Artuvate Reviews 

620
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 547 reviews, reviewers had a great experience with this company. Many customers praise the product's effectiveness in reducing neck pain, improving range of motion, and enhancing sleep quality, often noticing immediate relief and appreciating its high quality and comfortable design. People also frequently highlight the excellent customer service for quick responses and accommodating assistance. However, some customers also noted that the product did not provide the expected relief or felt misleading about its advertised functions, with a few experiencing discomfort or headaches. Additionally, a small portion of people experienced quality concerns like a burning smell, faulty cords, or the product needing constant power connection, and some reported issues with customer service responsiveness.

What people talk about most

Product

Customers consistently note positive experiences with the product, with many expressing satisfaction and even... See more

Quality

People report positive experiences with product quality, with many reviewers praising its incredible... See more

User experience

Customers had positive experiences with user experience, finding the product easy to use and providing a... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent, responsive, and... See more

Response time

Users describe positive interactions with response times, frequently praising the quick and efficient... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like the FisioRest pillow and feel like it really improved my neck range of motion within 2 uses. What I'm not a fan of is the constant emails saying I can get 50% off my next order when that does... See more

Rated 5 out of 5 stars

I started using the pillow last night and the vibrations felt odd but were very soothing. I have osteoporosis and chronic neck pain from injuries over the years. I'm 70 and didn't expect relief, but i... See more

Rated 5 out of 5 stars

As most, I was skeptical at first. That is until my second day when I realized my pain was reduced by fifty percent. Yes, it's true! I'm now on day 6 and it's getting noticeably better. I definitely... See more

Rated 5 out of 5 stars

I have developed osteoarthritis in my neck from 2 car crashes several decades ago. I'm using the FisioRest neck massager as part of my pain management. The Artuvate Company recommends that you use it... See more


Company details

Written by the company

Artuvate was founded with a simple yet powerful belief: that health and well-being aren’t just gifts—they’re built with care, consistency, and the right tools. Our journey began by listening to countless stories of people struggling with pain, whether it’s the stiffness of the neck, discomfort in the back, or the weariness of everyday strain. We recognized that life’s challenges can take a toll, but we also believe in the power of solutions that truly work. That’s why at Artuvate, we blend innovation with empathy, creating products designed to ease pain and empower you to reclaim your comfort and confidence.


Contact info

4.2

Great

TrustScore 4 out of 5

620 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 1 month

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4.2

All reviews

(620)

570 reviews in the last 12 months

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Rated 4 out of 5 stars

Worth the purchase

As other customers have mentioned, the massage feature takes a little getting used to since it varies in speed and pressure. Overall I find it a very good product which brings relief to my neck.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

My products arrived quickly and were…

My products arrived quickly and were great! The leggings provide a lot of support and move well. The sports bra helps correct my posture and gives me a nice amount of compression. I bought these to help with ehlers danlos symptoms and they are helpful for reducing my pain.

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Now you asked ‘honest’ I’ll be that

Now you asked ‘honest’ I’ll be that. After 7 days, 2 x day, I feel not one iota of difference, physically. BUT, a wonderful relaxing experience, soothing mentally. So for that alone, worth it - to me. Let’s see if time makes a difference,
Product is excellent, easy to use, and comfortable. The Neck Pillow really good, and powerful. The Back one? Not nearly so powerful, did not feel it was doing much.the Neck one, a joy to use, could do it over and over. Only tried the Patches once, have t really needed them - yet. So that’s my initial thoughts, let’s see what time does, I’ll certainly go on using the Neck one. That’s the total truth of how it was, for me. AD.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

I love my FisioRest

I purchased my Artuvate FisioRest on 2/16/26. I had to wait a few weeks to use it due to having a hip replacement. I started using it in March. I have had severe intermittent neck pain (occurring pretty much every few days) since my mid 20s and I am turning 67 shortly. I was skeptical. I've tried acupuncture, epidurals, nerve blocks, chiropractic, PT, massage, heat, ice, otc pain products, you name it! Nothing helped. Sometimes the pain lasted for 3 days. Once the pain lasted for SIX days straight! Well, boy was I happily surprised. Once I started using my FisioRest, I noticed quite a differene. I use is every single night for 20-30 minutes. In the past 10 weeks, I have had 2 incidents of neck pain. One was due to PT (doing too much arms over the head exercises) and one last week while on vacation, as I did not pack it! It has really improved my life. I will continue to use it nightly and I'm bringing it on the next vacation! My stomach is so happy that I am no longer killing it with excedrin! It is worth every penny I paid for it. To not have chronic neck pain anymore is amazing!

27 May 2026
Unprompted review
Rated 4 out of 5 stars

Awesome products!

I’d give this neck and back massager 4 out of 5 stars. It provides strong, soothing pressure that really helps relieve tension after a long day, especially around the neck. The heat function is a nice bonus and adds to the relaxation. It’s easy to use and feels well made, though the intensity can be a little too strong at times and the fit may not be perfect for everyone. Overall, it’s a great product for everyday muscle relief and well worth trying.

22 May 2026
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible ! After using for 3 days it made my neck worse! Couldn’t sleep after I used it an hour before sleeping. They wouldn’t let me return it unless it was 30 days and it cost over $100 to return the quantity I didn’t order and charged 20% restocking fee!
Over-Rated and doesn’t have a wireless battery like I thought I was getting!Also they don’t offer free return shipping!

9 April 2026
Unprompted review
Rated 4 out of 5 stars

Pretty good… but not amazing.

My experience with the FisioRest pillow has been great! My order arrived in a timely manner, and the pillow feels nice! 2 reasons I didn’t give 5 stars: saying that the pillow provides any kind of traction is a stretch, also, although the vibrations feel good, I wish I could choose my favourite mode and not have them cycle through all the time. That being said, for the price, I’m still happy I purchased the FisioRest!

23 May 2026
Unprompted review
Rated 5 out of 5 stars

Only just started using it but I've…

Only just started using it but I've noticed a difference already. I don't wake up with a stiff neck any more and go to bed feeling much more relaxed and less tense. The heat setting is brilliant; the different massage settings are amazing. Really pleased with this quality product and can't wait to keep using it to feel the benefits.

22 May 2026
Unprompted review
Rated 1 out of 5 stars

The product is misleading

The product is misleading. It's a heated vibrating pillow. They force you to keep the product for 30 days, charge 20% restocking fee IF they approve the "inspection" and you must return EVERYTHING. Returns are your cost and international.

Paypal declines a case because 30 days has gone by. Artuvate won't even engage on conversation until 30 days passes.

Customer service is awful. The product is awful. Misinformation and false claims.

So it's a vibrating heat pad. Its loud. It's stinks. Doesn't help with pain or migraines. Others get annoyed by the vibration and noise. False claims, misleading, garbage.

16 April 2026
Unprompted review
Rated 1 out of 5 stars

When I realized that I could only use…

When I realized that I could only use this item plugged up, I didn’t like that so I had to wait my 30 days before I could return the item. So I had to return the item, but I had to return it back to China, which cost me $35 instead of sending it back to the company in the states to get a refund so the address that I was provided to send it back overseas came back no such person or no such company so now I’m out of $135 if you sent the package to me from a company and in the states, then I should’ve been able to return the same item to the company in states do not buy this company. If you know you’re not gonna want to return it because I am still dealing with this company, trying to get a refund of my money and just know if you want a refund you’re gonna be sending it overseas not to a company in the United States

3 April 2026
Unprompted review

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