Artura Vehicle Repair Solutions Reviews 

12
TrustScore 4.5 out of 5

4.4

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Company details

Written by the company

At Artura, we foster strong partnerships with insurance companies, brokers, claims management companies, fleets, and individuals in need of vehicle repairs. Our collaborative approach allows us to create and execute cutting-edge processes throughout the vehicle repair phase of a claim. These innovative solutions not only bring advantages to our partners but also enhance the overall experience for their customers. Furthermore, we offer comprehensive Estimating and Engineering solutions in-house, catering to both bodyshops and insurers. Our aim is to deliver unparalleled optimization and equitable pricing that benefits all involved parties


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4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

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4.4

All reviews

(12)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

From first speaking to them

From first speaking to them , to the finalisation and return of my vehicle and quality of repairs everything was exemplary, I will use Artura for any claims I may need to make in future be mindful of the insurance companies using delay tactics to get you to use their garage’s for substandard cheap repairs to save themselves money, I cannot recommend Artura any higher even though the insurance company added money for using a private company I still ended up actually paying less than my excess and my car looks like it just drove out of a showroom when it could have been written off by some companies just to save themselves money

15 October 2025
Unprompted review
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Reply from Artura Vehicle Repair Solutions

Thank you for your kind review Stuart, we're so pleased that you were extremely happy with your repair and the service you received from our team. If we can be of assistance in the future please let us know. From all the team at Artura.

Rated 5 out of 5 stars

Would recommend

Artura has been great from start to finish. I have not been through this process before but I was kept informed/up to date throughout which I found really reassuring. I also really appreciated the quick responses to my queries. I never had to chase for a response. Everyone has also been really nice and helpful which put me at ease too!

13 October 2025
Unprompted review
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Reply from Artura Vehicle Repair Solutions

Thank you so much for your review, we are so pleased you were happy with the service you received. If we can help in the future, please let us know. All the best, from all the team at Artura.

Rated 5 out of 5 stars

Would highly recommend Artura…

Damaged my car quite badly by accident (first time ever bumping my car in 8 years of driving) and Artura was recommended to support me in the process of getting my repairs under way and claiming through my insurance.

From the moment I spoke with Anthony Heard to today when I collected my car from the garage, I have nothing but positive feedback. I have never made a claim through my insurance before so did not know how the process worked; however, Anthony took a considerable amount of time to ensure I was fully informed and put me at ease. Communication from Artura’s claims department was also excellent from start to finish, not to mention the garage that had been selected to complete the repairs.

I cannot thank Artura enough, particularly Anthony for making my experience less daunty and stress-free.

I would highly recommend Artura.

2 September 2025
Unprompted review
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Reply from Artura Vehicle Repair Solutions

Hi Holly, thank you so much for this fantastic review, it means alot to all of us here at Artura.

All the best

Rated 5 out of 5 stars

I have worked with the Artura team over…

I have worked with the Artura team over a number of years now and they are a highly professional team and excel in delivering the best possible outcomes for their customers.

2 June 2025
Unprompted review
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Reply from Artura Vehicle Repair Solutions

Hi Scott, thank you for your kind review.

Rated 5 out of 5 stars

Great Service

Accident which required side panel to be replaced and mirror. Company contact was great - keeping me informed of the process. Also had access to a car which was very helpful. The garage service assigned to was also great. A service worth considering.

23 June 2025
Unprompted review
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Reply from Artura Vehicle Repair Solutions

Hi Allison, thank you for your kind review, it's great to hear you were very happy with the service you received. If we can be of any assistance in the future, please let us know.

Rated 5 out of 5 stars

Rear end bump

My daughter passed her test and within a week she was rear ended at a roundabout. Artura looked after everything from dealing with the other insurance company to the repair and courtesy car. A simple solution and no involvement from our insurance. Great service.

2 April 2025
Unprompted review
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Reply from Artura Vehicle Repair Solutions

Hi Peter, thank you for your kind review, it's great to hear you were very happy with the service you received. If we can be of any assistance in the future, please let us know.

Rated 5 out of 5 stars

Friendly staff who kept me informed on…

Friendly staff who kept me informed on progress throughout the job. And an excellent job it was!

20 June 2025
Unprompted review
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Reply from Artura Vehicle Repair Solutions

Thank you for your kind review, it's great to hear you were very happy with the service you received. If we can be of any assistance in the future, please let us know.

Rated 5 out of 5 stars

Very impressed with the service I…

Very impressed with the service I received with great communication and regular updates. The whole process went very smoothly and I felt like I was really looked after.

19 May 2025
Unprompted review
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Reply from Artura Vehicle Repair Solutions

Hi Denise, thank you for your kind review, it's great to hear you were very happy with the service you received. If we can be of any assistance in the future, please let us know.

Rated 5 out of 5 stars

Great experience with Artura and their…

Great experience with Artura and their network of repairers. Vehicle was promptly inspected and despatched for repair. Vehicle was returned to me whilst I was on Holiday about 2 hours away. Only issue was the £150 gift towards insurance which seemed a new process and took sometime sort

18 June 2025
Unprompted review
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Reply from Artura Vehicle Repair Solutions

Hi Mark, thank you for your review, we are glad you were happy with the service you received. If we can help again in the future, please let us know.

Rated 5 out of 5 stars

Top service!

Repair work was carried out really quick and they done an amazing job, Smooth process from start to finish. Can’t fault them, highly recommend!

22 May 2024
Unprompted review
Rated 5 out of 5 stars

I was really impressed with the service…

I was really impressed with the service I received, everything was sorted out nice and quickly and there was good communication throughout the process. I would definitely recommend to friends and family.

1 May 2024
Unprompted review
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Reply from Artura Vehicle Repair Solutions

Hi Stuart - thanks for your kind review, we are glad we could help and that everything went smoothly.

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