Ariston Spares UK Reviews 168

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I have a property in Asia and an ariston water heater installed had a problem so I sent for the local engineer to fix it ( the water heater is only 3yrs old ) the engineer advised me that the pcb w... See more

Rated 4 out of 5 stars

I would have given 5 stars if they replaced a brand new faulty undersink heater thermostat FOC. They wanted me to take whole thing back and get a new one from Screwfix which entailed a 25 mile journ... See more

Rated 5 out of 5 stars

Ariston water heater’s are very easy to connect there’s top fittings or bottom fittings to easily plumbing. Also all parts available. I had many of them in my restaurants over the years. First one I h... See more

Rated 5 out of 5 stars

Called the technical helpline in between Christmas and New year, sounded like they were working from home (line was muffled) but I got the correct serial number for the part I needed. Went on line fou... See more

Company details

  1. Appliance Parts Supplier

Written by the company

We offer genuine Ariston Spares at trade prices, delivered directly to you. We cater for both domestic and commercial customers and our simple and easy to use website allows you to order a part 24/7 and have it delivered to an address of your choice, whether that by your home, office or a customer's address.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

168 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Very happy customer

The part was sent out immediately, arrived in good packaging the next day as agreed. The price was much cheaper than everyone else. I was really happy with the service and will use them again when i need to.
Good job guys!

6 November 2025
Rated 4 out of 5 stars

The service provided by Ariston was excellent, the courrier (UPS) was dreadful.

The service provided by Ariston was excellent, but the delivery provided by UPS, I believe was dreadful. We received a message from the delivery courrier to tell us they had called, but no one in. We had been home all day - no one had tried to deliver. We then had to collect the parcel from a collection point which was not easy for either my husband or I. The collection point had difficulty finding our parcel which whilst the bar code had our name and address correct, a label had been put over the address label covering our delivery address stating that the delivery must be given to Christine Buckley. This created huge confusion at the collection centre and considerable delay in collection of the parcel. I believe that the carrier was UPS. I have had deliveries brought to us by this carrier a number of times, and each time we have experienced difficulties and problems.. please appoint a different courrier if you want satisfied customers.

14 October 2025

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