I placed my order mid July with an expected delivery date at the end of August. Around the time my item was due to be dispatched I tried to contact the seller to see if there was an updated delivery d... See more
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See what reviewers are saying
This order took extremely long to come. I ordered on July 13th, and was told it was meant to come between 17th August to 23rd August. When those days come, I had not heard any update on that day or th... See more
I ordered here last year Sept. 2025 but never came. I tried to reach out many times through email but no response, no action from the site who's letting this seller do they're scamming. And now you da... See more
I ordered a custom hoodie almost two months ago and have not received any sort of updates whatsoever. I have sent multiple emails and direct messages on Instagram and have not gotten any responses. I... See more
Company details
Written by the company
At ArtByZakia, we specialise in creating personalised jewellery, clothing, and gifts designed to help you proudly represent your unique culture. We offer a diverse selection of custom pieces, crafted with love and care, to celebrate your identity and heritage. Our products are personalised in a variety of South Asian languages, ensuring that each item is meaningful, culturally accurate, and tailored to you. Our best-selling languages for personalisation include Punjabi, Tamil, Urdu, Arabic, Bangla, Malayalam, Telugu, Gujarati, Hindi, and many more. We take great pride in ensuring that every translation is precise and culturally appropriate, so you can wear or gift something that truly represents who you are. We offer a wide range of personalised jewellery for men and women, from classic name necklaces to bespoke jewellery pieces. Our jewellery is crafted from durable stainless steel, with 18ct gold plating that is tarnish, rust-free, and waterproof, ensuring long-lasting quality that you can enjoy every day. In addition to our jewellery, we offer custom clothing, such as personalised hoodies, to complete your unique style. Our dedicated team of South Asian women ensures that each item is crafted with cultural sensitivity and accuracy, so you can trust that your personalised piece will always reflect your values. Explore our collection today and experience the perfect fusion of style, culture, and craftsmanship at ArtByZakia.
Contact info
United Kingdom
- hello@artbyzakia.com
- artbyzakia.com
1.8
Poor
265 reviews
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Hasn’t replied to negative reviews
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The product is good
The product is good. It looks nice but only delivery takes long to receive over 1 mouth
17 January 2023
Loved the necklace
Loved the necklace! Took a while to come but understandable due to strikes
10 January 2023
Unprompted review
Amazing but not responsive when issue
Ordered before and was amazing. Ordered a second time and it's wrong and the response for a return label has been shocking...still waiting
19 December 2022
Appalling customer service
Appalling customer service. My order took over a month to receive and my messages were ignored on two occasions. Won’t be purchasing from this seller again. A very important part of shopping is customer service which is lacking with this shop.
9 December 2022
. . . .
Was worried about not receiving it as I read the reviews. But Allhumdulilah I received my order. Was disappointed in how small the bar actually was as it looks way bigger than what was received. It’s over priced as well. But overall the product is a cute gift.
28 December 2022
Order number 2811
I had ordered on November 5th . And have mailed them many times about the status of delivery as it has crossed a month of time. Till now there is no response from them . Worst experience ever had in online shopping ever . I'm not sure even if they have time to check mails or not . I'm complaining about late delivery and they are sending me mail's regarding rating of product which is lost in black hole with no information. Mind blowing 🙏😅.
4 November 2022
Have not received my order
Have not received my order, it has been over a month. Have sent numerous emails and messages to this company but they have failed to reply and give me any updates. Terrible/ none existent customer service. Truly disappointed, will never order again!
2 November 2022
too let shipping....
2 November 2022
Very nice very happy thank you
20 November 2022
I have made an order in October
I have made an order in October. Almost a month later I still don't have the order. The tracking site is online for over 3 to 4 days. I have sent emails and still received no feedback to request if they is a possibility you could check from your side on the order.
Kinda really disappointed for never getting any reply for any of my enquiry emails.
16 November 2022
Outrageous service
The second I placed my order I didn’t get any response from your end , this is outrageous, I ordered over a month ago and not a single update since then
26 September 2022
They havent gave my parcel yet and i…
They havent gave my parcel yet and i ordered on the 26th of sept so how can i rate them. Which i bought 2 jumpers one which was for my niece n myself
23 October 2022
DO NOT ORDER FROM THIS COMPANY BECAUSE…
DO NOT ORDER FROM THIS COMPANY BECAUSE THEY TAKE YOUR MONEY AND I HAVEN'T RECEIVED MY ORDER I HAVE EMAILED ON NUMEROUS OCCASIONS BUT THEY DONT ANSWER SO UNPROFESSIONAL
12 October 2022
She never replied takes ages to send…
She never replied takes ages to send order if she even does (it’s been 3 months never got it and she hasn’t replied) the communication is actually whack won’t be ordering again x
30 September 2022
Nothing received
I haven’t received my items and she won’t reply to any of my messages, would never trust ever again and would not recommend
She just eats your money!
She needs to fear her future, nothing good comes out of being like this.
6 September 2022
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