Great fast delivery with the items well…
Great fast delivery with the items well packaged
26 June 2025
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Company details
Contact info
5, rue Nancy, n°4 (RCD),quartier Alsace Lorraine, 20000, Casablanca, Morocco
- contact@artisanat-shop.com
- artisanat-shop.com
3.6
Average
736 reviews
Replied to 2% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Just avoid. Zero response from customer service.
Received the wrong articles, and some were damaged and thus unusable. I contacted them several times via several channels (e-mail, contact form, instagram) -- no response.
9 October 2024
Excellent !!
11 June 2023
Respect formidable du client
6 June 2023
Very good price and shoes !
Very good price and shoes !
The color orange is very orange !
13 April 2023
Unprompted review
Excellent customer service
Delighted with leather slippers. Small problem with size (suggest you order a size larger), but this was resolved quickly, courtiously, and efficiently.
Will buy again from this shop.
30 January 2023
Unprompted review
Very bad experience ✌️For all…
Very bad experience ✌️For all foreigners who wanted something from this sight ! I have been scammed by artisanat shop about 70$ ! Don’t ordering nothing with those crapy and nasty guy’s ! It’s a real scam shop ! Any answers by mail ! So please get away ! It’s just insane ! I really hope that my comment could help someone else ! Scammers shop THX
18 July 2022
Unprompted review
Livraison de produits erronés & Pas de réaction
Hello
J'ai acheté une paire de chaussures. Malheureusement, elles m'ont été livrées en deux tailles différentes (1 x 37 et 1 x 39). J'ai fait une réclamation et j'ai immédiatement reçu un e-mail de confirmation. Mais depuis, plus de nouvelles. J'ai essayé de me renseigner, mais les e-mails ne sont pas arrivés.
I bought a pair of shoes. unfortunately, the shoes were delivered to me in two different sizes (1 x 37 and 1 x 39). Have complained, immediately received a confirmation email. But since then, unfortunately, nothing more heard. Wanted to follow up, but the emails did not arrive. Money gone :-(
1 March 2022
Unprompted review
Reply from Artisanat Shop
Bonjour Stefan Pauli,
Nous sommes désolés d'apprendre que votre expérience n'a pas été satisfaisante, et nous vous prions de nous excuser pour la gêne occasionnée.
Certains de pouvoir vous proposer une solution très favorable, nous vous serions très reconnaissants si vous nous communiquez la référence de votre commande car votre nom est introuvable dans liste de nos clients.
Bien à vous
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