This company offered a range of products that I knew would suit the recipient. I was aiming for wine, chutneys ,chocolate rather than cheese and the usual Xmas goods and found everything I wanted w... See more
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Company details
Written by the company
Artisan Deli Market, nestled in Sussex, breathes new life into the gifting industry with its innovative and customer-focused approach. Established in 2020, we began our journey as a passionate deli with a vision: to offer extraordinary artisan products that delight the senses. Today, we are proud to present a bespoke range of food and drink gift hampers, offering our customers an opportunity to give unique and thoughtful gifts. Our hampers are filled with handpicked, taste-tested items, promising an unforgettable gastronomic journey with every gift. We empower our customers to express their creativity through fully customizable hampers or they can opt for our carefully curated, ready-made options. Our commitment to quality extends to our packaging as well. We go the extra mile to remain forest-neutral by using fully sustainable packaging materials and by planting trees to offset any additional usage. The respect we have for our planet is woven into the fabric of our business. Artisan Deli Market is also widely recognized for its exceptional customer service. Our advanced system ensures prompt human responses to all queries. We help guide our customers in their hamper selection process and keep them informed about their order's journey. With an energetic, young, and disruptive team leading the charge, Artisan Deli Market is far from your conventional gifting company. We continuously challenge ourselves to push boundaries and set new standards in the gifting space. Choose Artisan Deli Market and join us in redefining the art of gifting.
Our Promise:
Written by the company
- Punctuality, Our Commitment
- Choose your delivery date and rest easy knowing your hamper will arrive as scheduled.
- Eco-Packaging, Always
- Sustainably-sourced, forest-neutral packaging with every order - for a greener planet.
- Taste-Tested Quality Assured
- Every product in our hampers is handpicked and tasted to ensure an extraordinary gastronomic experience.
- Tailored to Delight
- Customizable hampers to perfectly reflect your taste, filled with exquisite artisanal products.
Punctuality, Our Commitment
Named Day Delivery
Contact info
Artisan Deli Market, Kendal House, Victoria Way, RH15 9NF, BURGESS HILL, United Kingdom
- 01273 102712
- hello@artisandelimarket.co.uk
- artisandelimarket.co.uk
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Ease of selection of products
Ease of selection of products. Variety of products and seamless delivery as requested. I will order again thank you
Get the hamper you want
Great company- easy to use website with a super selection of items. Delivery was prompt and communication was good.
Great experience
Whole experience was very efficient. I liked the website and full range of products. Will definitely use again.
Unacceptable customer service and late delivery Avoid
I ordered a hamper online, but it did not arrive on time, because of this late delivery several perishable food items inside had already spoiled by the time the package arrived.
When I contacted customer service , their response was incredibly disappointing. They told me to simply throw away the spoiled items and consume the rest. I find it completely unacceptable to pay full price for a ruined gift, only to be told to sort through off food.
I am highly dissatisfied with this experience. I have requested a full refund and am currently waiting for the company to resolve this properly. I cannot recommend this company based on their poor delivery reliability and shocking customer service.
My second time ordering from here
My second time ordering from here. Great selection and quality products. Efficient delivery with good communication. My gift recipients absolutely love it! It’s even better than you can curate your own hamper
From choosing the contents of the hamper
From choosing the contents of the hamper, to ordering, follow up and prompt delivery, Artisan Deli Market provided a first class service. As it was a gift I can't comment on the products, but when a photo of the cheese loving recipient arrived, holding as many of the cheeses as he could, with a big smile on his face, I didn't doubt I had made the right gift choice. Thanks Harry
Parcel very good but arrived late
Ordered two as gifts
Ordered two of these as gifts and they were packaged perfectly. A great gifting experience overall! It would be incredibly helpful if they could add a small note advising the recipient to refrigerate any perishable items immediately upon opening.
A lovely Company that delivered…
A lovely Company that delivered everything I wanted and on time and our friend was absolutely delighted with the quality of the products.
I put together a bespoke hamper and…
I put together a bespoke hamper and honestly, that was the most fun part. There a vast array of products you can use and it ended up being a lovely selection of foods in a very pretty box. My friends love it!
Easy to use website
Easy to use website, and the hamper was delivered on time, with all the contents as described. Great service!
Great selection of quality produce to…
Great selection of quality produce to choose from, enables you to really personalise your hamper gift.
The hamper was a suprise engagement…
The hamper was a suprise engagement gift. My son and fiance said everything they had tried was delicious.
The delivery was not 5☆ deposited on the porch on an unusually hot day?Thankfully it was discovered in time.
Fast service and great looking hamper
Fast service and great looking hamper. Recipient was pleased.
Gift hamper for my mum and dad in law
I bought a hamper for my mum and dad in law to celebrate their move. They absolutely loved it!
The ordering process was so easy, and it was great to select what to include from a range of products. Delivery was also spot on - quick and efficient! Would recommend
Amazing gift baskets to send to loved ones
We live in Ireland, but wanted to send a thoughful gift basket to our friends in the UK to express our sympathies. They absolutely loved the gift basket from Artisan Deli Market. It was great to be able to pick the item ourselves based on what we knew they would like. All the products were high quality and they said were delicious. Delivery was fast too. Highly recommend!
The Best Gift
A friend of ours is having a rough time so we wanted to send something to cheer them up. This was the perfect option! We hand picked all the items that we knew they would love and we could control the cost with prices on everything. Especially like that the basket grew with our order. Delivery was next day as promised.
Absolutely recommend.
Absolutely recommend.
My dad absolutely loved his birthday deli hamper.
Such a brilliant company to deal with. I needed some help with an address update and it was sorted very quickly.
Lots of great hamper options and easy to use website
Lots of choice, easy to use & quick delivery. I put the wrong address and the Artisan Deli Market team were brilliant at getting back to me and correcting my error. The recipient of the hamper loved everything in it. I would recommend and would use them again.
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