Waited a long time for my order. Looking at these Trustpilot reviews got me panicking and I had to jump through some hoops to get to the bottom of it all. There was a problem with Royal Mail wh... See more
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The drip don’t stop, even in lockdown, and your boy needed a retro Fila jacket to wear around the house to look sick for the pots and pans, and maybe catch the eye of a hot neighbour during the clap f... See more
Company replied
Purchased online, cash out account, no emails from shop, no order number more importantly, no updates at all, this shop have offered zero communication Do better I will be reversing the tran... See more
Company replied
ordered the 27th of Nov, emailed info x 4 times and had one response on the 3rd simply stating to 'bear with' because of black friday. now it appears i'm just being ignored. no tracking number or any... See more
Company replied
Company details
Information provided by various external sources
Offering a unique collection of designer & streetwear brands at unbeatable prices. Stocking various brand names such as Stone Island, C.P Company, Stussy, Ralph Lauren + many more.
Contact info
The Causeway, TW18 3BA, Staines-Upon-Thames, United Kingdom
- 03301330815
- info@artifactsapparel.co.uk
- artifactsapparel.co.uk
2.3
Poor
736 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 84% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service, great quality and item arrived really quick. Get a ten from len 🤙
22 February 2020
Unprompted review
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Very happy
Very happy. Great service and very pleased with the jacket.
10 February 2020
Unprompted review
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Great selection of products at fair…
Great selection of products at fair prices and speedy delivery.
7 February 2020
Unprompted review
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Fast delivery
Got a decent looking shirt and it came on time, what more could you ask for. Definitely will buy from again.
5 February 2020
Unprompted review
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Good service cheap and reliable always…
Good service cheap and reliable always a good bargain to be found.
1 February 2020
Unprompted review
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Sizing of Columbia sweater was way off…
Sizing of Columbia sweater was way off which is weird, considering I buy a lot of Columbia clothing.
29 January 2020
Unprompted review
Reply from Artifacts Apparel
All size guides on our website match our stock, if the item does not fit then we have a 14 day returns policy if you would like to exchange or have a refund.
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Great products and brands at…
Great products and brands at competitive prices and great customer service. Would recommend!
14 January 2020
Unprompted review
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
I am still awaiting a reply to my…
I am still awaiting a reply to my enquiry about the 10% discount
13 January 2020
Unprompted review
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Reply from Artifacts Apparel
Hi, Unfortunately we did not receive a payment for this order therefore it was cancelled.
Amazing experience with these guys!
Advertising on Instagram showed me the perfect garms I wanted. Stylish and easy to use website. Order came quickly and was packaged very neatly. Amazing experience with these guys!
5 January 2020
Unprompted review
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Easy to access and fast
4 January 2020
Unprompted review
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Honest service was told order wouldn’t…
Honest service was told order wouldn’t be processed till 27th of December. When I ordered on the 24th of December. Received my order on the 29th. Can’t complain about a company who done amazingly well to deliver in 2 days even over the busy Xmas period
31 December 2019
Unprompted review
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Came so fast and In great condition!
31 December 2019
Unprompted review
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Came quick with no issues but…
Came quick with no issues but exchanging process is quite confusing
27 December 2019
Unprompted review
Reply from Artifacts Apparel
Thank you for taking the time to leave us a review, we hope you shop with us again soon.
Order simply never arrived
Order simply never arrived. The courier they used was awful.
21 December 2019
Unprompted review
Reply from Artifacts Apparel
Sorry for the delay to your delivery, your parcel is out for delivery today
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