I placed my order mid July with an expected delivery date at the end of August. Around the time my item was due to be dispatched I tried to contact the seller to see if there was an updated delivery d... See more
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See what reviewers are saying
This order took extremely long to come. I ordered on July 13th, and was told it was meant to come between 17th August to 23rd August. When those days come, I had not heard any update on that day or th... See more
I ordered here last year Sept. 2025 but never came. I tried to reach out many times through email but no response, no action from the site who's letting this seller do they're scamming. And now you da... See more
I ordered a custom hoodie almost two months ago and have not received any sort of updates whatsoever. I have sent multiple emails and direct messages on Instagram and have not gotten any responses. I... See more
Company details
Written by the company
At ArtByZakia, we specialise in creating personalised jewellery, clothing, and gifts designed to help you proudly represent your unique culture. We offer a diverse selection of custom pieces, crafted with love and care, to celebrate your identity and heritage. Our products are personalised in a variety of South Asian languages, ensuring that each item is meaningful, culturally accurate, and tailored to you. Our best-selling languages for personalisation include Punjabi, Tamil, Urdu, Arabic, Bangla, Malayalam, Telugu, Gujarati, Hindi, and many more. We take great pride in ensuring that every translation is precise and culturally appropriate, so you can wear or gift something that truly represents who you are. We offer a wide range of personalised jewellery for men and women, from classic name necklaces to bespoke jewellery pieces. Our jewellery is crafted from durable stainless steel, with 18ct gold plating that is tarnish, rust-free, and waterproof, ensuring long-lasting quality that you can enjoy every day. In addition to our jewellery, we offer custom clothing, such as personalised hoodies, to complete your unique style. Our dedicated team of South Asian women ensures that each item is crafted with cultural sensitivity and accuracy, so you can trust that your personalised piece will always reflect your values. Explore our collection today and experience the perfect fusion of style, culture, and craftsmanship at ArtByZakia.
Contact info
United Kingdom
- hello@artbyzakia.com
- artbyzakia.com
1.8
Poor
265 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Review
This is a really good business my necklace is beautiful I highly recommend you guys to purchase if you like jewellery
5 December 2021
did not get the order at all
5 December 2021
The order never came
The order never came, tried emailing and messaging on Instagram never replied.
1 December 2021
It’s been a month and my parcel hasn’t…
It’s been a month and my parcel hasn’t been shipped and Ive had no replies to my emails.
27 November 2021
The hoodie came out so nice
The hoodie came out so nice, got it for a friend as a present and she loved it, would recommend.
18 November 2021
My order hasn’t arrived, bad customer service
Made a order 6 weeks ago and still haven’t received it. Contacted customer service several times over the weeks and haven’t had a reply. Don’t know where my order is or how to get a refund.
18 November 2021
At first I was easily in touch with the…
At first I was easily in touch with the owner. But later no more news. Nothing to know where my order is. But I got the mail to reassure me after 3 weeks.
That’s why I put 3 stars.
Once I get my order I’ll give the others if needed
7 November 2021
They didn’t deliver it
29 October 2021
Have not received my order for two…
Have not received my order for two months now. and have been emailing them to check the status and no response yet.
23 October 2021
infinity necklace
Ordered an infinity necklace. Arrived super quick. Great communication. Very kind and helpful. Beautiful necklace. Very pretty. Highly, highly recomend buying from ArtByZakia. Trust me, you will not be dissapointed! Thankyou once again!
21 October 2021
I ordered two necklaces and only got 1
I ordered two necklaces and only got one. Been trying to reach out the seller but no response from there as well. Very disappointed
18 October 2021
The engraving inside was crooked
The engraving inside was crooked, the necklace had some weird stain on the silver part so it kind of ruined the overall look which is unfortunate because if I paid proper money for this, I would’ve liked to see a proper product (especially as I intended to gift it as a present)
17 October 2021
very nice
very nice, i ordered bangles, but they were not packaged well and not protected so they came deformed
7 October 2021
Love it!
I received my Arabic named necklace today and I’m in love! Comes in a little bag and a little cloth to clean. Always wanted one and it was on sale too!
6 October 2021
Unprompted review
Arabic name necklace
The necklace I ordered was amazing it was beautiful and elegant I also love that the writing is bold and the colour doesn’t come off I honestly love it and can’t wait to order again
6 October 2021
Unprompted review
Very bad experience with them never buy…
Very bad experience with them never buy anything… it is been one month still I did not get my order
6 October 2021
I ordered 4 weeks ago I didn't receive…
I ordered 4 weeks ago I didn't receive it yet wrote many emails no reply came really disappointing 😞
6 October 2021
2 Hidden Name Necklaces ❤️
I bought 2 hidden name necklaces for myself and my soulmate. It’s literally the perfect gift for yourself, your husband/wife or even your best friend. Mine is beautiful and I have no complaints about it. I honestly can’t describe how happy I am with these necklaces and how perfect they truly are. Thank you so much ArtByZakia! These necklaces are AMAZING 🥺
1 October 2021
Unprompted review
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