to the brother who guided us through our Umrah. He was so patient and helpful throughout.

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Umrah trip

My family and I have just arrived in Medina from Makkah. Great service so far. Staff have been very attentive and accessible. In particular, Siam Uddin has been exceptional. He’s gone over and above his requirements and has made sure our experience in Makkah has been the best it can. Alhamdulillah.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

A very stressfree and peaceful Umrah Alhamdulillah

Alhamdulillah it was a very stressfree and beautiful trip for Umrah. We went from Germany for the first time and did not know anything. Very grateful for the guides in Medinah as well as in Mekka who guided us everywhere and took care of all our needs as their own. Their knowledge about spiritual sightseeings, convenient markets/restaurants nearby as well as their constant presence helped us greatly to be stressfreee during all the spiritual practices in Medinah and Mekka. They got never tired answering our questions and also accompanied us to the airport till the end to be sure everything went smoothly. Also while performing Umrah or praying at all the special mosques they were with us and made sure that we can do it easily and correctly. So really thankful for being surrounded by these incredible ground stuff (Sister Rojhina, Brother Shafique and Mahbub).
Beyond that also special thanks to Mr. Bashir Ahmed & Abu Esa who constantly got in touch with us to know if everything was fine and if we were taken care of.

A huge stress reliver was also that all the Visa matters and transportation matters was taken care by Flyvue Travel and As-Safar.

Overall it was a very special, relaxing and a well organized journey. I would highly recommend you choosing Flyvue Travel & As-Safar if you want a comfortable and peaceful Umrah or Hajj (and especially if it is your first time there).

7 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Hospitality and Professional Staff!

Review:
This has truly been one of the best experiences I’ve ever had — I would confidently give it a full 5/5. From start to finish, everything was excellent. The staff, especially Siam Uddin and Shafiqul Bhai, went above and beyond to make my stay comfortable and enjoyable. They were exceptionally polite, helpful, and professional, always serving with genuine care and respect.

Their dedication and hospitality reflect the high standards of this place and its management. I felt genuinely welcomed and well looked after throughout my stay. I sincerely appreciate everyone for their outstanding service — you’ve set a new benchmark for quality and warmth.

Highly recommended to anyone looking for a truly pleasant and memorable experience!

Anfor ullah

5 October 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Performance

Alhamdulilah as safar made my trip very easy and gave clarity on every step of the way. I’ve never had any issues and the package was more than satisfactory. If I get another invite to do umrah inShaAllah I’d definitely go to as safar for my planning

18 September 2025
Unprompted review
Rated 5 out of 5 stars

Going above and beyond

The professionalism, good adaab, aklaaq and going above and beyond. Cant put into words just how greatful i am. The trip was for a youth group which my son joined, but as he is my mahram, i asked if they could organise my travel with him, and book my accommodation which they did. My nephew also went, and later his mum joined me too. They didnt have to do this. They had to ensure that our sons always travelled with us which is going above and beyond. Adding extra vehicles and guides (female) to support us was not in the package, all this was extra. They even tried to get us the best deals for price and gave us naseeha, we handt planned to visit masjid Quba, but they insistent that it was so reward able to do and again they organised demale staff for us. They even the same speaking language for my sister in law for the guidelines of how to preform umrah. Literally in debt to this groups organisers. May Allah grant them jannahtul ferrdous and give them reward like no other. Ameen.

17 September 2025
Unprompted review
Rated 5 out of 5 stars

**AMAZING EXPERIENCE WITH AS-SAFAR TRAVEL…

**AMAZING EXPERIENCE WITH AS-SAFAR TRAVEL **
Alhumdulillah we had a truly memorable and very well managed umrah experience for the very first time in our life with AS-SAFAR travel.our 11days trip was smoothly arranged from beginning to end.we stayed 4 days in madina and 7days in makkah.
I can’t thank the AS-SAFAR team enough for their support and guide all the way through our trips.The ziarah tour in both holy cities were also very special and memorable.
Couple of people name I have to mention who made our whole trip is amazing brother Bashir (uk) ,Brother jamal,Brother md shafiqul islam (madinah) and uncle siam (makkah).A huge thank yous all for your special care,support and guide all the way from start to end of our journey..The whole team was very helpful,kind and knowledgeable.
I highly recommend AS-SAFAR travel to anyone planning to do umrah,Jazakallah khairan ❤️

2 September 2025
Unprompted review
Rated 5 out of 5 stars

A truly memorable experience

Alhamdullilah this was my first time going for Umrah and it was an experience of a lifetime. I had travelled with a big family staying in Medina and Makkah 5 days each. I genuinely believe my experience would not have been the same without flyvue Travel. The planning and arrangement was perfectly carried out I honestly could not think of a single complaint I had. The amount of care and professionalism along with knowledge of Islam the guides had were unmatched. The ziarah in both city’s were truly amazing I learned a great ordeal. Every single aspect of my trip was tremendous.

Their team which I experienced truly made the trip memorable the friendliness and attention to detail were amazing. For Uncle Jamal I could not express in words the gratitude I have for him he had treated me as a nephew of his own and taught me a tremendous amount which I am forever grateful , that goes for the whole team as well they truly made it an amazing trip.

I would not be writing this review if I didn’t believe this is the best agency to book with I highly recommend booking with them. although having encountered some
Difficult situations they assisted us the entire way through. I thank the team for the memorable blessed experience I’ve had and could not have asked for a better experience.

1 August 2025

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