Art Candy Co. Reviews 3

TrustScore 3.5 out of 5

3.4

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Company details

  1. Poster Store
  2. Decoration and Interior Design Store

Written by the company

Not just any art prints... Beautiful Giclée wall art - printed, trimmed and dispatched from our UK studio. From typography to watercolour, we have a unique selection of art styles, themes and colours.


Contact info

3.4

Average

TrustScore 3.5 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

Art Candy. Horrendous. Take your money, don't receive the products.

Ordered two prints from Art Candy.
No confirmation email.
Items not dispatched or delivered a week later.
Contacted Art Candy several times via email. No response what so ever.
No telephone contact details provided either. So could not ring.

They have taken the full amount of payment from my daughter's account.
I'm furious.

I'd done my research before purchasing from this online business. The reviews were very good. So I went ahead and helped my daughter purchase the two items.

I feel scammed. My daughter certainly does.
Absolutely furious as I'm unable to contact them. They are clearly ignoring my emails. No response - nothing.

The information written by the business owner looks and sounds professional. But Art Candy is anything but....

So if you feel like you've got money to burn.... Order from this company. They will gladly take your money and not provide the goods.

After sending a very curt email. They have now responded. They are refunding my daughter's account for the full amount.
I should think so too!

Sad, when I customer has to become so angry in order to finally get a reply from the owner.
It shouldn't have to be like this.

21 December 2021
Unprompted review
Art Candy Co. logo

Reply from Art Candy Co.

A full refund has been issued for this order. Many thanks for your review - much appreciated.

Rated 4 out of 5 stars

Helpful customer support

Had an issue with some prints which was not the fault of the company.

Due to the confusion, the company have agreed to refund my money which I am grateful.

26 October 2021
Rated 5 out of 5 stars

Amazing

Amazing, I love the poster that I bought from you and the delivery was very quick.

28 July 2021
Art Candy Co. logo

Reply from Art Candy Co.

Thanks so much for your review - really appreciated.

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