Never heard of this company before until I recieved an invoice for an item I never ordered in excess of £350.00 via the SHOP App. To make matters worse they used an address in America when I live in... See more
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See what reviewers are saying
Arrow's products are top notch. Now and then there are some quality control issues, but their customer service always takes care of me. The packaging of the Dune 4K Steelbook led to the feature disc... See more
Placed an order online. Experiencing account registration problems, took month for emails back and fourth, yet unable to ship the order. Have been asked to fill in the EUS form but no one seems to car... See more
Well, I see the feedback is in sync with my experience, sadly. I placed an order with arrow and had to cancel almost immediately. However, arrow refused to clear the CC charge. Moreover, I called the... See more
Hasn’t replied to negative reviews
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This company would need to drastically improve just to be bad.
It is almost impossible to get through to them in anything other than a chat. They will terminate the chat when you tell them what they are doing wrong. They will never acknowledge or fix a mistake.
Ordered washing machine from Very.co.uk
Excellent costumers service support staff. Managed to sort all my problems with my delivery
Great service
We have had good service overall. They have good products and good customer service.
Great service and products.
I purchased an item through arrow.com and saved 30$ overall. The item was an exact match and shipped fast. The customer service is excellent.
Excellent service and staff
The two crew Steve and Keith were amazing. It took a 'gigantium' effort to get my wardrobe up the stairs for which I would like to give a great big thank you. They are a credit to Arrow.
SPAM
This pathetic company will spam the hell out of you even though you never signed up. Some people know how to not make money.
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