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Review summary

Created with AI, based on recent reviews

Looking at 320 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that photos are captured with excellent detail and clarity, resulting in professional-looking and well-bound books. People also highlight the user-friendly experience and the seamless process, from ordering to receiving the final product, with many appreciating the regular updates and communication throughout. However, some customers expressed dissatisfaction with the quality of the scans and prints, finding them to be of lower resolution or poorly edited. A few others mentioned that their orders took a long time to process, and one customer noted a lack of confirmation upon receipt of their sent items.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers are consistently delighted with the high quality... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of the... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the process incredibly easy,... See more

Service

People report positive experiences with service. Customers consistently praise the ease and speed of the... See more

Order

Consumers find the ordering process to be positive and straightforward. Many reviewers appreciate the ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a wonderful, quality product! I purchased this to combine cards from when my husband & I were dating through our engagement & wedding. The photos truly capture every detail of each card & the col... See more

Company replied

Rated 5 out of 5 stars

Best of the kids’ art photo book services I’ve tried. It’s pricey, but worth it. The photos are great quality (especially of 3D projects) and the finished product is well bound and professional lookin... See more

Company replied

Rated 5 out of 5 stars

Artkive made the experience so easy for me. I would highly recommend them if you are looking to decluttering your kids art work and get them into a coffee book where you can enjoy them for years to co... See more

Company replied

Rated 5 out of 5 stars

I have been using Artkive for years now. The quality of photos that they take of my children’s artwork, whether that be a 2-D drawing a three-dimensional piece of clay or a painting, they are able to... See more

Company replied


Company details

  1. Arts Organization

Written by the company

Artkive specializes in transforming your child's cherished artwork into keepsakes you'll treasure forever. We take care of everything: send a box filled with your little artist's creations, and we professionally photograph and edit each piece. Then turn the images into a stunning hardcover book or a framed mosaic, preserving those special moments for years to come. We can even capture other sentimental items like cards for weddings, birthdays, baby showers, holidays, and other events, as well as all types of photos.


Contact info

4.8

Excellent

TrustScore 5 out of 5

356 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I have used Artkive for a few projects…

I have used Artkive for a few projects now---
First was my son's baby shower cards to make into a keepsake book for him.
Secondly was making books out of all the cards I had saved from my entire life. A messy box of cards from over 25 years that turned into keepsake memory books for me that I would actually look through.

I would absolutely recommend Artkive as they have been fantastic with each of these projects.

14 February 2026
Unprompted review
Artkive logo

Reply from Artkive

Thank you so much for sharing this and for trusting us with such meaningful projects. Turning your son’s baby shower cards into a keepsake book and transforming 25+ years of saved cards into memory books is exactly what Artkive is here for.

We’re grateful for your recommendation, and we’re so happy the process felt fantastic from start to finish. If you ever decide to tackle another box of memories, we’ll be right here to help.

Rated 5 out of 5 stars

Very easy

Very easy. Final product was great!

7 February 2026
Unprompted review
Artkive logo

Reply from Artkive

We're glad you loved it!

Rated 5 out of 5 stars

Fantastic Momento

They did a great job with our book. The communication was excellent. They updated us every step of the way. The book is beautiful and everything was returned to us in excellent condition.

13 February 2026
Unprompted review
Artkive logo

Reply from Artkive

Thank you for the kind words. We’re so glad you loved the book and that our updates along the way made the process feel clear and easy.

Rated 5 out of 5 stars

Amazing Artkive Wedding Book

We had the most incredible experience with Artkive! They took all of our wedding cards from friends and family and professionally photographed them, then turned them into the most beautiful keepsake book. It is something we will cherish forever.
The quality is absolutely stunning — every detail was captured so perfectly. What really stood out to me was their amazing communication throughout the entire process. They kept us updated every step of the way, answered questions quickly, and made everything feel so easy and stress-free.
If you’re looking for a meaningful way to preserve special memories, I cannot recommend Artkive enough. 10/10 experience from start to finish!

11 February 2026
Unprompted review
Artkive logo

Reply from Artkive

We’re really glad the photography quality impressed you and that our team’s communication made the whole process feel easy and stress-free. Thank you again for the heartfelt recommendation and for trusting us with those memories.

Rated 5 out of 5 stars

I love this

I love this! I hoard cards and loved that I had the option to make them into a book! It just added something extra to my wedding and I can’t thank you enough.

13 February 2026
Unprompted review
Artkive logo

Reply from Artkive

Thank you so much. We love a good card collection, and we’re so happy you turned yours into a book you can actually enjoy again and again.

Rated 5 out of 5 stars

This process was easy from start to…

This process was easy from start to finish. I am one of those moms that just loves artwork (mostly my own children’s). These books are an amazing way to capture this brief moment in time AND get rid of the bulk. I’m in love with how these books turned out.

12 February 2026
Unprompted review
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Reply from Artkive

Capturing that “brief moment in time” is exactly what these books are made for, and we’re so glad you love how they turned out.

Rated 5 out of 5 stars

Well worth the money!

If you want all of your children’s artwork, letters or schoolwork all in one place, use Artkive. Now my kids can see their books anytime and it makes us all smile and happy to be able to preserve their childhoods. Priceless and worth the money! A seamless process! 5 stars for sure!!

12 February 2026
Unprompted review
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Reply from Artkive

Thank you so much for this amazing review. We love hearing that your kids can flip through their books anytime and that it brings smiles to your whole family.

Rated 5 out of 5 stars

I love that Cards by Artkive helped me finally "get rid of" my cards without having to completely let go of them.

I'm already on my fourth book and have requested that for birthdays and holidays I only receive Artkive boxes!
It is so liberating to clean out years (25 years, in fact!) of accumulation and see it made into a book that will be cherished for 25 years more!

I love that Cards by Artkive keeps you informed along every step in your cards' journey---from the time they are received, to their queue in photography, to the editing process, and final approval stage! And of course, the best part is finding out that it has been shipped and out for delivery!

28 January 2026
Unprompted review
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Reply from Artkive

Thank you so much for coming back again and again, four books is incredible. We love that Artkive Boxes have made your birthday and holiday wish list, and it means a lot that clearing out 25 years of cards feels liberating and turns into something you’ll cherish for years to come.

Rated 5 out of 5 stars

I wanted to put a book together for my…

I wanted to put a book together for my husband with all the heartfelt cards from his parents, my parents ( all have passed away), our kids, grandkids, his siblings and myself. The book is beautiful and has turned out to be the best gift ever! Everyone who has read it has loved seeing that their cards have meant so much! Best gift ever!!

10 February 2026
Unprompted review
Artkive logo

Reply from Artkive

Thank you for trusting us with something so meaningful. Gathering those heartfelt cards from parents who have passed, along with messages from your kids, grandkids, siblings, and you, is such a powerful way to keep their words close.

Rated 5 out of 5 stars

Great quality and fast service

Great quality, easy process, fast and nice customer service. Lots of deals and specials! Will reorder for my wedding card box that I just found!

9 February 2026
Unprompted review
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Reply from Artkive

Thank you so much. We’re glad you loved the quality, found the process easy, and had a great experience with our customer service.

Rated 5 out of 5 stars

Great way to preserve memories!

This was a wonderful way to save memories without all of the paper/bulk. I love having these cards and more preserved so I can read them, without the boxes taking up space. The process went smoothly and I am very pleased with the results. I have already recommended this to several friends.

9 February 2026
Unprompted review
Artkive logo

Reply from Artkive

It’s wonderful to hear the process went smoothly and you’re pleased with the results. Thank you also for recommending us to your friends, that means a lot to our team.

Rated 5 out of 5 stars

2025 card artkive book

The photos were professional and captured all of our major life events from 2025

20 January 2026
Unprompted review
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Reply from Artkive

Thanks for sharing! We truly appreciate you trusting us with such important memories.

Rated 5 out of 5 stars

Wonderful product and company

Wonderful product and company! So easy to arrange the results are high quality and stunning! Everyone should preserve their kids art work this way.

13 January 2026
Unprompted review
Artkive logo

Reply from Artkive

We love helping families preserve kids’ artwork in a way that’s simple to enjoy for years. Thanks again for the recommendation!

Rated 5 out of 5 stars

Love it!

Love it! I sent all my wedding and wedding shower cards in too be made into a book after they were sitting in a bag in my basement for 6 years and I LOVE how it turned out and is now in one book on my bookshelf!

6 February 2026
Unprompted review
Artkive logo

Reply from Artkive

Thank you so much. We love that you rescued those wedding and shower cards after six years and turned them into a keepsake you can enjoy.

Rated 3 out of 5 stars

Nice, but…….

Don’t get me wrong this technique is great. The advertising however is not great at all. Just know it’s another fee behind the original “sale” or promo price.

7 May 2025
Unprompted review
Artkive logo

Reply from Artkive

Thank you for the honest feedback. We’re glad you loved the end result, and we’re sorry if the pricing felt unclear in the advertising.

To clarify how Artkive pricing works, there are two parts:

First payment: the $39 Artkive Box fee (often discounted in promos). This covers the kit and shipping materials, but it does not include photography, editing, or the book or mosaic.

Second payment: after we receive your artwork and complete the photography and editing, we send an invoice based on how many pieces you sent and what you order (books, mosaics, add-ons). Nothing is printed until you review and approve the preview.

We do try to highlight the second payment at multiple points, including checkout, order confirmations, reminder emails, and the pricing slider linked in the order materials. That said, we hear you. If you’re open to it, our team can review your specific order and make sure everything on your invoice matches what was sent in and selected.

If you’d like help, please reach out to us through chat, text, or email with your order number and we’ll take care of you.

Rated 5 out of 5 stars

Great product!

I received great help by phone when trying to make changes to the proof and the book is lovely.

6 January 2026
Unprompted review
Artkive logo

Reply from Artkive

Thank you for sharing this. We love our Customer Experience team!

Rated 5 out of 5 stars

The books turned out beautifully

The books turned out beautifully! I was amazed by the level of photography of each piece of artwork. And it was so easy to do. When my girls saw their books they loved them and we laughed and looked at all of the pages with joy!

6 February 2026
Unprompted review
Artkive logo

Reply from Artkive

Thank you so much for sharing this. We’re so glad the books turned out beautifully and that the photography quality impressed you.

Rated 1 out of 5 stars

Very poor response rate

I signed up and paid for the box, but can’t comment on work since not even started . Their response rate is very poor, and the replies I do receive are often incomplete.

I’m generally uncomfortable with businesses that rely entirely on automated customer service, and in hindsight, I should have paid more attention to that. There is no phone number to contact—only email—and it takes a very long time to get a response. If you have a follow-up question, the wait starts all over again. Sometimes there is no response at all, and you’re forced to rephrase your question and open a new case.
This level of customer support is disappointing and not sustainable.

2 February 2026
Unprompted review
Artkive logo

Reply from Artkive

Thank you for sharing this, and we’re sorry for the frustration you’ve experienced, especially so early in the process.

We want to clarify one point because it may not have been made clear: we DO offer phone, text and chat support along with email. The only "automated" support we use is the website chatbot, which can provide quick answers, and you can also request a handoff to a human team member. Beyond that, every email, text, message, and phone call is handled by a real person on our (small) U.S.-based team.

It looks like our team has already addressed all previous tickets with you, but if there is anything you are still needing help with, you are welcome to schedule a call (via our contact us page on our website).

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