So pleased we changed our service agreement to Arton, since we joined them they have been absolutely first class, their team are friendly, knowledgeable and efficient. Pricing is sensible and they r... See more
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Review summary
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We are delighted with the service we get from ARTON. Rang this morning and engineer, Jon, here this afternoon. He resolved the problem and our hot water system now back up and running. He is friend... See more
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Couldn’t be happier with the Team at Arton. Everytime we have used them previously they have been great and on this occasion they surpassed themselves. Great communication and swift response. W... See more
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Two men turned up on time (early), very courteous and very efficient. As they continued, they cleaned up everywhere and kept us advised on progress. After completion, we were given a thorough tutorial... See more
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Company details
About Arton Plumbing & Heating
Written by the company
Arton Plumbing & Heating is a trusted, family-run business with over 35 years of experience. Our expert engineers are fully qualified in Natural Gas, Oil, and LPG, delivering top-quality workmanship across boilers, heat pumps, air conditioning, and care plans. Customer service is at the heart of what we do. We also support landlords and letting agents with annual gas safety checks, boiler servicing, and remedial work. As Gas Safe and Oftec registered professionals, you can rely on us for safe, efficient, and expert service.Same-Day Emergency Call-Out Guarantee
Care plan customers get priority, with emergencies handled the same day if you call before 10 AM
As an Arton care plan customer, call before 10 AM to guarantee a same-day emergency call-out. In 2024, we achieved a 100% success rate, proving our commitment to fast, reliable service. Even if you’re not a care plan customer, we strive to reach you as soon as possible, Prioritising emergencies and vulnerable customers.
Contact info
2 James Whatman Court, Turkey Mill, Maidstone, ME14 5PP, Maidstone, United Kingdom
- 01622749700
- info@artonheat.co.uk
- artonheat.co.uk
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
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Very professional and friendly service
Very professional and friendly service. Highly recommend.
24 November 2025
Reply from Arton Plumbing & Heating
Thank you for your feedback. We’re pleased to hear you found our service professional and friendly, and we really appreciate your recommendation.
Av first class job
Avery competent ewngineer, clean and tidy. After the power flush the boiler is as quiet as ever it has been.
thank you
16 January 2026
Reply from Arton Plumbing & Heating
Thank you for your kind feedback. We’re delighted to hear you’re happy with the power flush and that your boiler is running quietly again. It’s great to know the engineer left everything clean and tidy — we’ll be sure to pass on your thanks!
…Boiler Repair
Arton were quick in coming out to diagnose the problem with the our boiler and it was fixed the following day. The engineers were very polite and professional .I would highly recommend them.
20 January 2026
Unprompted review
Reply from Arton Plumbing & Heating
Thank you for your kind review. We’re pleased we could attend quickly, diagnose the issue, and have it resolved the following day. It’s great to hear the engineers were polite and professional, and we really appreciate your recommendation.
Reply from Arton Plumbing & Heating
Thank you for your feedback. We’re glad to hear you found the communication clear and the service friendly and efficient. We really appreciate the recommendation.
Reply from Arton Plumbing & Heating
Thank you for your feedback. We’re pleased to hear you found our staff helpful and professional, and we really appreciate you taking the time to leave a review.
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
We’ve used Arton Services for many years for servicing and repairs, and Dave and the whole team are always excellent. Really good timing, very efficient, and clearly know what they’re doing.
It’s a great family-run business and you can tell they take real pride in their work. Friendly, reliable, and professional throughout.
Would definitely recommend Arton Services to anyone.
Andy S
21 January 2026
Unprompted review
Reply from Arton Plumbing & Heating
Thank you so much for your continued loyalty and such a thoughtful review. We’re really pleased to hear that Dave and the whole team continue to deliver the level of service you expect, with good timing, efficiency and clear expertise. It means a lot to be recognised as a family-run business that takes pride in its work. Thank you for your recommendation — it’s genuinely appreciated by all of us.
Professional company
Professional company that sticks to what it says. Had a fault on my heating system which turned out to be two different issues. Engineer fixed one from parts he carried in his van but had to order parts for second problem. Showed me the faults as they were found and explained exactly what was happening. Second visit again was exactly as planned. However the first part replaced was also faulty and this was again quickly diagnosed and replaced by the second engineer all on the second visit. Very happy with the service and will not hesitate to use them again.
22 January 2026
Unprompted review
Reply from Arton Plumbing & Heating
Thank you for taking the time to leave such a detailed review. We’re really pleased to hear you were happy with the way the issues were diagnosed, explained, and resolved, even when more than one fault was involved. It’s important to us that our engineers are transparent and keep customers informed at every stage, so it’s great to know this came across. We appreciate your patience while the correct parts were sourced and fitted, and we’re delighted to hear you’d be happy to use us again.
Excellent service as always.
15 January 2026
Reply from Arton Plumbing & Heating
Thank you for your continued support. We’re really pleased to hear you received excellent service again. We look forward to helping you whenever you need us.
Brilliant service
Friendly helpful engineers completed replacement control and demonstrated. They also resolved valve problem covered under my service contract. I thoroughly recommend Arton to anyone needing fully qualified gas engineer
21 January 2026
Unprompted review
Reply from Arton Plumbing & Heating
Thank you for your brilliant review. We’re delighted to hear the engineers were friendly and helpful, and took the time to demonstrate everything clearly. It’s great to know the valve issue was also resolved under your service contract. We really appreciate your recommendation and thank you for choosing Arton.
Could not have asked for more…thank you.
Callum was excellent. Polite and very helpful.
Always on time …. What more is there to say… except …. well done Callum and thank you.
13 January 2026
Reply from Arton Plumbing & Heating
Thank you so much for your lovely review. We’re really pleased to hear how happy you were with Callum’s visit — his punctuality, helpfulness and approach clearly made a great impression. We’ll be sure to pass your kind words on to him. Thank you again for taking the time to share your feedback.
Big tick recommendation
Always polite, great advice, great clean and tidy workmanship. Big tick. Will continue to recommend.
13 January 2026
Reply from Arton Plumbing & Heating
Thank you for your kind feedback and continued recommendation. We’re really pleased to hear you’re happy with the advice given and the care taken with our work — it’s very much appreciated.
Had a replacement oil boiler and…
Had a replacement oil boiler and cylinder for which Mark and his colleagues were absolutely great, clean and tidy.
I would recommend Arton plumbing for all my jobs moving forward whether large or small.
12 January 2026
Reply from Arton Plumbing & Heating
Thank you for your lovely review. We’re really pleased to hear Mark and the team did such a great job and kept everything clean and tidy during the installation. Your recommendation means a lot to us, and we look forward to helping with any future work, big or small!
Reply from Arton Plumbing & Heating
Thank you for your kind feedback. We’re pleased to hear you found the engineer helpful and that you were happy with the work carried out. We really appreciate you taking the time to leave a review.
Solved our heating and water header tank issues
A problem with cold water header tank overflowing solved, eventualy, after two attempts with lower quality ball float valves replaced by a better design one. Seized water supply shut off valve freed up. Central heating running cool solved with a full power flush through of the system. House and shower now much warmer.
16 January 2026
Unprompted review
Reply from Arton Plumbing & Heating
Thank you for taking the time to share such a detailed update. We’re pleased to hear the issues with the header tank and heating system were fully resolved and that the improved components and power flush have made such a noticeable difference. It’s great to know your home and shower are now much warmer and everything is working as it should. We really appreciate your patience while the right solution was put in place and thank you for choosing Arton.
Top class service
The Arton engineer, Lee, was here for most of thje day and did a supeb job with the power flushing of my central heating system. He was clean and tidy and carried out one or two related jobs to improve the system and allow it to work to its maximum . He also fitted a new mixer tap in the kitchen
16 January 2026
Unprompted review
Reply from Arton Plumbing & Heating
Thank you for taking the time to leave such a detailed review. We’re delighted to hear you were pleased with the power flush and the additional improvements Lee carried out to help your system perform at its best. It’s also great to know everything was left clean and tidy, and that the extra work in the kitchen was completed during the visit. We’ll be sure to pass your kind comments on to Lee — thank you for choosing Arton.
They didn't make a drama out of a crisis.
Callum turned up quickly and sorted out the problems with no fuss, after water leaks left the house under water.
9 January 2026
Reply from Arton Plumbing & Heating
Thank you for your review. We’re really glad Callum was able to attend quickly and resolve the issues for you, especially in such a stressful situation. We appreciate you taking the time to share your experience.
Yearly combi service carried out:
Yearly combi service carried out he was on time no time wasted very friendly no fuss all done & told every thing fine. Soon after work finished had report from Arton every time some one comes you can't fault them they also fantastic job on air con unit last year. In fact all the staff from reception to engineer's are great so glad i changed from SWALE.( Graham Lamb )
16 January 2026
Unprompted review
Reply from Arton Plumbing & Heating
Thank you very much for taking the time to leave such a detailed and positive review. We’re delighted to hear you were happy with your annual combi service and that everything was carried out smoothly and explained clearly. It’s great to know the follow-up report was received promptly too.
We’re also pleased the air conditioning work last year met your expectations and that you’ve had consistently good experiences with both our office team and engineers. Thank you for choosing Arton — we really appreciate your trust and support.
Reply from Arton Plumbing & Heating
Thank you for the great feedback! We’re really pleased to hear everything went smoothly and that the visit was both efficient and enjoyable. We appreciate you taking the time to leave a review 😊
Reply from Arton Plumbing & Heating
Thank you for your feedback. We’re really pleased to hear you were happy with your boiler service and appreciate you taking the time to leave a review.
They always go the extra mile
They always go the extra mile and care and communicate genuinely with their customers, could not be happier with their service
13 January 2026
Unprompted review
Reply from Arton Plumbing & Heating
Thank you so much for your kind words. We’re really pleased to hear you feel well looked — that means a great deal to us. We truly appreciate your continued support and are delighted you’re happy with the service.
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