Ark Pest Control Reviews 14

Awful customer service. Made the Bed Bug situation far worse causing them to spread into multiple rooms within the house. Incorrect advice given throughout the whole process and incompetent staff who are unable to answer the most basic of questions. Just an awful experience end to end with no help and incredible rude staff when you contact the office. Please do not make the mistake I made in contacting this company. AVOID AVOID AVOID

i had ark out to my property today a man called jack to have a fresh look at a on going issue ive had for years now and finally i feel like i had someone who knows what hes talking about very happy with this man i hope i have him out for my next visist as the man before hasnt really done a good job. lets hope the report he sends to the housing helps and gets them to pull there fingers out and deal with this problem as ive had this issue for just over 3 years now.thank you Jack

Ark definitely don’t have the solution. Totally ineffectual.

Joke of a company if i could give Zero stars. The guy sent in 2 weeks ago. I don't know what the hell he was doing.He put a couple of rat bait boxes still rats are roaming around in garden.HE ONLY CAME A COUPLE OF TIMES AND WINGING OH I HAVE OTHER JOBS TO DO. CLARION HOUSING NEED TO STOP USING THIS JOKE OF A COMPANY. Initially he was sent to deal with wasp nest in gutter outside my son's bedroom, he couldn't be bothered. He said oh its too early for wasps to form nests before September. Now the wasps are getting into my sons bedroom. Useless company. AVOID THIS ONE

Dangerous, abusive driver.

There are a number of other reviews of this company’s poor and dangerous driving, so this is not an isolated incident.

Kieran Bryan done a really thorough job! He is very polite and does his job to the best of his ability. Thanks Kieran.

Ark helped us with a rodent problem earlier this year. The technician was informative and helpful; the office staff were lovely and helped clear up the questions I had. We had a much better experience with these guys than our last attempt. Thank you!

One of their van drivers almost crashed into the driver in front of me then opened the window to shout racist expletives. Disgusting

Brilliant service, I had pigeons sitting on my gutters and making a mess everywhere.

They surveyed for free and the price was cheaper than I expected. What was more surprising was how quick they got the work completed within a week of surveying the problem and agreeing a cost.

I couldn't recommend them more, professional, great value and honest people.

Very happy, no more pigeons!

Amazing customer serve I’ve solved my problem very quickly and professionally! Call desk staff very helpful!

I had mice in my kitchen. The man that came was very helpful and I've had no more problems. Thank you.

Our block manager (Metropolitan) contracted ARK to visit every flat in our block. We all spent our Saturdays waiting for ARK to show up, but their technician ghosted on us. There's not a single flat on floors 3-9 which heard their buzzer ring.

Now ARK is claiming that they rang every flat and treated whatever flats they got into. So they've straight up lied to our block manager about having done the job. Most of the building remains untreated–especially the problematic floors. And having called ARK directly, they're unwilling to deal with us because we're not the "client."

If your management company is considering hiring ARK Pest Control, please ask them to stay away. ARK don't understand the ABCs of customer service. They don't even recognize who the customer ultimately is.

So what keeps ARK in business? Perhaps their strategy of *pretending* to do their job works out for them, letting pests multiply before they actually try to fix the issue? That seems like a plausible plank in ARK's business strategy, because customer service certainly isn't.