Arka Reviews 

2,648
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, with many pieces lasting for years. People appreciate the unique and beautiful designs, finding them to be great value for money. The delivery service is frequently highlighted as super quick and efficient, with items often arriving promptly and well-packaged. Reviewers also commend the overall great service, making them loyal and returning customers. However, some customers also noted occasional issues with product quality, such as items tarnishing quickly, breaking easily, or arriving with defects.

What people talk about most

Product

People report positive experiences with the product, consistently praising its great quality, unique designs,... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent and... See more

Delivery service

Customers consistently report positive experiences with delivery service, frequently highlighting its speed... See more

Price

Consumers find price to be positive, with many reviewers highlighting the great value and affordability of... See more

Service

Users describe positive interactions with service, with many consistently praising the great quality and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been a customer of Arka for a while now and own many pieces of their jewellery which is both great quality but also great value and won't break the bank. Delivery is always super quick and being a loy... See more

Company replied

Rated 5 out of 5 stars

I’ve been ordering since I was 15 yrs old, now nearly 32! Only had one item in that time I didn’t rate (Labret went weird/tarnished really quickly) however, everything else and bought quite a few thin... See more

Company replied

Rated 5 out of 5 stars

Top class products from a great wee company who make their customers feel very valued. Very reasonably priced. Also items are sent out very swiftly I personally don’t buy my flesh tunnels & plugs anyw... See more

Company replied

Rated 5 out of 5 stars

Every time I have purchased from ARKA, they deliver very quickly, and everything is very high quality and as pictured. I especially love that their selection of labret jewellery is not too big and chu... See more

Company replied


Company details

  1. Jewelry Store

Information provided by various external sources

Arka have been selling ear stretching and tribal inspired jewellery online since 2005. We are based in Brighton in the UK and sell worldwide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,648)

48 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely beautiful

Absolutely beautiful pieces of jewellery, I live in the UK and my second order arrived the next day super fast.

18 July 2024
Unprompted review
Arka logo

Reply from Arka

:-) Thanks for the review!

Rated 5 out of 5 stars

Gorgeous pieces

Gorgeous septum and nose rings purchased . Great little company fast delivery and even better prices . My go to piercing jewelery company now .

2 July 2024
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Reply from Arka

:-) Thanks Sharon!

Rated 5 out of 5 stars

i’m waiting for an order at the moment…

i’m waiting for an order at the moment and decided to check the reviews and everything for Arka. went straight to the one star reviews. reading them is better than netflix imo bahaha. (some of you need to learn patience and to read delivery dates and the tos damn) Mark is so sassy. anyway i’m keen to get my order love u guys😁

6 July 2024
Unprompted review
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Reply from Arka

😁 hehe Thanks Megan!

Rated 5 out of 5 stars

Parcel came really quickly-great customer service team :)

Parcel came really quickly! Unfortunately the jewelry piece i got broke when I went to put it together:(

Have ordered from here before without any issues.

Update: Received email reply but it went to spam! They responded super fast so if you had any issues check the spam folder! Thanks again 😁

28 June 2024
Arka logo

Reply from Arka

Hi Tatiana, you emailed us about this and we replied saying not to worry as all our items are guaranteed against breakage for 30 days. Lucia emailed you and asked you to send a picture of the broken item and we would send you a replacement straight away. But you haven't replied?

Rated 5 out of 5 stars

Great value for money

I always buy from arka because their products are good quality and reasonably priced. Delivery is super quick too. My only criticism is the variety? I like punky youth for the variety but I don't buy from them because they're expensive.

28 June 2024
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Reply from Arka

Thanks for the review Trudi! and thanks for the feedback.

Yes there are other sites with a wide variety of stock. We're a small company and we offer a smaller range than the big boys. What we do is carefully curate and design our collection for our audience. We know what we love and we don't stock anything we don't love. You don't have to scroll through pages of questionable designs with us. :)

Rated 5 out of 5 stars

Beautiful solid wood chunky hoop earrings

Another great purchase from arka I don’t buy anywhere else as the quality is great and the delivery fast.
This purchase was some lovely solid wood hoops for stretched ears I wasn’t sure of my exact size to bought 2 pairs in the end. The grain of the wood is beautiful the only negative is that they have a strong smell of either the polish or the wood sap when you first get them but I washed them and oil them with some coconut oil’s and it slowly goes away.
I have done this before with wooden ear plugs and spirals it works a treat :)

27 March 2024
Arka logo

Reply from Arka

Thanks for the review!

Rated 5 out of 5 stars

Exemplary service and products

The selection of jewellery is brilliant, and it's all excellent quality. I always get my orders promptly, and the packaging shows a real level of care. The purple packing paper and velvet jewellery bags are a beautiful touch.

15 March 2024
Unprompted review
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Reply from Arka

Thanks for this lovely review!

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