Artisan Deli Market Reviews 

Great service, hamper arrived on time. My brother said it was a lovely birthday gift, thoroughly enjoyed.

I did not get to see it for myself, but my daughter love it! The disappointing part was that I paid extra to have it delivered on Valentine's Day, but it didn't arrive until the Monday after. :(

Good products, good service, good delivery.

Lovely quality products, there was a mishap with my chosen day delivery but the customer service team were excellent in dealing with it. Whilst I do believe their chosen delivery company (DHL) massively let them down from reading some of the other reviews (and from my own experience), the nature of their goods might mean they have limited delivery courier options. Its very clear that this company are trying their very best to uphold service nonetheless.

Great products and truly excellent service

Ordered a pate, cheese and wine hamper for a friend late-ish on Thursday. Arrived with them on Saturday and received a delighted thank you. Great communication throughout.

This was probably the best experience I've ever had sending a gift to someone! I couldn't believe how quickly it was packaged up and sent to the delivery company. The present was incredibly well received and I will absolutely be thinking of you again for any future gifts!

So easy to order the perfect hamper from a wide range of items. The only company I could find that offered both Prosecco AND beer together in the same hamper which I wanted.
Fantastic efficient service and excellent communication. The recipient was very happy!
I like the simple, elegant (and reusable) packaging too.

ordered a choose your own hamper as a gift. it was all delivered on time and extremely well received. All the products were a great hit!

I am located in theUS and sent a gift to my dear friend that resides in England and she absolutely loved it. It arrived on time and I was notified about its progress along the way.

Delivered on time, recipient was very happy to receive his gift, thanks to the team

Exceptional! My friend loved the hamper, it was delivered exactly as promised and the contents were delicious. I made a mistake when ordering and it was so easy to have that corrected. How unusual, and how refreshing. Thank you.

Great service. Delivered on time and kept me in the know.

Fast efficient service - hamper delivered in plenty of time for a friend's birthday. She was very happy with the contents too!

Delivery on the correct date, a deli treat box that included items enjoyed by various family members including manchego cheese & crackers, Iberico ham, great olives

The gift arrived on time and it was as on the website. My friend loved it. They were prompt and helpful when I requested to fix my personal message on the card. Also, there was constant updates on the status of my order so I was at ease of the package arriving in time for her birthday.

Easy and accessible ordering, quick delivery and very happy recipient. Couldn’t ask for more!

I don't usually like to leave bad reviews but unfortunately, I feel compelled to do so on this occasion. I placed an order for my hamper at the end of November after a great deal of thought specifically for the reason that I could choose specific products that I knew the recipient would enjoy. The cost of the hamper was just under £170. On December 23rd the hamper arrived as promised. The wicker hamper itself was excellent, very nice quality, unfortunately that was the only positive. Of the sixteen items ordered, two were completely missing and six had been substituted for completely random products leaving only fifty percent of the hamper as ordered. There was no paperwork with the order so I contacted customer service as I thought there must have been some sort of picking error. The response I received was terrible. I was told they were very sorry but there had been an issue with products running out in the run up to Christmas, and then referred me to their terms and conditions. Apparently they can send you any product in place of what you order as long as the value is similar. I pointed out that fifty percent of my hamper wasn't as ordered and wasn't acceptable for the recipient and surely this wasn't acceptable. I was offered an undisclosed discount off a future order (which I declined) and was then thanked for my feedback with no other option to resolve the problem. The overall impression was that they couldn't have cared less.
In summary if you are building your own hamper with this company the products you order aren't necessarily the products you'll receive and if you complain, the customer service is non existent. I also haven't receive a refund for the missing items.

I love the options, 3 different containers and many options for savory, sweet and drinks which can all be selected individually.
I have previous experience where I had to choose from preselected options only and you always end up with something you don’t want.
The gift recipient was delighted and loved the gift as a whole.

Nice range of interesting produce, easy to order online, very quick from order to delivery, good communications. All in all, I’d happily recommend Artisan Deli Market