Art On Stone Reviews 

566
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, noting that the stone prints and custom photo work truly exceed expectations. Consumers also highlight the extremely smooth ordering process, prompt communication, and careful packaging that ensures safe delivery without any transit damage. Some people were satisfied with the fast local pickup options available, making order collection very convenient during busy holiday seasons. Customers additionally love receiving thoughtful extra complimentary gifts with their purchases. Buyers frequently mention how wonderful these personalized items are as unique keepsakes and presents for family and friends.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the exceptional quality, vibrant... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the finished pieces and... See more

Order

People report positive experiences with order, highlighting seamless ordering processes and quick delivery... See more

Service

Consumers find service to be exceptionally positive, praising the helpful, friendly staff and prompt... See more

Delivery service

Clients share positive opinions on delivery service, noting that orders arrive promptly and quickly.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Art on Stone prepared custom coaster sets for all the delegates and speakers at Sport Event Exchange BC 2025. We received comments from delegates all day stating how beautiful they were, what great qu... See more

Company replied

Rated 5 out of 5 stars

Our art on stone project turned out amazing! We ordered a custom 6x6 vertical triptych mounted on barn board. The pictures were clear and the product was very sturdy and well made. The company is also... See more

Company replied

Rated 5 out of 5 stars

I submitted and number of photos and they came back with better versions of what I sent. Especially eliminating background people etc. They also focused on enhancing where the granite works best. I... See more

Company replied

Rated 5 out of 5 stars

The packing was well done and arrived in excellent condition. Well presented and 2 complimentary coasters were added to my order. I was very impressed and the product was exactly what I hoped for.... See more


Company details

  1. Decoration and Interior Design Store
  2. Corporate Gift Supplier
  3. Photography Service

Information provided by various external sources

We create personalized photo gifts of coasters, trivets and larger custom stones from your own photos or from our original JDN Photography Canada award-winning collections. Art On Stone pieces are created by hand in Horseshoe Valley, Ontario, Canada using an artist’s touch to ensure the absolute best quality for your own ‘art on stone’.


Contact info

4.9

Excellent

TrustScore 5 out of 5

566 reviews

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4.9

All reviews

(566)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful quality product

Beautiful quality product
Easy to order
Excellent service.
Quick response to orders.

17 November 2025
Art On Stone logo

Reply from Art On Stone

Thank you, Margaret, for your kind review and for your continued business with us. As a painter 🖌 and artist 🎨, your trust means so much to us. Recreating your beautiful paintings on a stone medium is truly a pleasure, and we’re honoured to be part of bringing your artwork to life in a new way. We look forward to many more collaborations in the future.

Rated 5 out of 5 stars

Art in Stone is an amazing company

Art in Stone is an amazing company. I have just received my third order from them. All so unique. Everyone I have gifted their work to have loved them. I have some pieces as well and love them all. Their turn a round time is fast. They are amazing to deal with. I have had questions and they promptly respond.
Not to mention I love supporting Canadian business. I will be back for more for sure
Thank you so much

30 November 2025
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Reply from Art On Stone

Colleen, thank you so much for your incredibly kind words and for being a loyal, repeat customer. Your feedback truly means the world to us. We put our hearts 💕 into every custom piece we create, and hearing that we’ve exceeded your expectations is exactly why we do what we do. We’re so grateful for your support of our Canadian 🍁 business and look forward to creating many more meaningful stone pieces for you in the future.

Rated 5 out of 5 stars

Excellent gift idea!

This is my second time ordering from Art on Stone. The service is great! Product arrived quickly and is well wrapped to protect it.

15 November 2025
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Reply from Art On Stone

Thank you, Jessica, for trusting Art On Stone a second time with your personal photo coasters. We truly appreciate your continued support. Protecting our shipments is just as important to us as creating the stones themselves, and we’re so glad to hear the care put into packaging was noticed and appreciated. It means a lot to know the entire experience — from production to delivery — met your expectations.

Rated 5 out of 5 stars

The coasters were perfect

The coasters were perfect. The photos look amazing and they make the perfect gift! Super fast service as well.

29 November 2025
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Reply from Art On Stone

We’re so grateful you took a moment to share your feedback, Nic, and for continuing to choose Art On Stone. It’s always a pleasure recreating stunning scenic photography and wildlife on our stone photo products, and we’re so glad they help bring back special memories as a meaningful, personal gift.

Rated 5 out of 5 stars

Wonderful very pleased

Wonderful very pleased

15 November 2025
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Reply from Art On Stone

Thank you so much, Rosy, for taking the time to leave us a review and for choosing Art On Stone for your first order. We truly appreciate your support. It was a pleasure recreating your wonderful summer cottage memories on stone coasters, and we’re so glad you’re pleased with the results.

Rated 5 out of 5 stars

Great concept, great quality

This was our first order with Art on Stone and we were not sure how it would turn out. First off, the order process was seamless and very easy to use. Second, the turn around time was very good. Third, and most importantly, the quality was excellent and exceeded our expectations. We were so impressed we ordered two more sets.

24 November 2025
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Reply from Art On Stone

Tom, thank you so much for taking the time to share your experience. We’re really pleased to welcome you as both a new and now repeat customer, and even happier to hear that your first order exceeded expectations. 👏 Capturing furry 🐶 friends 🙀 on stone is always a joy for us, and it’s wonderful to know it inspired you to create two more sets. We look forward to crafting more keepsakes for you!

Rated 5 out of 5 stars

The photo print quality was great and…

The photo print quality was great and the order was delivered quickly.

25 November 2025
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Reply from Art On Stone

Sean, thank you for sharing your review and for choosing Art On Stone for the first time. It was a pleasure bringing your sailing memories to life on stone, and we’re glad to hear the print quality and quick delivery met your expectations. We’d be delighted to create more pieces for you whenever the next memorable moment comes along.

Rated 5 out of 5 stars

The product exceeded my expectations…

The product exceeded my expectations and communication was excellent. Their staff even noticed that I could have packaged some items, into a bundle to save some money. They notified me of the savings and refunded the difference automatically. Top notch move! Then they added a ‘free gift’. What!!!!

24 November 2025
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Reply from Art On Stone

Jeff, thank you for taking the time to share your experience — we truly appreciate it, especially as a first-time customer. We’re glad our team caught the opportunity to bundle your items and pass along those savings. Our 5-piece coaster and trivet set is easy to miss, and it’s always a pleasure to help customers get the best value.
And of course, adding a little surprise gift 🎁 is one of our favourite ways to brighten someone’s day.
We’re thrilled to have exceeded your expectations, and we’d love to help you bring more of your memories to life on stone whenever inspiration strikes.

Rated 5 out of 5 stars

A very special gift.

The coasters I ordered are fantastic. I can not wait to give them to my girls. They photos are of our beloved cat who recently passed away so no doubt there will be tears. Such a special keepsake, not your average photo in a frame.
Everything was packaged really well and there was no chance anything would break in transit. Love the wooden stands I ordered too. These special gifts will NOT be used as coasters but as art on display. I have wanted to order something from this Canadian company for years and now I have and would 100% do it again!

25 November 2025
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Reply from Art On Stone

We’re deeply honoured to help you preserve the memory of your beloved family cat 🙀 on stone. Thank you for taking a leap of faith and finally ordering from Art On Stone — a proud Ontario-made, Canada-made artisan photography and print studio. 🎨 📸
We’re so glad the coasters and wooden stands arrived safely and that they’ll be displayed as meaningful art pieces for your girls. Knowing these keepsakes will hold such sentimental value truly means a lot to us.
Welcome as our newest customer — and thank you again for your beautiful review. We’d be grateful to create for you anytime.

Rated 5 out of 5 stars

Beautiful Coasters

Custom coasters turned out great and they even included a free bonus one! Happy to support an Ontario company!

21 November 2025
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Reply from Art On Stone

Carly, we’re so glad you loved your custom coasters! It was a joy bringing some cottage memories to life on stone. We’re thrilled you enjoyed the bonus coaster as well.
Thank you for supporting an Ontario-made, Canadian company — and for trusting Art On Stone with your first order. We look forward to creating more special memories for you in the future!

Rated 5 out of 5 stars

The coasters were beautiful

The coasters were beautiful, done quickly arrived safely
One small problem- I emailed a change but obviously you did not read the message

23 November 2025
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Reply from Art On Stone

We’re so glad to hear that you’re pleased with your custom stone photo coasters! We’re sorry that your message about the change somehow got lost in cyberspace.
It was a pleasure creating your order, and we hope your son loves his unique gift as much as we enjoyed bringing it to life. Thank you for sharing your feedback with us!

Rated 5 out of 5 stars

Amazing Personalized Piece

The piece that was created for me is absolutely beautiful. It was such a wonderful gift. The staff were very responsive and helpful in answering my questions. I highly recommend Art on Stone!

8 November 2025
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Reply from Art On Stone

What a joy to hear how much you loved your Custom Triptych on reclaimed barn board, Melissa. Always happy to bring this beautiful piece to life. We truly appreciate your decision to shop local with Art On Stone.

Rated 5 out of 5 stars

Superb quality

Superb quality, as always; plus thoughtful extra gift included!

19 November 2025
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Reply from Art On Stone

Thank you, Mike, for your wonderful review and for being a repeat customer!
We’re delighted you trusted us again with another custom stone order mounted on barn board. We love adding little surprises to our customers’ orders — just as you often delight your family and friends with the uniqueness of Art On Stone custom gifts.

Rated 5 out of 5 stars

A quick correction of an error in my…

A quick correction of an error in my order.

18 November 2025
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Reply from Art On Stone

A big thank-you Sandy for your kind review — and for your patience. 💛
We appreciate you letting us know about the wrong images of your paintings so we could quickly print the correct ones and get your order to you.
Sometimes little hiccups happen during the busy holiday season, but we always do our very best to respond promptly and make things right. We’re grateful for customers like you.

Rated 5 out of 5 stars

Conference Gift Magic

Art on Stone prepared custom coaster sets for all the delegates and speakers at Sport Event Exchange BC 2025. We received comments from delegates all day stating how beautiful they were, what great quality they were. In fact, we had some VIPs seek us out asking for coasters so they could take them home! Well done Art on Stone. Your attention to detail and quality of your product is unmatched!

15 November 2025
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Reply from Art On Stone

We’re so grateful for your kind words, Jacquelyn!
It was our pleasure to create and deliver your order of over 300 custom coasters in less than 3 days, shipping from Ontario to British Columbia in just 24 hours.
We’re thrilled to hear that the delegates and VIPs found these conference gifts to be truly magical! We take great pride in our attention to detail and quality, and your feedback means so much to the Art On Stone team.

Rated 5 out of 5 stars

This is a fantastic gift idea

This is a fantastic gift idea. Art On Stone has captured the unique gift award. You provide the photo and they do their magic. I can hardly wait for my family members to open their Christmas gifts.

15 November 2025
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Reply from Art On Stone

Thank you, Sue, for your first order with Art On Stone!
We loved helping you turn your special memories into custom photo stone coasters and trivets — what a fantastic gift idea! There’s nothing quite like the excitement of giving a gift that captures moments your family will treasure forever.
We also truly appreciate you shopping locally and letting us be part of preserving your memories in such a unique way! 📸 🎄 ♥

Rated 5 out of 5 stars

Easy ordering

Easy ordering, fast delivery, gorgeous product.

15 November 2025
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Reply from Art On Stone

Another wonderful first-time customer created special photo memories on our custom stone coasters — and they turned out beautifully.
Thank you, Cathy, for trusting us with your memories and choosing Art On Stone to bring them to life. ♥
We’re honoured to be part of preserving moments that matter.

Rated 5 out of 5 stars

Easy to make a special gift

It was easy to upload the photo. I was notified when the trivet I ordered was being shipped. The company is generous and included a gift (actually 2) which was much appreciated. I like the burlap bag that the products came in. I am giving them as a gift so it is an attractive way to present them.

10 November 2025
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Reply from Art On Stone

Thank you, Judy, for your lovely review and for being a repeat customer. We truly appreciate you shopping locally and supporting Art On Stone.
We’re so glad to hear how easy it was to upload your photo and that the shipping notifications were helpful. And we’re delighted that you enjoyed the little gifts included in your order — it’s always fun to add a small surprise! 🤨 😊
We take pride in using sustainable packaging, from our paper wrapping to the burlap bags 🎁 that make each piece gift-ready the moment it arrives. It means a lot to know you found them both attractive and practical for gift giving.

Rated 5 out of 5 stars

Great products

The coaster and trivet turned out wonderful! They order was completed quickly and pick up was very smooth. Highly recommended

9 November 2025
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Reply from Art On Stone

Thank you, Veronica, for your wonderful review and for choosing Art On Stone as a new customer!
We truly appreciate you shopping locally. We were so happy to create your cottage memories through your custom coasters and trivet set, and we’re delighted to hear everything turned out beautifully.
Thank you again for your support — and for recommending us!

Rated 5 out of 5 stars

Love the finished product and what a…

Love the finished product and what a lovely touch adding the smaller coaster.

9 November 2025
Art On Stone logo

Reply from Art On Stone

Thank you so much for your review, Margaret!
We’re delighted to hear you loved your custom photo trivet — your adorable furry friend made it such a joy to create 🐶. And we’re glad the little bonus coaster brought a smile to your face! It’s always fun surprising our customers with a small extra treat in their box.
Thank you for choosing Art On Stone and for shopping locally. We truly appreciate it!

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