I have a property in Asia and an ariston water heater installed had a problem so I sent for the local engineer to fix it ( the water heater is only 3yrs old ) the engineer advised me that the pcb w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I would have given 5 stars if they replaced a brand new faulty undersink heater thermostat FOC. They wanted me to take whole thing back and get a new one from Screwfix which entailed a 25 mile journ... See more
Ariston water heater’s are very easy to connect there’s top fittings or bottom fittings to easily plumbing. Also all parts available. I had many of them in my restaurants over the years. First one I h... See more
Called the technical helpline in between Christmas and New year, sounded like they were working from home (line was muffled) but I got the correct serial number for the part I needed. Went on line fou... See more
Company details
Written by the company
We offer genuine Ariston Spares at trade prices, delivered directly to you. We cater for both domestic and commercial customers and our simple and easy to use website allows you to order a part 24/7 and have it delivered to an address of your choice, whether that by your home, office or a customer's address.
Contact info
153 Newborough Road, B90 2HE, Solihull, United Kingdom
- 03452570130
- enquiries@ariston-uk.com
- ariston-uk.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fast reliable service.
Prompt delivery
Very happy customer
The part was sent out immediately, arrived in good packaging the next day as agreed. The price was much cheaper than everyone else. I was really happy with the service and will use them again when i need to.
Good job guys!
The service provided by Ariston was excellent, the courrier (UPS) was dreadful.
The service provided by Ariston was excellent, but the delivery provided by UPS, I believe was dreadful. We received a message from the delivery courrier to tell us they had called, but no one in. We had been home all day - no one had tried to deliver. We then had to collect the parcel from a collection point which was not easy for either my husband or I. The collection point had difficulty finding our parcel which whilst the bar code had our name and address correct, a label had been put over the address label covering our delivery address stating that the delivery must be given to Christine Buckley. This created huge confusion at the collection centre and considerable delay in collection of the parcel. I believe that the carrier was UPS. I have had deliveries brought to us by this carrier a number of times, and each time we have experienced difficulties and problems.. please appoint a different courrier if you want satisfied customers.
What made my experience great from…
What made my experience great from Ariston was the prompt receipt of goods received.
Excellent fast efficient service
Excellent fast efficient service, picked up on our post code error and arranged correct one with carrier during despatch, all received as ordered.
First class .
always easy to deal with and fast…
always easy to deal with and fast postage and delivery
Product was ordered at 2pm and arrived…
Product was ordered at 2pm and arrived the next day. Very good service and helped me get my customers broken water heater up and running for them very quickly.
Correct part delivered quickly
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








