Artisan Deli Market Reviews 

1,434
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 185 reviews, reviewers overwhelmingly had a great experience with this company. Reviewers consistently praise the company for its excellent product selection, offering a wide range of high-quality items that allow for personalized gift choices. Customers find the ordering process straightforward and easy, often highlighting the helpful and proactive customer service which ensures a smooth experience. Many people appreciate the reliable and timely delivery, with frequent updates and careful packaging ensuring gifts arrive as expected and beautifully presented. However, some customers also noted issues with delivery, specifically experiencing delays where orders arrived later than the selected date, which was particularly problematic for perishable items or time-sensitive gifts.

What people talk about most

Product

Clients share positive opinions on product, highlighting the excellent selection and quality of items... See more

Delivery service

Customers had positive experiences with delivery service, with many reporting that their orders arrived on... See more

Order

Users describe positive interactions with order, highlighting the ease and simplicity of the ordering... See more

Quality

Consumers find quality to be positive, with many reviewers praising the excellent quality of products and... See more

Service

Customers consistently note positive experiences with service, describing it as quick, efficient, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company offered a range of products that I knew would suit the recipient. I was aiming for wine, chutneys ,chocolate rather than cheese and the usual Xmas goods and found everything I wanted w... See more

Rated 5 out of 5 stars

The experience was exemplary. So easy to order, delivery on time, and more importantly delicious goods. The hamper was a gift(hamper also super) and my friends were extremely impressed with the wine... See more

Rated 5 out of 5 stars

We ordered a hamper as a Christmas present for our daughter. We selected a wide variety of items and found the choice and ordering process to be very good. The items were all good quality from lesser... See more

Rated 5 out of 5 stars

I really enjoyed choosing the gifts for my hamper to make it special and individual and the choice of items was excellent: Ordering and sorting delivery dates was very easy and I was kept informe... See more


Company details

  1. Gift Shop
  2. Corporate Gift Supplier
  3. Food, Beverages & Tobacco
  4. Food Products Supplier
  5. Gift Basket Store

Written by the company

Artisan Deli Market, nestled in Sussex, breathes new life into the gifting industry with its innovative and customer-focused approach. Established in 2020, we began our journey as a passionate deli with a vision: to offer extraordinary artisan products that delight the senses. Today, we are proud to present a bespoke range of food and drink gift hampers, offering our customers an opportunity to give unique and thoughtful gifts. Our hampers are filled with handpicked, taste-tested items, promising an unforgettable gastronomic journey with every gift. We empower our customers to express their creativity through fully customizable hampers or they can opt for our carefully curated, ready-made options. Our commitment to quality extends to our packaging as well. We go the extra mile to remain forest-neutral by using fully sustainable packaging materials and by planting trees to offset any additional usage. The respect we have for our planet is woven into the fabric of our business. Artisan Deli Market is also widely recognized for its exceptional customer service. Our advanced system ensures prompt human responses to all queries. We help guide our customers in their hamper selection process and keep them informed about their order's journey. With an energetic, young, and disruptive team leading the charge, Artisan Deli Market is far from your conventional gifting company. We continuously challenge ourselves to push boundaries and set new standards in the gifting space. Choose Artisan Deli Market and join us in redefining the art of gifting.

Our Promise:

Written by the company

Punctuality, Our Commitment
Choose your delivery date and rest easy knowing your hamper will arrive as scheduled.
Eco-Packaging, Always
Sustainably-sourced, forest-neutral packaging with every order - for a greener planet.
Taste-Tested Quality Assured
Every product in our hampers is handpicked and tasted to ensure an extraordinary gastronomic experience.
Tailored to Delight
Customizable hampers to perfectly reflect your taste, filled with exquisite artisanal products.

Punctuality, Our Commitment

Named Day Delivery

Choose your delivery date and rest easy knowing your hamper will arrive as scheduled.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(1,434)

184 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

Whole experience was very efficient. I liked the website and full range of products. Will definitely use again.

12 June 2026
Unprompted review
Rated 1 out of 5 stars

Unacceptable customer service and late delivery Avoid

I ordered a hamper online, but it did not arrive on time, because of this late delivery several perishable food items inside had already spoiled by the time the package arrived.
When I contacted customer service , their response was incredibly disappointing. They told me to simply throw away the spoiled items and consume the rest. I find it completely unacceptable to pay full price for a ruined gift, only to be told to sort through off food.
I am highly dissatisfied with this experience. I have requested a full refund and am currently waiting for the company to resolve this properly. I cannot recommend this company based on their poor delivery reliability and shocking customer service.

16 June 2026
Unprompted review
Rated 5 out of 5 stars

My second time ordering from here

My second time ordering from here. Great selection and quality products. Efficient delivery with good communication. My gift recipients absolutely love it! It’s even better than you can curate your own hamper

13 June 2026
Unprompted review
Rated 5 out of 5 stars

From choosing the contents of the hamper

From choosing the contents of the hamper, to ordering, follow up and prompt delivery, Artisan Deli Market provided a first class service. As it was a gift I can't comment on the products, but when a photo of the cheese loving recipient arrived, holding as many of the cheeses as he could, with a big smile on his face, I didn't doubt I had made the right gift choice. Thanks Harry

3 June 2026
Unprompted review
Rated 5 out of 5 stars

Ordered two as gifts

Ordered two of these as gifts and they were packaged perfectly. A great gifting experience overall! It would be incredibly helpful if they could add a small note advising the recipient to refrigerate any perishable items immediately upon opening.

4 June 2026
Unprompted review
Rated 5 out of 5 stars

I put together a bespoke hamper and…

I put together a bespoke hamper and honestly, that was the most fun part. There a vast array of products you can use and it ended up being a lovely selection of foods in a very pretty box. My friends love it!

29 May 2026
Unprompted review
Rated 5 out of 5 stars

The hamper was a suprise engagement…

The hamper was a suprise engagement gift. My son and fiance said everything they had tried was delicious.
The delivery was not 5☆ deposited on the porch on an unusually hot day?Thankfully it was discovered in time.

22 May 2026
Unprompted review
Rated 5 out of 5 stars

Gift hamper for my mum and dad in law

I bought a hamper for my mum and dad in law to celebrate their move. They absolutely loved it!
The ordering process was so easy, and it was great to select what to include from a range of products. Delivery was also spot on - quick and efficient! Would recommend

19 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing gift baskets to send to loved ones

We live in Ireland, but wanted to send a thoughful gift basket to our friends in the UK to express our sympathies. They absolutely loved the gift basket from Artisan Deli Market. It was great to be able to pick the item ourselves based on what we knew they would like. All the products were high quality and they said were delicious. Delivery was fast too. Highly recommend!

12 May 2026
Unprompted review
Rated 5 out of 5 stars

The Best Gift

A friend of ours is having a rough time so we wanted to send something to cheer them up. This was the perfect option! We hand picked all the items that we knew they would love and we could control the cost with prices on everything. Especially like that the basket grew with our order. Delivery was next day as promised.

14 May 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely recommend.

Absolutely recommend.

My dad absolutely loved his birthday deli hamper.
Such a brilliant company to deal with. I needed some help with an address update and it was sorted very quickly.

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Lots of great hamper options and easy to use website

Lots of choice, easy to use & quick delivery. I put the wrong address and the Artisan Deli Market team were brilliant at getting back to me and correcting my error. The recipient of the hamper loved everything in it. I would recommend and would use them again.

12 May 2026
Unprompted review

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