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See what reviewers are saying

Rated 5 out of 5 stars

Couldn’t fault the quality of the hoodie or the service. Lovely thick material, love the stitched icons. Absolutely amazing from start to finish. Shout out to Bailley who has gone above and beyond to... See more

Company replied

Rated 1 out of 5 stars

Ordered never arrived which was really disappointing as it was a Christmas present, Emailed to chase delivery received a reply two days later advising it would be looked into urgently, which it wasn't... See more

Rated 5 out of 5 stars

Amazing customer service! I spoke to a gentleman named Bailey who couldn’t have been more helpful! I had an item which shrunk unfortunately even though I followed the instructions on how to wash and... See more

Rated 3 out of 5 stars

Bought my husband the NUFC embroided sweatshirt last year and it was amazing so thought I’d get a T shirt for BiL for Aston Villa this year. Ordered it thinking it would be embroided but it’s actually... See more

Company details

  1. Clothing Store

Written by the company

Football T-shirts and Prints from ART OF stand out from the crowd capturing iconic moments in the beautiful game. Browse our original range of t-shirts and prints.


Contact info

4.1

Great

TrustScore 4 out of 5

639 reviews

5-star
4-star
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1-star

Replied to 87% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Wrong item received and woeful communications

Wrong item received, took 3 days for a response from customer service in which I was just sent a link to signup for a return service out of the blue and which expired after 15 minutes

20 February 2026
Unprompted review
ART OF logo

Reply from ART OF

Hi there,

We are really sorry to hear that you received the wrong item and the frustration this has caused. I can see that you contacted us on Wednesday morning and we responded Friday morning, which is within our 2-3 working day response time during busy periods. However, we completely understand that any delay when we have made a mistake is frustrating and we sincerely apologise for this, as well as the inconvenience for the return link which expired after 15 minutes.

We replied to your latest email first thing this morning and will ensure the correct item is shipped today, with delivery expected tomorrow

We are truly sorry for the inconvenience caused and appreciate your patience while we put this right.

Rated 5 out of 5 stars

Best service and hoodie around

Couldn’t fault the quality of the hoodie or the service. Lovely thick material, love the stitched icons. Absolutely amazing from start to finish. Shout out to Bailley who has gone above and beyond to make sure that I was 100% satisfied with everything. Will be ordering again soon. Thank you!

16 February 2026
Unprompted review
ART OF logo

Reply from ART OF

Hi Deb,

Thank you so much for your kind words! We're delighted to hear you're happy with the quality of your hoodie and the service provided by Bailley to ensure that you were satisfied with everything

We really appreciate your support and look forward to your next order

Rated 1 out of 5 stars

Haven’t received a gift card I paid for…

Haven’t received a gift card I paid for and no response from customer service.

25 January 2026
ART OF logo

Reply from ART OF

Hi Ellen, you should have received your gift card email now. Apologies for the delayed response our customer service team don't work on Sundays. Thanks

Rated 5 out of 5 stars

Great material and so comfy!

Great material and so comfy!! Loving my new Brighton and Hove Albion jumper and pickles t- shirt! Thank you AOF!!

25 January 2026
ART OF logo

Reply from ART OF

Thank you for your kind feedback. We are delighted to hear how happy you are with the material and comfort of your new items!

Rated 2 out of 5 stars

Quality issues

Ordered two items both shrunk quite a lot. The t-shirt ordered is now unwearable because of this. At £45 for the t-shirt expected much better. Hoodie shrunk is just OK enough but not the fit I wanted. All washing guidelines were followed. It fit great initially but not after the first wash. Quite frustrating for the amount spent. Shame as designs are great.

27 December 2025
Unprompted review
ART OF logo

Reply from ART OF

We're really sorry to hear that both of your items have shrunk. We understand how disappointing this must be, especially given the price point.

Our garments are made from 100% organic cotton, which is breathable, soft, and a better choice for the environment. As our garments don't contain any synthetic fibres, slight shrinkage can occasionally occur after the first wash. However, organic cotton does naturally relax back toward its original shape with wear.

To help the items return to size, we recommend soaking them in cold water, running a low spin to remove excess water, then gently remoulding them to their original length and hanging to dry. If this doesn’t help, please contact customerservice@art-of.com so we can assist you further.

Rated 5 out of 5 stars

Thanks Bailley!

Bailley helped me very quickly and efficiently. Communication was clear, friendly, and professional. Really appreciated the smooth and pleasant support!

27 January 2026
Unprompted review
ART OF logo

Reply from ART OF

Thank you for your kind words Esma! We're delighted to hear that Bailley made the experience really smooth and easy!

Rated 1 out of 5 stars

Ordered £100 worth of product for my…

Ordered £100 worth of product for my son’s Christmas present at the end of November. Yodel delivered the wrong parcel to my house, AOF then said they would have a re-order sent out to be in time for Christmas which was great.
It’s the 22nd - the parcel is still sat with the sender when I track, and no communication from the AOF regarding the order when I have emailed multiple times.
It’s the 1 thing my 12 year old asked for… I now have to rush out and get him something else as I’m non the wiser as to whether it’s going to arrive tomorrow, Christmas Eve or not even turn up at all. Extremely disappointed… the only company to let me down this Christmas.

27 November 2025
Unprompted review
ART OF logo

Reply from ART OF

Hi Harriet

We are truly sorry for the disappointment and frustration this has caused, especially at such an important time of year. We completely understand how upsetting it is when a Christmas gift for your child doesn’t arrive as expected, and we sincerely apologise that the replacement has not reached you in time.

Please be assured that we are actively investigating this with the courier and our dispatch team, and we will update you as soon as possible with clear information on the status of your order. This is certainly not the experience we want for our customers, and we are very sorry to have let you down.

Thank you for your patience, and we will be in touch as soon as we have an update.

Rated 3 out of 5 stars

Nice but expensive for a printed t shirt

Bought my husband the NUFC embroided sweatshirt last year and it was amazing so thought I’d get a T shirt for BiL for Aston Villa this year. Ordered it thinking it would be embroided but it’s actually a print, which it does say to be fair but then I think £31 +pp for a printed t shirt is a bit steep to be honest!

9 November 2025
Unprompted review
Rated 5 out of 5 stars

Good quality item

Good quality item, delivered really quickly

24 September 2025
ART OF logo

Reply from ART OF

Thank you so much for leaving us a review! We're glad that you like the item and it arrived quickly!

Rated 5 out of 5 stars

Shouts out to Bailey on customer…

Shouts out to Bailey on customer service. Slight issue with delivery and they sorted the problem out really quickly and gave me a step by step breakdown of what needed to be done.

Cheers Bailey!

16 September 2025
Unprompted review
ART OF logo

Reply from ART OF

Hi David

We really appreciate you leaving us a review and thank you for the shout-out too! I'm glad we were able to sort the issue really quickly!

Rated 3 out of 5 stars

Decent products but not great quality…

Decent products but not great quality control or customer service for the price, not sure I'd buy again.

2 August 2025
Unprompted review
ART OF logo

Reply from ART OF

Hi Jack

Thank you for taking the time to leave us a review. We're really sorry to hear that the quality of our products wasn't what you expected and that you've been disappointment with our customer service.

We've had a look through our inbox and it doesn't appear you have contact us via email, but would love the chance to help. If you could email customerservice@art-of.com, we will do our best to assist you.

Rated 3 out of 5 stars

Prices up by 31% in 1 week

Price gouging company. I ordered something from here last week as a gift, unfortunately it did not fit so not only did I have to pay £4 to return the item. They have essentially upped the price by 31% within a week.

UPDATE - AOF have replied giving me a credit note for the difference which was very kind of them. The products from here are lovely, their exchange process could be better.

9 August 2025
Unprompted review
ART OF logo

Reply from ART OF

Hi Lindsey

Thanks for your feedback. We're really sorry to hear the hoodie didn’t fit and understand how frustrating the return and price difference must have felt.

Just to clarify, the hoodie you bought was on sale for £48.00 and you used a 10% discount to knock it down to £43.20. After the sale ended, prices returned to the usual £60, then increased slightly to £65. This was our first price increase for our hoodies in quite some time and reflects the increased cost of production

We’ve emailed you and issued store credit so you could re-order at the same price you originally paid, which we’re glad to see you’ve used. If there’s anything else we can help with, please email customerservice@art-of-football.com

Rated 5 out of 5 stars

Fabulous Tee shirt.

Speedy post. Well packaged. Great quality tee shirt and print.

25 July 2025
ART OF logo

Reply from ART OF

Hi Martina

Thanks so much for your kind words! We're really glad to hear your order arrived quickly and that you're happy with the quality of the tee and print. We truly appreciate your support

Rated 5 out of 5 stars

You may re-consider if buying from EU * updated

Ordered and paid fortnight ago, and the goods just arrived at the customs.... *updated* despite my worry parcel cleared the customs swiftly and was delivered 2 days after. Changed the rating to 5*. normally it would be 4 because of the delivery time, but the goods made up for it. Overall happy-ish.

7 July 2025
Unprompted review

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