Frame arrived in excellent condition---good packing. Frame quality was as expected--good/decent perhaps not great, but completely acceptable. Low glare plexiglass works well. Size is perfect. Onl... See more
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Review summary
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Ordering was a success! I love that they offer an explanation on what to measure to ensure you get the right size frame. This made ordering for my artwork easy and it ensured I received the exact fram... See more
Company replied
I've ordered numerous frames from ArtToFrames and I'm impressed with the quality of the product and the detail and care in packaging. All items received have been perfect, but the most recent order c... See more
Company replied
Company details
Information provided by various external sources
Preserve all your life's important moments with custom frames online with Art To Frame's great collection of online frames. Call us today at 718-788-6200.
Contact info
5th Avenue 770, 11232, United States
- arttoframe.com
3.9
Great
185 reviews
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BUYER BEWARE
I own a photography studio and I purchased this to see if it would be a good fit to offer our customers. This frame received is not even close to the "muted gold" color shown in the listing photo. It is made out of cheap plastic-like material coated to look like wood. Complete rip off and waste of time trying to return this. Seller is unwilling to pay for shipping label even though the item is incorrect and not as described. I would never offer our customers such an over-priced, inferior quality and inaccurately described frame.
3 November 2020
Unprompted review
Always affordable and fast delivery!
Always affordable and fast delivery!
I know they experienced some delays over the last few months but was told due to covidvirus their whole production and frame mold provider supply chain were effected.
Their frames are high quality and best price online for largest collection online.
1 October 2020
Unprompted review
4 months and still no frames
4 months and still no frames. I ordered 3 frames and after 5 months had yet to see them. I had inquired the status of my order 4 times and got the same response every time that they would expedite my order. Finally the last time I inquired they said the frame I wanted was on back order. I told them that I was upset that they never communicated delayed times or back orders and that every time I wanted to know the status of my order I had to inquire. I told them I wanted a refund and they refunded me and did not say sorry for the inconvenience or anything. Terrible company and terrible customer service. I would not recommend purchasing frames from here at all. Since then I placed an are through Frame it Easy and I should receive it within 1 week. With so many other online framing websites I would not use ArtToFrames.
22 July 2020
Unprompted review
Custom Ordered Size Arrived Perfectly
Custom Ordered Size Arrived Perfectly
I ordered a custom sized floating acrylic frame for a unique item I wanted to hang. The frame arrived exactly as I expected it to, and it was cut perfect to size. It is a quality frame, and looks great on the wall. It arrived 2-3 days after shipped, so it was very fast.
6 May 2019
Unprompted review
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