Arktastic Reviews 429

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and efficient delivery, often receiving their orders much sooner than expected. Many people appreciate the excellent customer service, highlighting the team's helpfulness, quick responses, and thoughtful gestures like sending additional samples and gifts. Reviewers are consistently satisfied with the quality of the products and the secure, well-packaged deliveries. However, some customers experienced issues with receiving the wrong item or delays in delivery, occasionally without clear communication or confirmation emails. A few people also reported not receiving their orders or updates, leading to concerns about their purchases.

What people talk about most

Product

Customers had positive experiences with product, with many expressing satisfaction with their purchases and... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the speedy and fast delivery... See more

Order

Customers consistently note positive experiences with order, praising the seamless purchase process, quick... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the efficiency and speed of the... See more

Customer service

Consumers consistently report positive experiences with customer service, often describing it as great,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi Arktastic, I just wanted to give a small feedback regarding my recent order. I ordered the Anua 77 Soothing Toner, but I received the Heartleaf + Hyaluron version instead. It’s okay for me and... See more

Company replied

Rated 5 out of 5 stars

I ordered a Medicube device and immediately emailed them when the wording on the box was missing one tiny word which made me wonder if I received the wrong version. They responded so quickly... See more

Company replied

Rated 5 out of 5 stars

Received my package with no problems, and with extra gifts because it took a couple of days more to deliver. The support team replied back to my delivery enquiry almost instantly. Loved the products... See more

Company replied

Rated 5 out of 5 stars

My shopping experience with Arktastic was delightful. I received generous gifts along with the highlighters I purchased, as a kind gesture to make up for the slight delay in my order. It was such a th... See more

Company replied


Company details

Written by the company

Connecting the world through shopping!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

429 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent

I hadn't previously heard of Arktastic, so when I saw the item on their website at a great price I made sure I checked reviews of the company before I purchased. The reviews I read were all glowing and very positive. My experience was just as good. I ordered in the afternoon, it was dispatched the next morning and I received it the day after. Packaging was excellent also. I'll definitely be buying from them again.

4 June 2026
Rated 5 out of 5 stars

Great experience

Great experience. Fast delivery

1 June 2026
Arktastic logo

Reply from Arktastic

Thanks for your kind words! We appreciate your support and are happy, you enjoyed our fast delivery service.

Rated 5 out of 5 stars

ITEM

Hi Arktastic,

I just wanted to give a small feedback regarding my recent order. I ordered the Anua 77 Soothing Toner, but I received the Heartleaf + Hyaluron version instead. It’s okay for me and I’ll try it, but hopefully next time the packing/checking process can be a bit more careful to avoid sending the wrong item.

Thank you 😊

6 May 2026
Arktastic logo

Reply from Arktastic

Thank you for bringing this to our attention and for your understanding regarding your recent order.
We truly appreciate your feedback and have shared it with our warehouse and packing team to help improve our checking process and prevent similar issues in the future.
Thank you again for your valuable feedback and continued support of Arktastic.

Rated 5 out of 5 stars

Very speedy and fast delivery and…

Very speedy and fast delivery and delivered all products at a competitive price

30 April 2026
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Reply from Arktastic

Thank you so much for your kind words! We’re delighted to hear that you had a great experience with our speedy delivery and competitive pricing. Your support truly means a lot to us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Fast delivery within 1 day.

Fast delivery within 1 day.

30 April 2026
Arktastic logo

Reply from Arktastic

Thank you so much for your kind words.
We’re delighted to hear that you had a great experience with our speedy delivery.
Your support truly means a lot to us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Fantastic price

Fantastic price, extremely well packaged and such fast delivery.

8 April 2026
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Reply from Arktastic

Thank you for your kind words!
We’re so glad you’re happy with the product and our fast delivery. Your support means a lot to us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Product came how it was advertised

Product came how it was advertised

10 April 2026
Unprompted review
Arktastic logo

Reply from Arktastic

Thank you for your kind words! 😊
Your support means a lot to us, and we look forward to serving you again soon!

Rated 5 out of 5 stars
Arktastic logo

Reply from Arktastic

Thank you so much for your wonderful feedback!
Your support truly means a lot to us, and we look forward to serving you again soon.

Rated 5 out of 5 stars

Quick and safe delivery

Quick and safe delivery. Thanks.

7 April 2026
Arktastic logo

Reply from Arktastic

Thank you so much for your kind words!
Your support means a lot to us, and we look forward to serving you again soon. Thanks again for choosing us!

Rated 5 out of 5 stars

Fast delivery and lovely service

Fast delivery and lovely service. The message they sent with my product was such a nice touch! Definitely buy again❤️

26 March 2026
Unprompted review
Arktastic logo

Reply from Arktastic

Thank you so much for your kind words!
Your support means a lot to us, and we look forward to serving you again soon.
Thanks again for choosing us!

Rated 5 out of 5 stars

Super efficient service

Super efficient service! The shipping was incredibly fast, and everything arrived in perfect condition. Excellent experience overall!

23 March 2026
Arktastic logo

Reply from Arktastic

Thank you so much for your wonderful feedback!
Your support truly means a lot to us, and we look forward to serving you again soon

Rated 5 out of 5 stars

I ordered this product

I ordered this product, and it arrived much faster than I expected. Very satisfied.

19 March 2026
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Reply from Arktastic

Thank you for your wonderful feedback!
We're delighted to hear that you found our service efficient and that your order arrived quickly and in perfect condition. Your satisfaction means a lot to us, and we're so glad you had an excellent experience. We look forward to serving you again soon!

Rated 5 out of 5 stars

Very good

Amazing! Arrived much faster than expected.

17 March 2026
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Reply from Arktastic

Thank you for your feedback! We're so happy to hear your order arrived faster than expected. Providing quick delivery and a great experience is always our goal. We truly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Quick Postage and Great Product

The postage was quick. I received my products within 2 days and they sent me lots of samples as well. Package was wrapped properly and most of all, there was a lovely thank you message from the company.

17 March 2026
Arktastic logo

Reply from Arktastic

Thank you so much for your wonderful review! 😊
We’re really happy to hear that your order arrived quickly and that you enjoyed the samples and packaging. It means a lot to us that you noticed the little details, especially the thank-you note; we truly appreciate your support.
Looking forward to serving you again soon!

Rated 5 out of 5 stars

Great product

Great product, fast delivery

13 March 2026
Arktastic logo

Reply from Arktastic

Thank you for your kind words! 😊
We’re so glad you’re happy with the product and our fast delivery. Your support means a lot to us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

Great experience with Arktastic

Great experience with Arktastic! The price was very low compared to other places, and the shipping was extremely quick. Everything arrived exactly as expected. I’m very happy with the purchase and will definitely be ordering again. Highly recommended!

12 March 2026
Unprompted review
Arktastic logo

Reply from Arktastic

Thank you so much for your amazing review! 😊
We’re thrilled to hear you had a great experience with Arktastic and that you were happy with both our pricing and fast shipping. It means a lot to us that everything arrived just as expected.
We truly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars
Arktastic logo

Reply from Arktastic

Thank you for your kind words! 😊
We’re so glad you’re happy with the packaging and our fast delivery. Your support means a lot to us, and we look forward to serving you again soon!

Rated 5 out of 5 stars

A Positive Surprise Totally Worth It!

I want to update my original review. After ordering on February 11th, I was worried because I hadn’t received any updates and thought I might have been scammed. I’m so glad I was wrong! They ended up delivering quickly, and everything turned out amazing. I can’t wait to start using my new product. Thank you for proving me wrong and for a great experience!

11 February 2026
Unprompted review

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