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ARS/Rescue Rooter - Nashville Reviews 

11
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TrustScore 4 out of 5

3.9

4071 Powell Ave, 37204 Nashville, TN, US

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See what reviewers are saying

Rated 1 out of 5 stars

These guys showed up quickly. Thats the only good experience. The tech suggested I do the work myself explaining what it would take. And it would be much cheaper. The suggested price from him was $6... See more

Company replied

Rated 5 out of 5 stars

The woman who came to our house was courteous, professional, and nice to my dog. She pulled up, found the issue in less than 10 minutes, had the part in her service van to fix it, and was wrapped up w... See more

Company replied

Rated 5 out of 5 stars

Quick and thorough service. techs were polite. knowledgeable and willing to converse about issue. they were upfront about problem, what would take and pricing.

Company replied

Rated 5 out of 5 stars

On a hot water heater installation 6 years prior, a tech had installed PEX tubing to the unsupported expansion tank. Over the years the tank began falling off to the side creating concern for function... See more

Company replied


Company details

  1. HVAC Contractor
  2. also in
  3. Air Conditioning Contractor
  4. Electrician
  5. Heating Contractor
  6. Plumber

Written by the company

ARS / Rescue Rooter offers trusted HVAC and plumbing services to keep your home comfortable year-round. Whether you need AC repair, furnace installation, or emergency plumbing, our skilled technicians are ready to help 7 days a week, proudly serving in Nashville TN homes and businesses with reliable expertise and transparent communication. As part of a nationwide network, we bring decades of experience, top-tier training, and a commitment to your comfort. Contact us today and see why customers trust ARS / Rescue Rooter for professional, courteous service done right the first time.


Contact info

  • 4071 Powell Ave, 37204, Nashville, TN, United States

  • 615-932-6931

3.9

Great

TrustScore 4 out of 5

11 reviews

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1-star

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3.9

All reviews

(11)

606 reviews in the last 12 months

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Rated 1 out of 5 stars

DO NOT CALL!!!!!!!!!

These guys showed up quickly. Thats the only good experience. The tech suggested I do the work myself explaining what it would take. And it would be much cheaper. The suggested price from him was $600. I told him I would try to resolve myself. Before tech left, he called his boss and they made an offer of $486. I said I would do it if price was $400. Tech was already on site so no additional cost to the company. The boss was agreeable to the price, but they would not guarantee their work.
In my opinion, no matter what price is agreed upon, the work should be guaranteed.
I would never call this company again!!

20 September 2026
Unprompted review
ARS/Rescue Rooter - Nashville logo

Reply from ARS/Rescue Rooter - Nashville

Thank you for sharing your experience and we apologize that it did not at all meet your expectations with our visit. If you are still in need of customer service assistance, please reach out to wecare@ars.com.

Rated 5 out of 5 stars

Speedy, courteous, and cool 😎

The woman who came to our house was courteous, professional, and nice to my dog. She pulled up, found the issue in less than 10 minutes, had the part in her service van to fix it, and was wrapped up with the service in possibly a half hour. I was so impressed, and our house was cool again in no time. My expectations were exceeded by 1000fold.

15 August 2026
ARS/Rescue Rooter - Nashville logo

Reply from ARS/Rescue Rooter - Nashville

Thank you so much for your review! We appreciate your business.

Rated 5 out of 5 stars

The techs are amazing

The techs are amazing. Courteous determined, knowledgeable

16 July 2026
ARS/Rescue Rooter - Nashville logo

Reply from ARS/Rescue Rooter - Nashville

Thank you for sharing your experience. We're glad you had a great experience with our team. Thank you for choosing ARS.

Rated 5 out of 5 stars

Quick and thorough service

Quick and thorough service. techs were polite. knowledgeable and willing to converse about issue. they were upfront about problem, what would take and pricing.

10 July 2026
ARS/Rescue Rooter - Nashville logo

Reply from ARS/Rescue Rooter - Nashville

We appreciate your review! Thank you for choosing ARS.

Rated 5 out of 5 stars

They did everything they said they'll…

They did everything they said they'll do they was very helpful considered they were perlite and very good at their work

12 July 2026
ARS/Rescue Rooter - Nashville logo

Reply from ARS/Rescue Rooter - Nashville

Thank you for sharing your experience! We're glad you had a great experience with our team and we appreciate your business.

Rated 5 out of 5 stars

Great job I was pleased

Great job I was pleased

14 June 2026
ARS/Rescue Rooter - Nashville logo

Reply from ARS/Rescue Rooter - Nashville

Thank you for sharing your experience! We're pleased your service visit went smoothly.

Rated 5 out of 5 stars

Friendly service

Friendly service

13 June 2026
ARS/Rescue Rooter - Nashville logo

Reply from ARS/Rescue Rooter - Nashville

Thank you for sharing your experience! We appreciate the opportunity to help maintain your home's comfort.

Rated 5 out of 5 stars

Easy appointment....knowledgeable

Easy appointment....knowledgeable. Didn't try to sell anything.

3 June 2026
ARS/Rescue Rooter - Nashville logo

Reply from ARS/Rescue Rooter - Nashville

Thank you for sharing your experience! We appreciate your recognition of our team's customer service.

Rated 5 out of 5 stars

On time

On time, completed the job, and was kind.

3 June 2026
ARS/Rescue Rooter - Nashville logo

Reply from ARS/Rescue Rooter - Nashville

Thank you for sharing your experience! We appreciate your recognition of our team's customer service.

Rated 1 out of 5 stars

They don't care for your time.

This company does not value customer's time. They schedule appointments and do not show up, nor do they have the courtesy to call and let the customer know they are delayed. This has happened multiple times. Stay away from this company. They are a total waste of time. Lots of better HVAC companies in the Nashville area who can help you but do not choose this one.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Superior service on a warranty issue

On a hot water heater installation 6 years prior, a tech had installed PEX tubing to the unsupported expansion tank. Over the years the tank began falling off to the side creating concern for functionality and possible leakage. As soon as service manager Michael was notified, he provided same day service by outstanding tech Matthew to completely retrofit the tubing with rigid pipe and provided a new expansion tank. I am super impressed with the quickness and quality of the response and will continue to be a customer. This is gold standard service, thank you!

27 May 2026
Unprompted review
ARS/Rescue Rooter - Nashville logo

Reply from ARS/Rescue Rooter - Nashville

Thank you for sharing your experience! We appreciate your recognition of our team's customer service.

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